Microsoft .NET Framework Customer Service and Technical Support

Alireza-Nikseresht
CEO at Shiraz University
The technical support is really, really good. Every time that I ask a question on the Microsoft Network, someone answers me and I never have felt ignored when I need some type of support. I am very satisfied with their work in supporting the .NET Framework. View full review »
AndreasSemousu
Project Delivery Manager at Skhomo Technologies
The technical support has been excellent. If you are working with them, they are always there to connect with you all the way, which makes things so much better. The first day takes a couple of hours and the second day is for the configuration and switching everything out to make sure that everyone has access to it. Then they test everything to make sure that it is fine and working. It's not a lot of work for us to do. The support has been very good, maybe because we have a local office with resources. Some of the issues with support is not with .NET, it's dealing with some of the packages that should offer support. One of the new products that Microsoft has introduced is called Dynamics 365, this is outside of .NET. We have been struggling to find someone for support, but unfortunately, it has to be through the US. When it comes to everything else, the .NET Framework has a lot of support from the local Office. If they struggle with .NET there is someone in the UK office that would be able to assist us. View full review »
Ashish-Kamat
Senior Manager at a tech services company with 10,001+ employees
We have dealt with the technical support team and they are very helpful. Whenever there are issues, especially when troubleshooting in a production environment, Microsoft and the support people provide a lot of technical expertise and we are very happy with it. View full review »
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YasirMehmood
Software Engineer at a mining and metals company with 10,001+ employees
When we contact technical support, we open a ticket with the vendor, who then assigns us to a person. We meet to discuss the technical challenges we are facing and they come up with a solution. View full review »
technica232923
Principle System Developer at a healthcare company with 51-200 employees
On a scale from one to ten, I would rate Microsoft technical support a seven. Whenever we are trying to solve issues by dealing with Microsoft, they ask so many irrelevant questions that it delays things. View full review »
reviewer964722
Business Transformation and Automation Manager at a tech services company with 201-500 employees
I've never been directly in touch with Microsoft's technical support team. My team has been, however, and I'd say, according to them, they are quite responsive. View full review »
AbdulshukoorMohammed
General Manager Information Technology & Enterprise Applications Manager at OXFORD HOLDING
We have been in touch with Microsoft technical support and we are happy with their work. View full review »
Andrew McFall III
Software Engineer at a tech company
I have not had to use the support. View full review »
Mohamed Abdel Rhman
R&D Supervisor at a tech services company with 51-200 employees
I always use the community chat and my experience with it is very good. View full review »
Find out what your peers are saying about Microsoft, Magic Software, Apache and others in Application Infrastructure. Updated: January 2020.
398,890 professionals have used our research since 2012.