Microsoft Remote Desktop Services Competitors and Alternatives

The top Microsoft Remote Desktop Services competitors are
  • TeamViewer
  • VMware Horizon View
  • LogMeIn Pro
  • Parallels Remote Application Server (RAS)
  • GoToMyPC
  • XenDesktop
  • NComputing vSpace
  • VMware Workspace ONE
Read reviews of Microsoft Remote Desktop Services competitors and alternatives
George Khairallah
Real User
Chief Technology Officer at a tech services company with 51-200 employees
Nov 15 2017

What is most valuable?

The number one feature that seems to be the most valuable for us is the ability to assign user access to servers in a... more»

How has it helped my organization?

We are a very decentralized infrastructure. Though there are plenty of Remote Management tools available on the market,... more»

What needs improvement?

Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't... more»

What's my experience with pricing, setup cost, and licensing?

The pricing is not too bad. However, there is one very important point to keep in mind regarding the Central Licensing.... more»

Which other solutions did I evaluate?

I have used TeamViewer (not the enterprise version), and it was a very good remote control solution, but last I... more»

What other advice do I have?

LogMeIn is a great product, and unfortunately, is a necessary evil. We use it now, because we need it. It does some... more»
Bomgar Remote Support Logo
Bomgar Corporation
Eric Wyman
Real User
Systems Administrator at a energy/utilities company with 51-200 employees
Apr 17 2018

What is most valuable?

Remote shell and file management are critical tools that I leverage regularly on the Bomgar Remote Support platform. Also, the remote reboot... more»

How has it helped my organization?

One of the largest values that we get from Bomgar Remote Support tool is the ability to assist our drivers with their mobile devices. We were... more»

What needs improvement?

The product is pretty well rounded, but there are a few things that could be improved. * Static notes for hosts: If I could enter notes on a... more»

What's my experience with pricing, setup cost, and licensing?

In my experience, Bomgar is a superior product. Although the upfront cost is a bit overwhelming, the appliance will pay for itself in less than... more»

Which other solutions did I evaluate?

I have used other tools in the past, but this was the first remote support tool that we have purchased.
TeamViewer Logo
TeamViewer
Stephanie Parker
Real User
IT Support and Development at a local government with 51-200 employees
Feb 23 2017

What is most valuable?

It is easy to use. We enjoy being able to save remote computer information for quick access.

How has it helped my organization?

I can effectively remotely troubleshoot personnel issues no matter where they are!

What needs improvement?

The only thing I can think of is a quick-deploy / auto-installer for the end users.

What's my experience with pricing, setup cost, and licensing?

The pricing structure under which I purchased has been great because as long as the remote and host computers are... more»

Which other solutions did I evaluate?

We used Chrome Remote Desktop. CRD was unstable and lost connectivity often.

What other advice do I have?

From a cost perspective, it's a great buy.

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