Microsoft Remote Desktop Services Other Advice
We are using this and Windows Server and Windows 10 or Windows 9, whatever is available.
Normally this is a private cloud, however, right now, a lot of our customers are on AWS and they're using it from the cloud, also.
I'd advise new users to first gather good knowledge and do some planning before the implementation.
I'd rate the solution six out of ten.
View full review »The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget.
I would rate this solution a 10 out of 10.
View full review »FB
reviewer1564452
Head of IT at a engineering company with 10,001+ employees
We are going to discontinue the use of this solution within a few months.
The newer versions of the solutions work better than the older ones.
I rate Microsoft Remote Desktop Services a seven out of ten.
View full review »Buyer's Guide
Microsoft Remote Desktop Services
April 2024
Learn what your peers think about Microsoft Remote Desktop Services. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
We are a Microsft partner. Microsoft product is used in over 90% of the corporate environment here.
This solution is a technology implemented in our company. My position is in the IT department; I also sometimes help troubleshoot.
We tend to use the latest version. We are using both cloud and on-premises deployments.
I'd rate the solution eight out of ten.
View full review »I wouldn't necessarily recommend the solution to others unless they had no other choices.
I'd rate the solution five out of ten.
View full review »I'm an end-user.
The solution is used on-prem with VPN tunneling and SSH. With an Azure AD connection, we can use it on the cloud.
It's not the best, as the users can always see what you are doing, which is not always ideal. I'd rate it six out of ten.
View full review »We had been working as a partner for Microsoft.
I'd rate the solution five out of ten.
Microsoft needs one centralized console to manage all of its components. That would make it better.
View full review »For customers who already have the Microsoft EA framework, the license for enhancing internal security when publishing web and internal applications to both internal and external users is readily available. By using this feature, customers can ensure that their applications remain secure without compromising access to their users. This eliminates the need for direct access, thereby enhancing the overall security of their systems.
I would recommend this solution to others.
I rate Microsoft Remote Desktop Services an eight out of ten.
View full review »CK
Chun Kit Chow
Senior Manager at Macro Systems Limited
I rate Microsoft Remote Desktop Services an eight out of ten.
View full review »VI
Venkat Iyer
CEO at Value Assets Management Pvt Ltd
I give the solution a ten out of ten.
We have around 70 people using the solution within our Accounting, Billing, and Sales departments.
I recommend Microsoft Remote Desktop Services to others.
View full review »GD
reviewer2084424
Head of Infrastructure and Application Support Department at a financial services firm with 10,001+ employees
We are using the latest version of the solution. We are using the solution that comes with the Windows Server between 2019 and 2022.
I'd recommend the solution to others.
I would rate the solution eight out of ten.
View full review »Though not a lot, some maintenance is required for the solution. One person can do the maintenance of the solution.
I would tell those planning to use the solution not to underspec the server, especially with IOPS, while keeping in mind that the amount of RAM can be more than expected. I would say that the need for a VPN, owing to security reasons, is important.
I rate the overall solution a nine out of ten.
NM
Nurah Muhamme
Head, Technical Operation at mynic
I'm a customer and end-user.
I seldom use the product; however, for me, it works exactly as I need it to.
I'd rate the solution eight out of ten.
View full review »JA
reviewer1444884
IT consultant at a manufacturing company with 10,001+ employees
We use the solution. We're customers.
We're using the latest version of the solution.
We use Microsoft Authenticator to log on, which is straightforward.
I would recommend the solution to others. I suggest they just go for it. It's a very good solution.
I'd rate the solution eight out of ten.
View full review »I’m not sure which version of the solution we’re using.
I’d recommend the solution to others. It’s solved problems for us and worked well.
I’d rate the solution nine out of ten.
We have a partnership with Microsoft.
View full review »I was a reseller and partner.
I'm not sure which version of the solution I used.
We started using the solution on-premises and then deployed it to the Azure cloud.
I'd rate the solution eight out of ten. It's simple to deploy. Users just need to negotiate a price and handle tasks around their server license.
View full review »I'm just an end-user.
It's on-prem and we have a server or a cluster to form a group of servers to provide. We are our access from other countries as we have some colleagues working in Britain.
I'd rate the solution eight out of ten.
View full review »DB
Damnam BAGOLIBE
Security engineer at ARCEP Togo
I'd rate the solution eight out of ten. I'd recommend the solution. Microsoft of very reliable, and its remote desktop is great. However, there needs to be more security.
View full review »RS
RafalStas
CEO at a tech services company with 11-50 employees
We are an end-user and also a Microsoft partner.
We have the solution on-premise; however, for the VDI solution, which is not a technical remote desktop. We can see the Remote Desktop for administrators or for end users. For the administrator, it certainly is on-premise; for the end user, the VDI solutions, in Poland, we have on-premise and also pure cloud solutions.
I'd rate the solution nine out of ten. I'd recommend the product to others.
View full review »I'm a reseller.
I could recommend the solution to others if they need it and it makes sense for their use case.
I'd rate the solution six out of ten. It's too much of a cost.
View full review »I would rate RDS eight out of ten.
View full review »I would not recommend going with this solution because I wouldn't recommend going for a big enterprise setup.
I would rate it a four out of ten.
In the next release, they should develop better support for remote desktops for alternative platforms. It's really lacking consistency. If I have to support terminal server clusters and I have to do change management on the big cluster, then I actually run into a lot of issues both on the Microsoft Remote Desktop as well as Citrix. They should provide a consistent user experience. It's a pain to roll out changes into a different mode of the cluster and to propagate them over multiple modes. I end up in a situation where a portion of my users get the changes and the other portion doesn't.
View full review »NA
NATARAJA ATMAKURI
Professional : Quality at cigniti
I would recommend the solution to people, especially for its security aspects and device compatibility.
I would give it a nine, it's good overall.
View full review »DK
Dimitar Kavrakov
CEO at iSolute Ltd
I recommend the solution to others and rate it as a nine.
View full review »PB
Pascal Burume
IT consultant at Secoptrial
The version of Microsoft Remote Desktop Services that I use depends on the environment I'm in. For example, if it's Windows 10, I'll have a different version than Windows Server 2022 or Windows 11. It depends on the system version I want to run the solution on.
Most of the time, the deployment model for Microsoft Remote Desktop Services is on-premises. Still, you can also do a hybrid deployment if you want to connect to a server in another region.
The IT team uses Microsoft Remote Desktop Services.
I recommend the service to others.
My rating for Microsoft Remote Desktop Services is eight out of ten.
View full review »- We have found this to be very stable with a quite straightforward setup. However, Single Sign-On (SSO) certificates are a little fiddly.
- Ensure that the underlying infrastructure is fully tested, robust, and scalable.
- Our early problems stemmed from our hypervisor issues. Because clients only heard it was the RDS farm, I took a lot of heat on issues that were out of my control.
AA
Anto Anish
Consultant at NatWest Group
The tool is the only way for us to connect to the servers. I will recommend the tool to others. If an organization has a Microsoft ecosystem, Microsoft Remote Desktop Services is the only out-of-the-box solution available. Installing anything else would be a hassle. Overall, I rate the solution an 8 out of 10.
View full review »People who want to use the product must do a bit of research before making a decision. We faced compatibility issues since some users were using different operating systems. So, our organization asked us to use Microsoft Remote Desktop Services. Windows is a very common operating system used all over the world. Overall, I rate the solution a six out of ten.
View full review »I do recommend Microsoft Remote Desktop Services for my clients. It would be good if we could manage client-server applications through the remote interface.
Overall, I rate Microsoft Remote Desktop Services an eight out of ten.
View full review »PG
reviewer1319745
Senior Software Analyst at a university with 201-500 employees
We don't use any support because we can easily find online documents to solve our issues. I recommend that everybody use the product. If any company wants to share one computer’s resources with many users, they can choose Microsoft Remote Desktop Services. Overall, I rate the product an eight out of ten.
View full review »CD
Chirag Dash
Software Engineer at Apmosys Technology Pvt. Ltd.
I will recommend it to others when I think it's quite an easy tool, especially if its implementation is easy. We should also be able to connect and solve our problems through troubleshooting issues remotely. For long-distance purposes, the tool gets quite easier for its users. I will recommend that everyone should use it.
Overall, I rate the solution a ten out of ten.
FG
Ferdi Graupe
Independent Consultant at Business Connexion Namibia
I rate this solution an eight out of ten. Regarding advice, it depends on the requirements and what you need. In this case, it's just for one legacy system. So if you assess more functionality and scalability, we would look at different products because the customers would be prepared to pay for those products.
While it's connected to the cloud, it's a solution that is currently on-premises.
I'm not sure if we are using a specific version. Whatever options that come with Microsoft, we use that. Since they upgraded Microsoft (for example, earlier it was Microsoft XP, and Windows 7, 8, 9, 10, et cetera), the options come up throughout those operating systems. We use whatever they offer.
I would recommend the solution to others. I'd rate it at a nine out of ten. We've had a good experience with it over a number of years.
View full review »JG
Jim Graue
Support Technician at a non-profit with 1-10 employees
There's nothing to be afraid of with this solution. I don't have any problems with it, it's great for me.
I rate this solution 10 out of 10.
DK
Deepak_Kumar
Technical Manager at a manufacturing company with 5,001-10,000 employees
I would suggest a UAT test on a smaller group or pilot deployment. Once you do a test run on the pilot deployment, then it should be rolled out for a larger base of users.
In terms of overall experience, I rate the solution eight out of 10.
View full review »FP
Francesco Pisacane
Group Cyber Security Manager at Tod's SpA
I rate this solution a seven out of ten.
View full review »AP
AngeloPerkusich
Executive Director/ Head of Innovation at Universidade Federal de Campina Grande
I would recommend it. The core features are very effective, especially for running an organization with geographically distributed people.
Overall, I would rate the solution an eight out of ten.
View full review »CB
reviewer1908987
ICT Manager at a transportation company with 201-500 employees
I would recommend this solution to others.
I rate Microsoft Remote Desktop Services an eight out of ten.
View full review »MK
Mitja Kelenc
System Organizer at a translation and localization position with 1-10 employees
I rate Microsoft Remote Desktop Services a nine out of ten.
View full review »BN
reviewer1185063
Sr. Manager of Software and Controls at a manufacturing company with 51-200 employees
I rate Microsoft Remote Desktop Services a nine out of ten.
View full review »GS
GiancarloScali
Project Manager at SOLUZIONE SRL
Overall, I rate the solution a ten out of ten.
View full review »It is a cloud-based solution. We can use the solution on a local server or the cloud, depending on our organization's needs. I would recommend the solution to others. It is useful and straightforward. Overall, I rate the solution a ten out of ten.
View full review »GJ
reviewer1877232
PAM Architect at a tech services company with 11-50 employees
We are Microsoft partners.
The deployment is both on-prem and cloud. If I was working with an organization that is a monster and they're distributed or maybe even a multinational or multi-state, I would use Azure Cloud and do use the Azure remote desktop solution.
There are so many different types of uses. In my use case, it is so painfully specific for connection brokering. We use it as part of the built-in connection process with our PAM tool. You can actually just sit down at your desktop and then do a start run, and then run MSTSC, which means micro soft terminal services client, which is a remote desktop. You can connect to one of your own computers at home, or you could connect to a server. However, you have to know the ID and password to connect. I circumvent that by doing a command line connection where I insert the credentials and the users connect, not even knowing what ID or password they're using to connect with.
I’d rate the solution ten out of ten. It’s a meat and potatoes product.
View full review »BH
reviewer1338708
Microsoft UC Solutions Manager at a tech services company with 11-50 employees
My advice to anybody who is implementing this solution is to first ensure that the network is set up properly. The applications need to be set up properly because if the applications are being used on-premises, but the virtual machines are stored in the cloud, then you will incur additional charges for accessing them.
This is a good solution, although it is still new compared to some other remote desktop services that have been out there for a very long time. It still has room for improvement such as accessing the microphone for Android remote access. Because of this, using it on an Android device may not be the best choice.
I would rate this solution an eight out of ten.
View full review »JA
Joe Appelgryn
Implementation Engineer at Border Business Systems
Overall, this product works well, it is fine for the purpose that we use it, and I recommend it.
I would rate this solution an eight out of ten.
SS
reviewer1549326
ICT Infrastructure Specialist at a university with 1,001-5,000 employees
I would recommend this solution. I would rate Microsoft Remote Desktop Services an eight out of ten.
View full review »YA
YaserAltwailey
Network Engineer at Saudi Customs
I would recommend this solution to others.
I rate Microsoft Remote Desktop Services a nine out of ten.
View full review »AS
Ahmed Saad
Tellers at a financial services firm with 1,001-5,000 employees
I plan to use this product in the future. It's something that is important in my life.
Most of my friends use this product and I recommend it.
I would rate this solution a ten out of ten.
View full review »HB
Helberth Bayona
ENGINEER IT at SYAC
Overall, the solution is good.
I would recommend it to others.
I rate Microsoft Remote Desktop Services as a nine out of ten.
View full review »JS
Jan Skola
Solution Architect at a tech services company with 201-500 employees
I would recommend Microsoft Remote Desktop Services for somebody who needs to have centralized control applications, users, or the setup of applications.
I rate Microsoft Remote Desktop Services an eight out of ten.
View full review »RH
Ramon Hinojosa
Director at Empaco
Microsoft Remote Desktop Services is a good solution and I would rate it an eight on a scale of one to ten.
View full review »
For all users that love the convenience of being able to work from any location. Provides a secure network connection. There is the potential of lowering developers cost. A great way to get more work from your employees at all times.
View full review »
My advice is to start in a lab environment to thoroughly test your infrastructure setup and configuration.
Use User CALs, they give much lower TCO.
Also, for applications you envision to provision on RDS, test whether they install correctly on Windows Server.
View full review »I rate Microsoft Remote Desktop Services an eight out of ten.
View full review »KR
reviewer930159
Senior Executive at a leisure / travel company with 201-500 employees
I rate Microsoft Desktop Services eight out of 10. At the moment, I wouldn't recommend it to others.
View full review »DS
reviewer1620276
System and DBA at a energy/utilities company with 1,001-5,000 employees
We are in the process of testing whether this solution will operate on a system with low RAM.
I recommend this solution to others.
I rate Microsoft Remote Desktop Services an eight out of ten.
View full review »GS
Geeth Shammika
System Engineer at KBSL Information Technologies
My advice for anybody who is considering this solution is that it is really easy to set up and it can be deployed in an urgent manner, depending on the environment. If you need remote access and do not have the expertise, yet it is an emergency situation, then this could be a great product.
If you're looking for a good end-user experience and you're concerned about all of the features, then Microsoft does not have all that VMware does. It can do almost everything, but there are some features that it does not support.
I would rate this solution a ten out of ten.
View full review »SP
reviewer1212501
Information Systems Consultant at a aerospace/defense firm with 51-200 employees
It's a good solution, and especially if you already have Microsoft running then it's probably one of the better solutions to choose from.
I am not sure whether it's the best future cross-platform solution when we are running multiple workstation environments with different platforms.
I am really happy with Microsoft Remote Desktop Services in our current environment. We have no issues at the moment.
I would rate this solution an eight out of ten.
View full review »JF
JoseFernandez
Technical Manager at a computer software company with 11-50 employees
I would rate Microsoft Remote Desktop Services a seven out of ten.
In the next release, there should be one management console to manage all of the servers and rules. That would be a good improvement.
It also needs a better tool for monitoring. We need to test the user experience.
YY
Yasser.Youssef
IT Infrastructure and Operations General Manager at a financial services firm with 51-200 employees
Remote work is getting bigger and bigger and we are searching for a new solution that is more secure and provides more remote access features.
This is a good solution but Microsoft is not number one in the market for VDI. I would recommend it for a small to medium-sized business, but not for an enterprise-level company.
I would rate this solution a seven out of ten.
View full review »RM
reviewer1697340
Team leader Modern Workplace, Senior Solution Architect at a tech services company with 11-50 employees
I rate Microsoft Remote Desktop Services five out of 10. I would recommend it.
View full review »In my opinion, important factors while selecting a vendor are reliability, support (if needed) and scalability of the solution.
View full review »JA
Jose Adan Arias
Network Consulting Engineer at TECNOLOGIK
The solution works very well for us and I recommend it to others.
I rate Microsoft Remote Desktop Services an eight out of ten.
View full review »YA
reviewer1353171
Senior Technical Consultant - Private Sector at a tech services company with 201-500 employees
We are using a lot of Microsoft technologies. We have also tested their virtual desktop on Azure.
I would rate Microsoft Remote Desktop Services an eight out of ten.
View full review »YA
reviewer1353171
Senior Technical Consultant - Private Sector at a tech services company with 201-500 employees
I would rate this solution an eight out of ten.
View full review »JA
reviewer937473
Systems Administrator at a comms service provider with 1,001-5,000 employees
We use a VPN between sites to provide our own security.
Overall, it is an excellent tool that works great and I would recommend it. The most important thing is to update and improve the security protocols.
I would rate this solution an eight out of ten.
View full review »I recommend it. You can actually use it. I have worked as an intern in Electronic Arts and they do use it.
View full review »I would say absolutely get this product. For enterprise usage, I don't know how viable it would be. I am not very aware of all the capabilities within that app.
The idea is that if you are setting up separate VNs, you have to click on to get connected to each VN. It doesn't sound intuitive to me.
If they have an enterprise offering that goes away from that experience, I think it would be usable. But for just managing your own VN form, it is real easy. It's a personal VN form.
View full review »Buyer's Guide
Microsoft Remote Desktop Services
April 2024
Learn what your peers think about Microsoft Remote Desktop Services. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.