Sr. Digital Experience Consultant at a computer software company with 5,001-10,000 employees
Real User
Provides a lot of flexibility for flow automation, very stable, easy to deploy, and good price
Pros and Cons
  • "The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility."
  • "The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve. I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar."

What is our primary use case?

My organization deals with the implementation of PowerApps and Salesforce. We are currently scaling up our capacity in low-code, no-code platforms. Essentially, this solution is for building forms from a front-end loan application and quickly rate a particular application.

What is most valuable?

The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility.

What needs improvement?

The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve.

I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar.

For how long have I used the solution?

We have been using PowerApps for the last six months in our organization.

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What do I think about the stability of the solution?

I haven't come across any issues. I have not faced any issues with my existing deployment.

How was the initial setup?

It is quite straightforward.

What about the implementation team?

We have our own team for the maintenance side.

What's my experience with pricing, setup cost, and licensing?

One of the main things about this solution is the price. The cost for Salesforce is $35, $25, or $10 per user per month. PowerApps costs much less than that. It is at a good price point. It may change in the future, but at this point, its price is pretty fine.

What other advice do I have?

I would recommend this solution for people who are looking for flexibility. PowerApps offers more flexibility than SalesForce. I would advise others to use a local platform to build and test first and fail fast. 

We are still exploring a few features, but based on what I have learned and seen, I would rate PowerApps an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Consultant at a tech services company with 10,001+ employees
Real User
Low-code, stable solution for creating applications in a more simplified way, and can be easily scaled up
Pros and Cons
  • "Microsoft PowerApps allows you to simplify business processes and user experience. You can also create responsive applications and canvas apps through this solution. It's an easy to scale, stable, and low-code solution."
  • "Microsoft PowerApps can be more costly for small teams or organizations."

What is our primary use case?

In the complete Microsoft Power platform, there are four components: PowerApps, Power Automate, Power Virtual Agents, and Power BI. We use all these four so we can make a complete solution, e.g. a visualization dashboard, automated chat bots, and the rest we can achieve using PowerApps.

Microsoft PowerApps has three types of applications. One is the canvas app. Another one is the model-driven app that is business specific and data specific. Another type of app we can use is open source, e.g. open projects that are called "portals". We can achieve the same thing when developing a website and when doing it in the portal. These are what we can achieve using Microsoft PowerApps and the Power Platform.

Microsoft PowerApps provide the user interface and functionality, e.g. we can create a normal app that is used on web or mobile. Microsoft PowerApps is similar to a form where you perform whatever you want to do. Some look and feel controls are also found in this solution.

Power Automate, on the other hand, is where we automate the backend processes, e.g. the notifications, data extractions, etc. For something that needs calculation, we use Power Automate, while building the user interface and user experience, we use Microsoft PowerApps.  

What is most valuable?

What we like about Microsoft PowerApps is that it allows us to simplify business processes and user experience. We can also create responsive applications and canvas apps through this solution.

If we need an app that is more specific to what the business requires, we can create model-driven apps through Microsoft PowerApps. We can also create a reusable component which we can use in this solution, through the power component framework, which is a recent development model from this product.

We also love that this product is a low-code tool which has drag and drop controls, so building apps is simplified.

What needs improvement?

This solution can be more costly for small teams or organizations.

What do I think about the stability of the solution?

Both Microsoft Power Automate and Microsoft PowerApps are stable products.

What do I think about the scalability of the solution?

Microsoft PowerApps is a solution that can be easily scaled up.

How are customer service and support?

I had no issues with the technical support for this product.

What's my experience with pricing, setup cost, and licensing?

The pricing of Microsoft PowerApps is neutral, because it's completely based on user requirement. If your requirement is simple or less complex, then the basic licensing model can work, e.g. the free model, or else, you need to go for some premium features or model. The cost will be completely based on your product, and what app license is going to work for you. If per user license is going to work, then you can go for that.

Microsoft PowerApps is not that expensive, but for a small organization, getting the license could be tough, because if you have a team of five people, then it's going to cost you.

What other advice do I have?

I'm working as a developer, particularly the main power platform developer with Microsoft technology as a senior consultant. I'm working with Microsoft PowerApps and Power Automate.

Every automation nowadays is using Microsoft PowerApps and Microsoft Power Automate.

Microsoft PowerApps is best for medium to large enterprises.

I'm recommending Microsoft PowerApps for low-code projects. In the past, developers have to work a lot. They needed to use their technical skills, e.g. for developing codes. They needed to learn different languages to perform a simple mission. For web development, they need to use HTML, CSS, and JavaScript. Today, it's about using the Microsoft Power Platform, as it has low-code, no-code tools.

Microsoft PowerApps is a low-code solution, which means that we can now simplify things through drag and drop controls. We can also use different rebuild models through this solution. We can use different rebuild connectors that calculate to connect to different systems easily. Earlier, only developers were responsible for developing apps. Now, citizen developers can also make apps with the help of Microsoft Power Platform, because it's a low-code, no-code solution.

My rating for Microsoft Power Automate is an eight out of ten. I'm giving the same rating for Microsoft PowerApps: eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Senior Programmer Analyst at Immigration and Refugee Board of Canada
Real User
Great cloud aspects and good integration potential but does work differently on different types of devices
Pros and Cons
  • "The cloud aspect has been great. We don't have to do a lot of research in order to begin integrations. It's so easy to integrate with other solutions."
  • "We're not in production yet, so we're still working through some issues."

What is our primary use case?

We're not in production yet. We're still very much in the early stages of this solution.

What is most valuable?

The cloud aspect has been great. We don't have to do a lot of research in order to begin integrations. It's so easy to integrate with other solutions.

The solution works well with Microsoft Teams. We used to use Skype for Business, and now we rely on Microsoft Teams Enterprise E5. 

There's great integration with Dynamics 365, Office 365, and more. It's great that everything is easily connected.

We can use the solution from cell phones, tablets, or computers. It works on every platform and in every environment. 

What needs improvement?

The solution does work a bit differently on cell phones and tablets.

We still have information on our SQL server and we need to migrate things over. The timing of doing that is going to be a little tight.

We're not in production yet, so we're still working through some issues. However, by the time we are in production, I'm confident this solution will be ready.

For how long have I used the solution?

I've been working with the solution for about six months at this point.

What do I think about the stability of the solution?

The stability of the solution is quite good. Of course, if we run into any issues, technical support is right there to help us, and they are very helpful.

What do I think about the scalability of the solution?

We have more than 1,500 users in our organization. There are other users that will also be able to access the solution from the outside. With this particular solution, in terms of maintenance and direct work on it, we started off as a team of four, however, now we are a team of ten. We needed some more people to maintain the surrounding software. However, overall, it's been good.

We're not a small organization. We're pretty big. It's easier to focus on smaller projects rather than trying to implement something that's large scale.

How are customer service and technical support?

We've found the technical support to be very good. They are always right there, ready to assist. We can open tickets 24 hours a day. If they are critical, they are dealt with quickly.

How was the initial setup?

Our company is quite large. With 1,500 or so people, changes take a while to implement. It's not like a small organization where you can do everything quickly. You need to make sure people know how to use it.

In general, the full deployment took a few months.

What's my experience with pricing, setup cost, and licensing?

I don't have too much information on licensing It is likely per application we use, or per machine. I don't deal directly with billing and therefore don't have the exact pricing.

What other advice do I have?

We have a very good and very close relationship with Microsoft.

I started working more on PowerApps as we were making a comparison with Salesforce. We decided on PowerApps mostly due to the fact that Salesforce would not work. 

We have to maintain our current environment, so at some point, it's not that we are 100% in these new tools. Right now we have more than 60% of our time in these new tools and try to not develop any coding. We do make some code in JavaScript, however, it isn't too much.

It's a good solution. There is some coding needed for customization aspects, however, it's a pretty solid product.

There's still a lot that I need to learn about the solution. Therefore, currently, I'd rate it at a seven out of ten. We're not in production yet, and therefore it's hard to gauge many aspects of the solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Joseph Vijayakumar - PeerSpot reviewer
Founder & CEO at Logesys Solutoins India Pvt Ltd
Real User
Top 10
Reliable and issue free with helpful technical support
Pros and Cons
  • "The solution is stable and reliable."
  • "We'd like to see more integration capabilities in the future."

What is our primary use case?

We use it as part of our analytics offering. We are basically into analytics. Maybe sometimes we use it to build small apps to instrument the research process. That's what we do.

What is most valuable?

I am from the sales side, so I really do not know the technical aspect of it.

It's my understanding that it has been issue-free.

We have pretty easy integration options.

Technical support is great.

The solution is stable and reliable.

The scalability is good. 

What needs improvement?

I don't have any notes for improvement. It does what it says it does. 

We'd like to see more integration capabilities in the future. 

For how long have I used the solution?

We've been using the solution for about three years. 

What do I think about the stability of the solution?

The solution works well. It's stable. the performance is good. there aren't bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We use it for a very specific purpose, and therefore scalability is not really a factor for us.

We have about ten clients using the solution currently.

How are customer service and support?

Technical support has been fine. We are satisfied with their level of service. 

How was the initial setup?

We use the cloud version of the solution. There isn't an in-depth deployment process. 

What about the implementation team?

We handle the projects and the implementation for our clients. 

What's my experience with pricing, setup cost, and licensing?

I don't have any comments on the cost or licensing. It's fine. It's cheap compared to other RPA tools. It was about $40. There are people that are lower than that, however, they don't give you the features.

What other advice do I have?

We use a lot of Microsoft products. We use Microsoft Power BI, Power Platform, and Azure Patch Solutions.

I'm not sure which version of the solution we're using. 

I'd recommend the solution to others. 

I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Jaime López - PeerSpot reviewer
Solution Architect at Avanade
MSP
Top 20
I like how fast you can develop an application and put it into production
Pros and Cons
  • "I like how fast I can develop an application and put it in production with PowerApps. I think the integration is also excellent. The platforms is growing, so they are constantly adding more connectors on all these things."
  • "Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly."

What is our primary use case?

I belong to a consulting company that develops applications using PowerApps.

What is most valuable?

I like how fast I can develop an application and put it in production with PowerApps. I think the integration is also excellent. The platforms is growing, so they are constantly adding more connectors on all these things.

What needs improvement?

I would like it if PowerApps stored the code differently. For example, it would be nice if it were held in our GitHub repo or some other place, and we could version it to evolve it more easily. Another thing I'd like to see is more collaborative features so that more than one person could develop several things in PowerApps at once. For example, you could have creative technologies doing stuff for the visual design while the developers are doing the different things that they have to do to make the application run.

Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly. 

For how long have I used the solution?

We've been using PowerApps for three years give or take. 

What do I think about the stability of the solution?

PowerApps is totally stable. 

What do I think about the scalability of the solution?

I don't have so much experience at this point, but I don't think we can do much about its scalability. I believe it scales by itself, but we cannot modify many properties or configurations to allow that. We are a multinational that operates globally, but I work at a regional office in Iberia. There are 700 people working in the company here in our region, but my company has around 20,000 employees globally.

How was the initial setup?

Setting up PowerApps is easy, and I can do it by myself.

What other advice do I have?

I rate PowerApps eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Technical Lead at SmartIMS India Pvt.Ltd
Real User
Very simple setup with easy connection to any database or technology
Pros and Cons
  • "Can design apps quickly and can connect to any database."
  • "Customer support needs improvement."

What is our primary use case?

Our primary use case is for the three locations in our company. We use it mainly for setting up meetings in our various conference rooms. Numerous choices need to be made - size of room, number of phones and projectors, date, time, number of participants. It's a great way to keep track of everything. We have 200 users. We're gold partners and I'm a lead consultant in our company. 

What is most valuable?

We can design apps quickly and we can connect to any database. We can connect to any technology, like Microsoft Analytics or SAP. It requires less code from our side and is available on cloud. Updates are done automatically, which is a valuable feature. 

What needs improvement?

If they would reduce the price, that would be an improvement, and they should also improve their customer service support, because the last time I contacted them it took one week to resolve the issue. That's not right.

I would like to see improvement in terms of implementation. Sometimes the application is a little slow. If I want to load the data from Power Apps, it generally takes time to take the data from experiential Power Apps, but in this case it takes longer compared to other technologies. I've written to them about this.

For how long have I used the solution?

I've been using this solution for six months.

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

Scalability is good. 

How was the initial setup?

Initial setup is not very difficult. Even with minimal knowledge it's easy to understand. Deployment took somewhere around half an hour and it required one person to implement. We have four people in the company maintaining the solution. 

What's my experience with pricing, setup cost, and licensing?

If I want to use Power Apps with Singalab, then I have to pay $10 per month. But if I want to have unlimited access to Power Apps that is $40 per month per user. Prices may have changed.

What other advice do I have?

It's very easy to use this solution, you can do integration, there's no need to write much code. I would suggest that Power Apps is for all ERP people.  If you want to connect to SPL on-premises, it requires one gateway. That's the bridge between Power Apps and the on-premises SPL. 

The Power Apps tool is relatively new technology. Not many people are using it yet so whatever problems they are facing, they will be posting to WordPress or something similar. If I need an answer I can go there.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Power Platform Consultant at a computer software company with 501-1,000 employees
Real User
Reasonably priced with great features and helpful support
Pros and Cons
  • "It uses a lot of AI, which is helpful, especially during the setup process."
  • "I would like to see more improvement, for example, in direct collaboration."

What is our primary use case?

I use it for internal purposes and also to advise our customers. 

What is most valuable?

Everything that includes PowerApps is very interesting, especially the late editions in direction and mixed reality.  

The way you create applications and the nature of language processing are great. The ideas feature that has been added lately has been wonderful. All these types of additions are really cool.

It's a stable product. 

It uses a lot of AI, which is helpful, especially during the setup process.

The pricing is reasonable.

Technical support is good. 

What needs improvement?

I'm looking forward to further improvements of what you can do with mixed reality capabilities.

I would like to see more improvement, for example, in direct collaboration. There is something currently, however, it's still on a preview mode. I'd like to see more. 

What I'd also like to see is to be able to use, for example, another tool for sketching mock-ups or the design of the applications and being able to transport the sketches directly into, let's say, a PowerApps container so I can design the app somewhere else, and then I can transport everything in PowerApps designer, and I can get started with inserting logic in the mock-ups that I have already designed somewhere else. This is something that I'd really like to see in PowerApps.

The experience could be a bit better improved and be consistent throughout all parts that form components. For example, the same experience we have in PowerApps is something that should also be in other PowerApps platform products.

In general, the environments in the workspaces are a bit faster than in the cloud.

For how long have I used the solution?

I've been sung the solution for two to three years. 

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

We have 200 to 300 people using the solution currently.

How are customer service and support?

Technical support depends on what channels you communicate through, however, largely, we are satisfied.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the first general code solution I'm using.

How was the initial setup?

The initial setup is AI-infused. If you start working on an application, AI works for you in the background and tries to provision everything you need. I would like it to be a bit faster. Sometimes the designer just breaks and you get an error notification. 

What was our ROI?

I've seen ROI and I would rate ROI at three and a half out of five, however, I would like for Microsoft to think of ways where we as partners are better supported to have a higher return on investment.

What's my experience with pricing, setup cost, and licensing?

The cost is fair, based on everything you get. I'd rate it at a four out of five as I see that the customers raise constraints. They sort of say it's a bit expensive. I don't know how expensive the other platforms are, however, from what I heard, it's a fair price for PowerApps considering what it comes with.

Which other solutions did I evaluate?

We did not evaluate other options. We are a Microsoft gold partner and for us, the journey was set as we were using Dynamics 365 CRM systems, which basically had PowerApps. It was pretty clear from the outset that we were going in the direction of PowerApps.

What other advice do I have?

I'm a team lead for the PowerApps platform in general and PowerApps is the product of the platform. I'm not sure which version of the solution we're using. 

I'd advise others to start with a short hands-on evaluation so that you understand what it looks like when you create on the platform. That will give you a feeling about the components. You get a feeling about what the platform offers and can build slowly up from there. The best way would be perhaps to seek support in the beginning, for example, from partners. If you decide that PowerApps is the way, then consider governance from the beginning on.

There's always room for improvement, however, I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Executive Director at Ali 4 Solutions FZE
Real User
Creates applications quickly, is simple to use, has competitive pricing, and is easy to scale
Pros and Cons
  • "When I am developing any user UI, it gives me complete flexibility. I can manage in any way I want."
  • "When it comes to PowerApps, debugging can be difficult at times. It would be beneficial to simplify it."

What is our primary use case?

We are an IT consulting company. We provide IT solutions to other companies.

We have had a few different requirements, one requirement was to create a simple online form that can be used by the clinics. When patients arrive, they will be given a TAB, to complete the form, which will be printed directly to the receptionist, once they complete the form.

Another application was supply chain management. Using PowerApps, we replicated the entire supply chain management. The corporate users will send the requisition to the purchasing department for review and approval, after which it will be distributed to prospective vendors.

Vendors will then submit their quotes for review. Multiple quotes can also be reviewed concurrently. This is all done with PowerApps. After they have reviewed them, they can select a vendor and process the PO.

In the third scenario, we developed a public relations system that you would find here in the UAE.

PROs must manage and obtain visa permissions in the United Arab Emirates. We have documentation with a two-year expiration date. As a result, we've developed a document management system that uses a Power Automated workflow system to view the alert and process the documents for all employees.

These are the workflows that we have worked on recently and have been created using Microsoft PowerApps and Power Automate.

What is most valuable?

Because there is no need for lengthy code, applications can be created quickly. That's the beauty of PowerApps in general, whether I'm using Power Automate or PowerApps for UI development. And the UI is very user-friendly.

When I am developing any user UI, it gives me complete flexibility. I can manage in any way I want.

It is constantly being improved. I've been using it for three years and have noticed that upgrades are happening on a regular basis, and it's becoming more and more user-friendly, both for developers and for users.

We can now also share it on Microsoft Teams. As a result, it is becoming increasingly powerful.

It is very easy to use.

What needs improvement?

A web interface is one thing that I don't see. I can create an interface for mobiles and tabs but only for PowerApps.

If you can have something like Power Web with it, that will be a classic because we are developing user interfaces, but we cannot access those user interfaces using a browser.

If we can get into that mode of publishing for the public users, which is something different, and I am not sure how that can be done, but I'm sure we can come up with something.

We occasionally have some issues where we can't grant access until and unless a user is created in Active Directory. This is something that should be worked on, and when it is, it will be powerful.

When it comes to PowerApps, debugging can be difficult at times. It would be beneficial to simplify it.

For how long have I used the solution?

I have been working with Microsoft PowerApps for three years.

We are working with the latest version.

What do I think about the stability of the solution?

We have not had any performance issues, or any other issues, because it is on the cloud.

We are completely satisfied with Microsoft PowerApp's stability.

What do I think about the scalability of the solution?

Because almost everyone uses Office 365, it is very simple to scale Microsoft PowerApps.

Our company has five developers among its users. Our clients, on the other hand, vary; we have one client who has over 500 users.

How are customer service and support?

I've spoken with technical support, and they're fantastic. They provide you with a very good response from the moment you launch your ticket.

On a few occasions, when I launched a ticket, I receive full support and they were able to help me with everything.

Which solution did I use previously and why did I switch?

We use Office 365 online which includes Microsoft PowerApps, Power Automate, and Power BI.

How was the initial setup?

The initial setup is extremely simple for me. I am an IT professional, but it is easy, even for others.

I have worked with many who have been using other tools and when they were introduced to PowerApps, they expressed that it is amazing.

It didn't take long for me to install, only a couple of minutes, because I've been using Office 365 since 2013, but I've never used PowerApps before. I started only recently, in 2018.

One of my clients asked me to create a small app in PowerApps for him. That's where we began. I had a PowerApps application ready in a week.

We don't require any maintenance as it is on the cloud.

What's my experience with pricing, setup cost, and licensing?

Microsoft's pricing is comparable with other similar solutions.

Which other solutions did I evaluate?

I had evaluated Mendix. We prefer Microsoft, we have used Microsoft from the beginning.

What other advice do I have?

I am a VB developer. I began my career in 1995 or 1996. I'm a die-hard VB developer, and I love PowerApps because, I used to write a lot of code, but now with PowerApps, things are so simple and easy, we can have customized applications for end users in no time at all.

Aside from standard ERP and solutions, businesses still have a high demand for customized or tailor-made user interfaces. That is where I believe PowerApps is extremely useful.

As an IT company, I would strongly recommend this solution to anyone who is interested. It is one of the best tools available. If you are a Microsoft fan, you will definitely enjoy this product.

As IT consultants we have provided support and trained a couple of customers who are using it and also enjoying it.

I would rate Microsoft PowerApps a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.