It's helped with cutting costs and making access easier. People can work remotely using this product. For remote billing, it's working well. 

I use the solution as a necessity in order to connect to some servers or to some desktop infrastructure.

Microsoft Remote Desktop Services has helped the security posture of the organization by not exposing its internal applications. instead of giving internal direct access to their internal apps. They give access to only a secondary server with limited access to internal applications.

It has generally improved how our organization functions.

It has enabled our clinical staff to get real-time medicine prescribing information at the patients' bedside with a near 100% service uptime.

Because of Covid, the solution has given those stuck at home the ability to continue working.

Microsoft Remote Desktop Services has helped our organization because it provides easier access to desktops without having to be physically on-site.

This solution saves us time and money because running applications directly on the server means that we can use lower-priced, entry-level computers for the users.

Applications are ready for BYOD scenario’s, since RDP is a multi-OS/device technology. No more app testing for client OS migrations.

The valuable features I mentioned assure a stable and highly available environment with maximum uptime for business users. Also, they assure that assigned resources (application RDS hosts) are optimally used, without the need for any extra administrator intervention or monitoring.

I can telecommute into the office. Since we have to be on a secure network, it gives me access into my system at work that is more secure than my system at home.

For my university project, I was doing a data mining project. I had a Mac which does not support the Excel field add-ons that only Windows supported. The report desktop feature helped me to just commute into it.

It makes things easier. The app that they provide you works off Mac and Windows. Even if I have my instance upon Azure or any other cloud platform, I can just use the normal Desktop Services app to give it an IP, the logon credentials, and just log in. It is done very easily.

Then it lets you into the VN. It creates sort of this window for you and allows you to interface with the VN. You can treat it as a separate window among your other apps. It actually works as a very good app on the underlying OS.