Microsoft Remote Desktop Services Competitors and Alternatives

Read reviews of Microsoft Remote Desktop Services competitors and alternatives
TeamViewer
Real User
Server and Applications Specialist at a comms service provider with 51-200 employees
Aug 31 2016

What is most valuable?

Easy-to-save access to remote machines: TeamViewer allows you to save machines to your account, which allows you to remote into a machine with ease. Once logged into TeamViewer, all of the machines that are saved to your account are on the... more»

How has it helped my organization?

It allows for easier after-hour server updates/upgrades without requiring to go on site.

What needs improvement?

I would like it to have the ability to stay connected for longer times. Current and previous releases seem to time out after long periods of remote access. I am not sure what the timeout is set to. I would like it to not time out at all. I... more»
Bomgar Corporation
Real User
Online Banking Product Development and Testing Manager at a financial services firm with 51-200 employees
Oct 27 2016

What do you think of Bomgar Remote Support?

Valuable Features Screen sharing and remote in ability. • Improvements to My Organization Has helped our Support Teams become 100% more productive and pleases our customer base internally and externally. • Room for Improvement Mobile. Need more inroads into Apple devices. • Use of Solution 5 years • Deployment Issues None. Between our expertise and the installation pro from Bomgar on the phone, we had no issue whatsoever. • Stability Issues None. • Scalability Issues None. • Customer Service and Technical Support Customer Service: 10 out of 10. They have great participation, knowledge, ownership and communication. Technical Support: 10 out of 10. Once again we have yet to stump them. • Previous Solutions LogMeIn • Initial Setup It was...
Real User
Business Owner with 10,001+ employees
Jan 21 2018

What is most valuable?

It's all good. I connect to other computers in the network I use, so I don't have to physically go to them. I use it for remote printing, and repay work, and more. I'm using it all the time.

How has it helped my organization?

I don't have to physically run to another location. I can run it from right here. I have four different computers in my network that are not in my office. I can connect to them remotely and do all the functions I would have to do by manually... more»

What needs improvement?

I don't know its full capability of use. I'm trying to remote print rather than hook up to the computers, I'm not too savvy with that, so I'm doing it the old fashion way, hooking up the computer to remote print. But really, everything is... more»

Sign Up with Email