Microsoft Remote Desktop Services Competitors and Alternatives

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Read reviews of Microsoft Remote Desktop Services competitors and alternatives

Rod MacCormack
Technical Team Lead at a energy/utilities company with 1,001-5,000 employees
Real User
Top 20
Jan 7, 2021
Allows the end user device flexibility when remotely accessing my organization's resources

What is our primary use case?

We have a ton of use cases. Ever since COVID-19 happened, my organization sent everybody home to work. Using Citrix Virtual Apps and Desktops has been absolutely critical in keeping our core business functionality going as well as keeping everybody happy, like our customers. We are a utility. Within our municipality, we are considered an essential service. As an extension of that, using Citrix Virtual Apps and Desktops is absolutely critical to making sure that customers are happy, because we keep the lights on, literally and figuratively, for our customers. We currently use Citrix across the… more »

Pros and Cons

  • "In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."
  • "I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."

What other advice do I have?

For anyone who is thinking about getting into Virtual Apps and Desktops and utilizing that in their organization, I would really start thinking about what use cases would make the most sense. In the past, Citrix has been very heavily focused on the remote worker. So, at other organizations that I've worked with, we've had people distributed in the field: working in mines, the fields, and at oil and gas plants. Having that centralized management for people who are working out in the field is a critical use case. Think about the workers in your organization who meet that use case and it is a…
Mac Wang
Project Manager at Realnux
Real User
Top 5Leaderboard
Aug 12, 2020
Easy to use, perfect for Linux, and great for remote workers

What is our primary use case?

It is a solution for Linux remote users. We don't use Microsoft.

Pros and Cons

  • "The solution is perfect for Linux users."
  • "The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

What other advice do I have?

We're just customers. We were recommended this product by our systems integrator. We are satisfied with this product. It's only been about a month, however, it's worked well for us. About one year ago we start to learn about looking from some remote solutions and came across OpenText. It's perfect for us as the solution is geared towards Linux users specifically and most of our terminals are Linux. We'd recommend this solution to other Linux users. I'd rate it eight out of ten overall. It's very easy to use.
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