Microsoft Power Automate Questions

Netanya Carmi
Content Manager
IT Central Station
Aug 17 2021

Why is one a better choice than the other?

Netanya Carmi
Content Manager
IT Central Station
Aug 19 2021

Which one is better?

Leah Fainchtein Buenavida‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌… more »
Netanya Carmi
Content Manager
IT Central Station
Sep 06 2021

What is the bottom line?

Leah Fainchtein BuenavidaMicrosoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌… more »
CelestineI could see some points being covered in the previous reply.  In my opinion, I… more »
Srenivasan Kannan
Technology Lead at a tech services company with 201-500 employees
Mar 19 2021

We use WinAutomation Tool for our client, and we are aware that WinAutomation has been replaced by Power Automate.

#1. We were working on projects in the WinAutomation console when it going to switched off completely. 

#2. When is the best time to move from WinAutomation to Power Automate? 

#3. If we move our projects to Power Automate and our client has a WinAutomation licence, does the same licence apply to Power Automate? 

#4. Can we use the same licence for Power Automate Desktop Version as our client who uses WinAutomation in Attended/Unattended mode?

Analyst, Intelligent Automation at a financial services firm with 10,001+ employees
Jun 29 2021


We are a large multi-national corporate financial services provider. Governance and Business Continuity are a key part of our design and implementations. 

We operate in 10+ geographies with various degrees of market maturity and capabilities in a "federated model" type.

I would like to understand the key "generic" but universal Governance and Business Continuity requirements that HelpSystems AutoMate, UiPath, Automation Anywhere (AA), Blue Prism, and Microsoft Power Automate would require if implemented in a decentralised manner. 

What would be the minimum requirement?

Rony_Sklar@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station
Aug 18 2021

Hi Everyone,

What do you like most about Microsoft Power Automate?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station
Aug 18 2021


We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

reviewer1241364This solution is bundled with our Office 365, so there is no additional… more »
reviewer1268505Power Automate is really cost-effective. You pay for use and if you want a… more »
reviewer1299474Power Automate is a much less expensive product than the competition and you can… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station
Aug 18 2021

Please share with the community what you think needs improvement with Microsoft Power Automate.

What are its weaknesses? What would you like to see changed in a future version?

reviewer1241364The user access level and user account part of this product needs to be… more »
reviewer1237389There is an RPA feature gap between this solution and other more mature… more »
reviewer1268505To improve the product, I think it would be great to see even more connectors… more »
Miriam Tover
Content Specialist
IT Central Station
Aug 18 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

reviewer1241364We use this solution to automate small parts of procedures in our workflows… more »
reviewer1237389We use Power Automate to build applications for business users. Examples of this… more »
reviewer1237389We use Power Automate to build applications for businesses uses such as workflow… more »
Miriam Tover
Content Specialist
IT Central Station
Aug 18 2021

If you were talking to someone whose organization is considering Microsoft Power Automate, what would you say?

How would you rate it and why? Any other tips or advice?

reviewer1268505My advice to people who are considering implementing Microsoft Power Automate is… more »
reviewer1299474I think the price points for Power Automate are very good in comparison to other… more »
Robotic Process Automation (RPA) Questions
Director intelligent automation at a tech services company with 51-200 employees
Sep 17 2021

Hello professionals,

When it comes to RPA System Integrator (SI) vendors, the majority of large IT services firms take the center stage and are mostly being heavily supported by product vendors directly. 

However, smaller firms struggle to establish their business without much support from product vendors. Any thoughts on how SMBs can scale the RPA business (especially, in the North American region)?

I appreciate your inputs.

Ram-ChennaHi @Celestine, It's about catching the long tail for most of the SMB / SMEs… more »
Mark McGregorHi @Celestine ​ Firstly, I have come across many successful smaller SI vendors… more »
Shibu BabuchandranHi @Celestine ​, The way forward for expanding business in RPA is to go in as… more »
Madison Sophia Bennett
Automation specialist at Technetics Group
Sep 03 2021

Hi professionals,

Some automation SW have desktop versions that are robust. 

However, I think they better manage to improve their versions in the cloud to speed up the processes of advanced integrations of all areas. 

What do you think? Is it necessary?

Shibu BabuchandranHi @Madison Sophia Bennett,  This is a very good query and my response is… more »
Rick MurrayManaging all areas of a product is critical to success with the client base… more »
Shlomi KotvShould?  Depends on the company strategy. In a long term, "yes". However, the… more »
Armando Moreno
User at SIATSA
Aug 12 2021

Hi peers,

What are the main reasons to adopt an RPA solution? Besides efficiency, my goal is to identify business and technology KPIs that will be positively influenced by adding an RPA solution. 

I'm looking forward to getting your inputs.

Jack FranoReducing cost: Automating tasks will achieve cost savings of nearly 30%… more »
Evgeny BelenkyHi @Biswajit Mohanty, @Celestine, @Okay Akdeniz, @Jorge Ambrosio, and @Nayeem… more »
CelestineThe primary reason someone should be looking at RPA is to aid digital… more »
Evgeny Belenky
IT Central Station
Aug 09 2021

Hi community,

Do you think Robotic Process Automation (RPA) and Business Process Management (BPM) are complementary categories?  What is the relation between the two of them?

Or, possibly, in a long run, RPA is going to dominate and replace BPM? 

Share your thoughts!


Nancy_SachdevaBoth start with Process.  I don’t think one will replace the other but BPM… more »
KevinO'RourkeDefinitely complimentary.  BPM is all about process improvement, organizational… more »
Robert Costello Do they complement each other? I am not sure complement is the right word to… more »
Marshall Tate
CEO at Midwest Capital Holdings
Jul 16 2021


Does anybody have specific experience in deploying Robotic Process Automation (RPA) in the take-off, estimating and project management functions within the Construction or Specialty (Sub) contracting industry? 

Jack FranoHelpSystems', who AGI is a reseller, has done implementations in for… more »
Osvaldo Moderno
Researcher at University of Sao Paulo
Apr 28 2021


I'm interested to hear your opinion about the future of the open source automation framework when it's used for robotic process automation (RPA).

What about using Robot Framework with Python?


reviewer1401675Great idea to have open source automation framework! Python not a bad choice… more »
CelestineOpen source framework certainly has greater potential. In my opinion, when… more »
Diana Small
Solution Architect at a insurance company with 1,001-5,000 employees
Sep 14 2021

We have 20 to 40 branch office locations that receive email requests for submissions or price quotes for insurance products - both commercial lines and personal lines. 

I'm researching RPA to help with processes such as Rate, Quote, Bind, Issue, Policy Admin., etc. 

Can anyone comment on the benefits of RPA within the insurance industry with these types of processes?

Ronald MuellerHi Diana,  There are countless opportunities for RPA in the insurance… more »
CelestineInsurance industry is wide open for the implementation of RPA. If you look at… more »
reviewer14016751. Auto batching of emails received to right grouo of people on quote, policy… more »
Ranjit JOG
Business System Consultant at a financial services firm with 10,001+ employees
Mar 22 2021

I want to learn more about the capabilities provided by Kofax for attended bots. What are the deployment strategies of attended bots, and how do they work? I will be more interested if you have detailed documentation of the same from an infrastructure/program stand point.

Walter Sitoe
User at BCI
Aug 28 2021

I work at a company that uses IBM iSeries. I would like to know what are the best tools for RPA integration?

JamesTaylor2I can only speak to UiPath since that is the only RPA solution that I have used… more »
Michael RiderWe have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM… more »
Willem De JonghCheck AutomationEdge platform.  Unique platform to automation business and IT… more »
Michael Whitehead
Chief Information Officer at Fortium
Aug 12 2021

Hi, I'd like to find out about the benefits of using RPA in marketing and sales. 


Rakesh KanojiaTwo use cases come to my mind in using RPA in marketing & sales. 1. Processing… more »
Anil MamidwarIf your marketing and sales include any process/steps that repeat every time, a… more »
reviewer824844I would take a look at how your team do it now, without automation. You are sure… more »
IT Central Station
Aug 02 2021

What are some positive ways that RPA can contribute towards the manufacturing industry? What problems does RPA solve for this industry?

SwetaRobotic Process Automation (RPA) can optimize various time-centric, rule-based… more »
Senior Consultant at Centric Consulting
Aug 02 2021

I'm a senior consultant at a Tech Services Company with less than 1,000 employees. 

I'm needing to not only review testimonials of multiple RPA tools out there, but I would also like to get a cost list to set up of of the tools. 

I would also like to know what are the requirements to set up each tool.

Willem De JonghBefore even evaluating technologies, prepare an inventory of all existing and… more »
Karthik ByggariThe cost comparison tools don't apply directly for RPA tools for numerous… more »
Hanna K
Head of Product Management at Robocorp
Jun 01 2021

Would you use open source tools for RPA, or do they need to be really expensive to be credible?

Karthik ByggariTo answer your question, there are many open-source RPA tools available in the… more »
Gary HydenBy using RPA software, users can ensure that human error is completely… more »
Mattia MezzacapoHello Hanna K, in my humble opinion and collecting infromation coming from… more »
Jose Ramirez
Sep 03 2021

Hi community,

I am evaluating RPA solutions. What are the total costs involved for attended and unattended robots? 

Thanks! I appreciate the help. 

Ian SehgalStreet Cred: I only provide feedback in the context of what it "actually" costs… more »
Jason FosterThere may not be a cost difference. Usually, the license you have will allow you… more »
Pedro GirãoUiPath: Attended robots, around 1.5k/year/each robot. Unattended: around… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station
Jul 01 2021

Hi everyone!

There are a lot of great reviews of RPA (AA, UiPath, Blue Prism, Kryon, etc.). If you haven't shared a review yet, would you please share with us your favorite use case for RPA?

Whether you're using RPA for sales ops or customer service or data manipulation/management or something else -- what's your use case for RPA?

Please share with the community so we all know what you're working on.

beograddeveloperHi there!  I'm an RPA developer, and I'm a fan of Kryon.  As a freelance… more »
Management Consultant with 1-10 employees
May 02 2021

Hi everyone,

Are there any RPA products in the market that Bots can run without the centralized control module?

Thank you for your assistance,


AnimeshJainRPA can be configured to run in a standalone mode. Depending on the product… more »
Birinder SinghAll RPA products have the ability to run bots without centralized control… more »
Tejaswini H RHi Josh, UiPath Robot without connecting to orchestrator is a component which… more »
Miriam Tover
Content Specialist
IT Central Station
Jun 03 2021

Many members of our community are looking to understand how to calculate the ROI of an RPA deployment. Is it based on cost reduction, revenue impact, compliance, experience enhancement for employees and/or customers, or something else?

What's the best way to measure the success of RPA?

Here's what we've found:

Evaluating top RPA tools, our members shared their insights into the cost benefit analysis and success measurements they believe are worthwhile to anyone evaluating using RPA for their business. Undoubtedly, there are many benefits of RPA, ROI and cost savings being the main factors. We've summarized our members points on how to calculate ROI and success.

Shrippad Mhaddalkar provides a itemizes potential elements needed to calculate ROI, which includes items such as effort saved, improvement of the output quality, gain in productivity, etc.

Return (i.e. savings)

  • Automation. Automation is intended to complete a task with a bot rather than an employee. Using the amount of hours the automation will save the employee and applying their hourly wage will give you the savings of that employee not doing that task. There are some limitations of RPA in what tasks it can accomplish, but careful task evaluation should align the task with the capabilities of bots. Additionally, RPA and AI can be used together to accomplish tasks and improve processes for a very automated business system.
  • Quality. Since bots conduct tasks very effectively and minimize errors, your business can see savings if quality is improved. Use cost per error and errors per hour as means for coming up with quality savings.
  • Productivity. This refers to the number of employee hours that are replaced by a bot can be aligned with other relevant business activities.


A Program Manager at Yokogawa, an Industrial Automation firm, adds that there are also qualitative returns as well - customer satisfaction, data quality, and increase in task volume completion.

How to measure RPA success?

Gabriel Bold talks about measuring success by measuring the "benefits you are looking for", which one could infer more quantitatively matches the metrics that were used in calculating your savings and investment (as shown above). For example, if you think you should see efficiency or productivity gains, you should measure those areas to ensure the RPA implementation and processes are yielding the benefits you're expecting.

Sabrina Mahmood mentions measuring success at a much higher level - cost savings and efficiency savings.

Nilesh PawarPlease see a snapshot of my ROI & Automation Index Calculators. 1. Firstly you… more »
Subrina MahmoodWhen it comes to measuring RPA success, it can be done in many different ways… more »
Scott FrancisI'd advise a different approach, outlined in this blog post: "How to turn ROI… more »
Ariel Lindenfeld
Sr. Director of Community
IT Central Station
Apr 05 2021

Let the community know what you think. Share your opinions now!

Nilesh PawarGood question and a very easy answer. Please find the below links it should help… more »
reviewer11135731. It's important to understand the architecture of the RPA 2. It's critical to… more »
Venkateswarlu Paturu1. First, if the evaluation is for in-house product building with a view to… more »