Oracle eBS Solution Architect at Raiffeisen Bank International AG
Real User
Top 20
Straightforward implementation, high level support, but stability could improve
Pros and Cons
  • "Overall the solution is reliable."
  • "The scalability of the solution could improve."

What is our primary use case?

We are using Microsoft Power Apps for data collection and processing for small intergroup business applications for our internal needs. 

What is most valuable?

Overall the solution is reliable.

What needs improvement?

The scalability of the solution could improve.

For how long have I used the solution?

I have been using Microsoft Power Apps for approximately two years.

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Microsoft Power Apps
March 2024
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What do I think about the stability of the solution?

The stability of the solution has been good in our usage.

I rate the stability of Microsoft Power Apps a seven out of ten.

What do I think about the scalability of the solution?

We have approximately 1,000 people using the solution. There are some applications that we will increase the usage of. However, this depends on the use case.

The scalability of the solution depends on the use case of the application being used.

How are customer service and support?

We have a dedicated support team at Microsoft Power Apps for our needs.

Which solution did I use previously and why did I switch?

I previously used IBM Lotus.

How was the initial setup?

The initial setup of Microsoft Power Apps is straightforward. The implementation depends on the complexity of the application being deployed. It can range from one week to one month. I have not implemented an application that has taken longer than half a year.

What about the implementation team?

We have a team that does the implementation of the solution, such as a delivery manager.

What's my experience with pricing, setup cost, and licensing?

Our enterprise contract with Microsoft Power Apps includes the application feature platform in our subscription package, so we are not incurring any extra expenses. All of our other subscriptions are also part of our license agreement.

What other advice do I have?

I would recommend this platform to others if they have a dedicated internal team with the appropriate experience.

I rate Microsoft Power Apps seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Katerina Chernevskaya - PeerSpot reviewer
Solutions Architect at SoftServe
Real User
Useful video documentation, fully customizable design, and excellent support
Pros and Cons
  • "In Microsoft PowerApps the most valuable features are the fully customizable design that we can control everything that we would like to control. For example, the integration between Microsoft and third-party services through pre-built connectors, and the functionality to create custom connectors."
  • "The solution could improve by having more connectors for different solutions in a way to create custom connectors. Additionally, they should make HTTP Connectors free again because it was not always a premium feature. These HTTP connectors allow you to send API requests which can be important."

What is our primary use case?

I'm working for a company that provides services and develops projects for our clients. I am a solution architect and I use Microsoft PowerApps.

What is most valuable?

In Microsoft PowerApps the most valuable features are the fully customizable design that we can control everything that we would like to control. For example, the integration between Microsoft and third-party services through pre-built connectors, and the functionality to create custom connectors.

What needs improvement?

The solution could improve by having more connectors for different solutions in a way to create custom connectors. Additionally, they should make HTTP Connectors free again because it was not always a premium feature. These HTTP connectors allow you to send API requests which can be important.

For how long have I used the solution?

I have been using Microsoft PowerApps for approximately four years.

What do I think about the stability of the solution?

The performance and the stability of Microsoft PowerApps are great because it is based on the Microsoft platform. We are able to use a lot of other features, we have no problems with the performance.

How are customer service and support?

The technical support from Microsoft PowerApps is quite good because they respond in a few hours. They provide comprehensive support as well. If you do not buy any support package, SLA agreement, et cetera, and only have a standard license, you are able to raise a ticket with them and they will support you.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

There are areas of Microsoft PowerApps that can be improved. For example, the license policies are expensive to purchases the premium connectors. If a company would like to use the premium features, they have to pay a lot of money. The Microsoft PowerApps portal could be easier to use when there are a lot of external users because if a company has 1,000 external users, it is too expensive to use the Microsoft PowerApps portal.

What other advice do I have?

I would recommend people to pay attention to not only the documentation of the solution but Microsoft provides a lot of video and text documentation. They give step-by-step guides on how to use different features and how to start and complete the implementation. Microsoft documentation is a good way to start for non-familiar people to Microsoft PowerApps.

I rate Microsoft PowerApps a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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March 2024
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Senior Product Manager Data Science at a insurance company with 1,001-5,000 employees
Real User
Great UI and an easy initial setup, however, users are limited to 2,000 records
Pros and Cons
  • "There's a lot of online knowledge on the solution, to the point where new users can basically teach themselves how to use the solution."
  • "One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records."

What is our primary use case?

We primarily use the solution as a general business process improvement. We use it as more of a digital transformation to eliminate some archaic manual processes that the business has built up over time. We're working to make everything more streamlined.

How has it helped my organization?

The solution has allowed us to remove a lot of manual redundancies and to update and streamline our processes.

What is most valuable?

It's easy to use due to expert UI. It is great.

The initial setup is easy.

There's a lot of online knowledge on the solution, to the point where new users can basically teach themselves how to use the solution.

What needs improvement?

The solution is limited in a very specific way. One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records.

I connect to an Oracle server that has well over 150,000 records that business users want to see or could use at any given time. The only thing that I could surface in the app is a portion of up to 2000 records at one data call.

Due to this limitation, I have to build in options for the user to refine the search, to go back out to the server, and then pull back records that match that search as opposed to offering all 150,000+ records. You need to filter quite extensively. Microsoft refers to is as a "delegation issue".

For how long have I used the solution?

I've only been using the solution for about a year. It hasn't been too long as of yet.

What do I think about the stability of the solution?

The stability has been very good. We've been pretty satisfied with it. It's not buggy. It doesn't crash.

What do I think about the scalability of the solution?

You cannot scale with PowerApps. PowerApps is still very much a point solution. The size is the size.

How are customer service and technical support?

We've dealt with technical support in the past. Everybody that we've worked with at Microsoft is phenomenal. They are always willing to help troubleshoot and get to the bottom of issues. That said, with PowerApps and even Power Automate, sometimes the teams at Microsoft still don't know why some issues occur or how to work around them.

Which solution did I use previously and why did I switch?

I joined the company a year ago in September. I don't think they used anything prior to that beyond the citizen developer level. There might have been a solution that the actual coders used, however, I can't recall the product's name. It was a pretty standard Microsoft application in any case. It may have been Visual Studio.

How was the initial setup?

The initial setup is not complex. It's quite straightforward.

For me, just using it on my own, I just used Google searches or YouTube to figure out how do this or fix and tie items together. After about a month of learning and experimenting, I had a pretty good handle on how PowerApps works.

What about the implementation team?

The company as a whole used Microsoft consultants to set up a center of excellence. 

What's my experience with pricing, setup cost, and licensing?

The solution is free if you have a Teams account, or Office 365. 

If you start to use any premium connectors that are not stored in a SharePoint list or on an Excel workbook, then it costs $4 per user per month. If you want unlimited, it's about $16 per month for unlimited apps and unlimited connectors.

There might potentially be a few other extra fees, however, I'm not sure what they are. Microsoft is one of those organizations that manage to nickel and dime its customers on everything.

What other advice do I have?

We're just a customer. We don't have a business relationship with Microsoft.

We are most likely using the most recent or updated version of the solution, however, I'm unsure of the exact version number.

While Microsoft is an option, I'd recommend users check out OutSystems first and see if it makes sense for them to use that before looking into Microsoft.

Overall, I'd rate the solution six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VolodymyrPantelus - PeerSpot reviewer
Business Analyst at Infor
Real User
Top 5
A solution that helps its users with small and medium tasks involving the automation of processes
Pros and Cons
  • "I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills."
  • "One area where the solution lacks is the limited size of the database it offers its users."

What is our primary use case?

We are a big global company that is involved in a large volume of setups involving Microsoft solutions like Power Apps, Power BI, and Power Automate for different environments across departments in organizations functioning at a global level. So we are involved in delivering services while focusing on the setup processes for different environments and departments. It helps the people at work since solutions like Power Apps and Power Automate function excellently.

What is most valuable?

I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills. So, no matter which department or what technical skills a person possesses, it has become very easy to build or automate certain processes. In my company, we chose Microsoft Power Apps since it helps us with small and medium tasks like making certain processes, generating reports, and so on.

What needs improvement?

Though I don't remember enough details about the solution to comment on it, I think the solution does need to add some technical features to it since I remember that we had faced some gaps while trying to automate certain processes. One area where the solution lacks is the limited size of the database it offers its users. So, some businesses planning to scale up may face certain restrictions while using the solution. Microsoft Power Apps also needs to provide its users with certain specific connectors within the solution. I won't be aggressive enough to complain more about the solution since, in our company, we have a lot of specific handmade tools, and so we don't explicitly expect Microsoft to create specific connectors for Power Apps.

For how long have I used the solution?

I have experience with Microsoft Power Apps for three years. Also, I don't remember the solution's version since I used it six months ago.

What do I think about the stability of the solution?

The solution is generally stable, but some limitations, such as the embedded database usage limits, can impair its functionality.

What do I think about the scalability of the solution?

Since my previous company had a specific license agreement with Microsoft, the solution was scalable. The solution allowed for adding new licenses to the company on demand through a step-by-step procedure. This task was carried out during the first stage of the solution's deployment process after we discovered the need for additional licenses.

So, around 65,000 employees were using the solution in the environment flawlessly. Also, my previous company had plans to increase the number of users. The company had decided that since the platform was an excellent one, it should predominantly be used for small and medium processes. Management was planning to scale it up and was waiting for Microsoft to provide a more powerful capacity solution at a time when the company had around 1,00,000 employees.

How are customer service and support?

Technicians from Microsoft visited our company and helped us sort out certain issues, specifically strategic issues.

Which solution did I use previously and why did I switch?

In our company, we were previously using Microsoft SharePoint Dev. We, later on, chose Microsoft Power Apps since it helps us automate small and medium processes.

How was the initial setup?

The initial setup process for the solution is not complex. So, the company had made arrangements to help us manage the initial kickoff and deployment processes. Since it may not be a very easy process, it is more or less a mediocre one.

Because there were a lot of employees in my previous organization, it took around one year for the deployment process to be completed. Taking into consideration the environment, the initial settings, and the need to take care of security, the entire deployment process would take around one year.

The deployment process was carried out in three stages. If we consider the deployment's first stage, it is free for one year, though I can't recollect it entirely. However, I can say that it was related to Microsoft Azure since it was about security involving steps like how to create the security levels and which levels one can create. So, this process was carried out to create, considering our structure, resources, strategies in the company, security, and environment. The second stage involved the creation of real environments and splitting environments, divisions, and departments. The third stage involved communication and promotion. We then created the specific site devoted to the tools in Power Apps before creating a knowledge base consisting of general articles, specific articles, and the general question and answer section.

What about the implementation team?

We sourced the solution's version for free projects from a company, and the company was really helpful.

Regarding deployment and maintenance, our company had technical resources, promotional resources, analytics, and so on. So, we had a big in-house team using all the available resources. So, around fifteen people in a team were looking at the implementation part of the solution. Also, our sales company had a team of ten members. In short, a significant number of resources were engaged in the solution's maintenance phases.

Which other solutions did I evaluate?

I had not participated in the evaluation process, and our management communicated with consultants and other resources to investigate solutions, after which they possibly chose Microsoft Power Apps.

What other advice do I have?

I would recommend those considering the solution give it a try. Our organization had some initial doubts, but after comparing it with other platforms in the market, we found it to be highly advanced. Additionally, since we have received excellent support from the vendors, we are confident they will not leave us to face any issues with the solution alone. Many consulting companies are also available to provide further assistance. These factors have made Power Apps and Power Automate popular. Owing to the solution's ability to solve a company's small and medium automated processes, I rate the overall solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Prabhakar Meesaraganda - PeerSpot reviewer
Principal Software Engineer at Infosys BPM
Real User
Top 10
Low-code, user-friendly, and simple to implement
Pros and Cons
  • "It’s a stable product."
  • "I’d need more time with it. As of now, I can’t think of an area for improvement."

What is our primary use case?

We had a new requirement from a business in the clinical domain and the business wanted to identify risk at a study or site level. We created an application using PowerApps, which works well as we usually interact with the SQL Server on Azure.

What is most valuable?

I did some POC for another application. We’re expecting we'll get it in a new project in the near future. It is a really good tool. We can run programming knowledge, we can learn the PowerApps and we can interact with applications.

It is user-friendly. Anyone can easily learn and work on this tool.

The solution is easy to implement.

It’s a stable product.

Not much coding is required.

What needs improvement?

I don’t have much hands-on experience with PowerApps. I’d need more time with it. As of now, I can’t think of an area for improvement.

For how long have I used the solution?

We did a POC with the solution. We’ve used it for the last 12 months.

What do I think about the stability of the solution?

It’s very stable. It’s reliable. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

I cannot speak to how scalable it would be. However, it may work best with a lesser amount of data.

We might have about 100 people on the solution.

Which solution did I use previously and why did I switch?

I don’t have any experience using any other tool.

How was the initial setup?

It’s straightforward to set up the solution. It’s not overly difficult or complex.

What about the implementation team?

We did the integration ourselves. We didn’t need the help of any consultants or integrators.

What's my experience with pricing, setup cost, and licensing?

I don’t have any details in relation to the pricing or licensing.

Which other solutions did I evaluate?

The tool was suggested to us, and we decided to try it. We did not evaluate other options.

What other advice do I have?

I’m not sure of the exact version number. However, we are using the latest version.

I’d recommend the solution to others.

I would rate the solution an eight out of ten. There may be other tools that are easier to work with. However, I’m not sure. In general, it works well, and we have been happy with it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Muhammad Nadzir - PeerSpot reviewer
Consultant at Ernst & Young
Real User
Easy to set up, help automate processes, and has helpful technical support
Pros and Cons
  • "The scalability is good."
  • "The flexibility of the user interface could be better."

What is our primary use case?

With Power Apps, we create some of the collaboration forms for our employees to use during the pandemic. We can record our employees' status health daily, and start a database of the information. After that, we can track using Power BI if there are any symptoms or if the risk is low, high, or medium. We use it basically for self-declaration forms.

What is most valuable?

The solution offers good integration on the Microsoft Power platform. You can use and develop apps, local apps using Microsoft Power Apps. It helps automate processes. We can do the monitoring and tracking of the Power BI app in Microsoft. 

It's very easy to set up.

The solution is stable.

The scalability is good.

What needs improvement?

The flexibility of the user interface could be better. Currently, they are using the Microsoft OMS, Management System. It would be ideal if we could customize the layout of the user interface.

For how long have I used the solution?

I've used this solution for one to three years. 

What do I think about the stability of the solution?

The solution is very stable. We haven't dealt with bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

You can easily scale the solution as needed. 

We have 500 people that use the solution. We use it quite regularly. We do not, however, plan to expand usage at this time. 

How are customer service and support?

Technical support has been good. They're also very supportive. When we have any problem or issue, we can reach out to them and they will reply.

How was the initial setup?

The initial setup is not complex or difficult. It's easy to set up. It's very straightforward. 

It took us about four to five months to set everything up. The apps vary in how long it takes to develop and release them.

What about the implementation team?

We develop everything in-house. We handled the setup in-house as well. We didn't need any outside assistance. 

What was our ROI?

We have not yet seen any ROI.

What's my experience with pricing, setup cost, and licensing?

I cannot speak to the exact pricing of the product. We are, however, heavily affiliated with Microsoft.

What other advice do I have?

We're users and Microsoft partners. We use a lot of Microsoft products.

It's my understanding that we are using the latest version of the solution. 

I'd recommend the solution. Everyone would be able to use it as it is not overly technical. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Karolis Marcinkevicius - PeerSpot reviewer
Business Solutions Sales Manager at Fortevento
Real User
Top 20
Has time-to-market efficiency and doesn't involve lengthy coding processes

What is our primary use case?

We have built a couple of apps ourselves, but mainly, we are building the apps for our customers.

What is most valuable?

The best aspect of Microsoft Power Apps is its time-to-market efficiency. Unlike traditional programming, it doesn't involve lengthy coding processes, allowing for rapid deployment. You can input your requirements and get started without writing millions of lines of code.

What needs improvement?

The product is expensive. It costs around 20 euros per month.

What do I think about the stability of the solution?

There is no stability concern from clients. It could be faster, but it's stable. When it is on your infrastructure, it takes more time to work than the public cloud.

How are customer service and support?

Microsoft support is not solving your problem. They're closing the ticket and telling you to open a new ticket. When you're writing back, they're not answering. When you are calling, they don't hear you. Microsoft support is the cheapest support.

How was the initial setup?

The initial setup is easy because you don't need to write a million lines of code.

What other advice do I have?

Microsoft Power Apps runs only on the cloud. There is no on-premise possibility to run it. You can run a connector connecting your on-prem infrastructure and the cloud. We are developing on Azure Active Directory. We're also using it because our clients also use Azure. We have big and small Azure clients. Everything is in the cloud.

If you have a Microsoft 365 subscription. You already have access to Power Apps. You can utilize pre-built apps and even create your own without needing additional data apps.

The solution is fast to adapt.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
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Associate Director at a insurance company with 10,001+ employees
Real User
Top 20
User-friendly, easy for beginners, and reliable
Pros and Cons
  • "The solution becomes easier the set up once you get used to it."
  • "It's easy to use."

What is our primary use case?

We predominantly use the product for a lot of intake forms. There is a lot of data collection and a lot of intake forms. We use Power Application for validation rather than using spreadsheets. It's good for automation, where we need a data repository of the input, which we get from the resource.

What is most valuable?

It's extremely user-friendly. It's easy to use. Of course, it's a local tool, however, if you're aware of some of the basic Microsoft products, you can really get on with it. That's something which is really wonderful. 

Even a beginner can set up a Power App and run with it. That's one of the most important features when it comes to the adoption of Power Apps.

The solution becomes easier the set up once you get used to it.

It's a stable product.

The solution has the potential to scale. 

What needs improvement?

I would like to see some of the connectors which they have right now to be more basic. The ones they have right now, they claim, are premium connectors. They should make that a little more affordable and have it in the free version. Some of the basic databases like SQL should be part of their normal connectors, and it should necessarily be premium.

It can be a bit more difficult to set up the first time.

They have a feature that integrates well with Power BI, however, it is not seamless. We'd like a better, more seamless integration with Power BI in the future. 

They need more of a font selection. If I'm in Excel and I'm using a particular font, I'm limited in terms of which I can use. It should allow for use of any fonts under Microsoft 365.

For how long have I used the solution?

We've been using Power Apps for the last two years or so.

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable if we integrate with other applications like Power Automate and connect it with some other applications or some other databases like SQL. That said, in the current arrangement with SharePoint, we have some limitations. The moment the data increases, if we're able to integrate Power Automate, then surely it becomes a scalable application. Right now it can be scaled, however, it's not something that we are looking to do. 

There are maybe 60 to 70 users at this point of time actively giving us data, however, there could be other applications that people are using.

How are customer service and support?

In terms of technical support, we do have a governance team. The IT governance is a security team who helps us navigate through issues. We raise requests internally within our organization to help us see where the issue is, and they will escalate as required. They might reach out to Microsoft support to kind of get it sorted. That said, we have not found any major issues so far. If we do, our internal team is the first team to go to.

Which solution did I use previously and why did I switch?

We previously used mostly manual consolidation using Excel, emails, and things like that. There was no other tool before. That said, we used normal Office productivity tools like Excel and Outlook. We went with Power App since we were already using Microsoft and Office 365, which helps us to integrate multiple other Microsoft solutions. That's the reason we thought Power Apps would be the best way for us. It also integrates with SharePoint and is easy to build in. 

How was the initial setup?

The initial setup was not straightforward, however, once you get a hang of it, then it's pretty simple to create things. From a documentation perspective, it's kind of a good guide that they have as far as Power Apps is concerned. It's easy to get started. Like any tool, you have to spend some time understanding and navigating around it. There is just a normal learning curve that is required as with application. You won't really find it that difficult if you are ready to invest the time to learn the tool. There's a moderate level of complexity.

It was not that effort-intensive, yet it definitely took us close to three weeks to create our first app on Power Apps, which was mostly SharePoint driven and had pretty decent complexities. It was not a very straightforward application. It took a fairly decent time. It was not a very long-term project, it was short-term, and we could manage to do it in three weeks.

We have not found it difficult to maintain Power Apps. It's pretty straightforward. We haven't had any challenges so far.

What about the implementation team?

Everything was handled in-house. 

What's my experience with pricing, setup cost, and licensing?

Right now, we are using an enterprise license without the premium connectors at this point. For Power Automate, we are definitely going to need some licenses which we're exploring. 

Depending upon the user requirements, we're still exploring the licensing requirement. Most of the applications that we leverage are without any cost other than the normal license which we are paying for as part of Office 365. We'll take additional licenses depending on the solution and the need.

What other advice do I have?

We have performed a lot of other projects on the Power platform, which is a Microsoft product. So we have used Power App and Power Automate to do many of our automation initiatives.

We are working with the latest version of the solution. 

I'd advise potential new users to have the UI designed well in advance. Articulate the flow in which you want to create your Power Apps so that you can save time. Then, do a dry run using Excel as well. It's important when you're using Power Applications, to have your UI design and the BRD clearly articulated, otherwise it might take a little longer to implement Power Apps. Once you have everything in readiness, it will be easy. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.