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Jose Adan Arias
Network Consulting Engineer at TECNOLOGIK
Real User
Top 5
Easy to use, simple environment, and scalable

What is our primary use case?

We use this solution to test the conductivity from the user to the server equipment.

What is most valuable?

The most valuable features of the solution are ease of use and the simple environment.

What needs improvement?

There could be some improvement in the integration of the solution.

For how long have I used the solution?

I have used the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

I have found the solution scalable. We have approximately four people using this solution in my organization.

How was the initial setup?

The installation is easy and the full deployment takes approximately eight hours.

What

What is our primary use case?

We use this solution to test the conductivity from the user to the server equipment.

What is most valuable?

The most valuable features of the solution are ease of use and the simple environment.

What needs improvement?

There could be some improvement in the integration of the solution.

For how long have I used the solution?

I have used the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

I have found the solution scalable. We have approximately four people using this solution in my organization.

How was the initial setup?

The installation is easy and the full deployment takes approximately eight hours.

What other advice do I have?

The solution works very well for us and I recommend it to others.

I rate Microsoft Remote Desktop Services an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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HB
ENGINEER IT at SYAC
Real User
Top 5
An easily scalable solution

What is our primary use case?

We use the latest update. 

What needs improvement?

The solution should have better security.  It is overpriced.

What do I think about the stability of the solution?

The solution lacks stability.

What do I think about the scalability of the solution?

We have scaled the solution and find this easy to do.

How are customer service and technical support?

While the Microsoft support is good, it would be nice if they would have faster response time. 

How was the initial setup?

The initial setup is difficult and there is a lack of adequate documentation. The process should be simplified.

What's my experience with pricing, setup cost, and licensing?

The solution is overly expensive. 

What other advice do I have?

Overall, the solution…

What is our primary use case?

We use the latest update. 

What needs improvement?

The solution should have better security. 

It is overpriced.

What do I think about the stability of the solution?

The solution lacks stability.

What do I think about the scalability of the solution?

We have scaled the solution and find this easy to do.

How are customer service and technical support?

While the Microsoft support is good, it would be nice if they would have faster response time. 

How was the initial setup?

The initial setup is difficult and there is a lack of adequate documentation. The process should be simplified.

What's my experience with pricing, setup cost, and licensing?

The solution is overly expensive. 

What other advice do I have?

Overall, the solution is good.

I would recommend it to others.

I rate Microsoft Remote Desktop Services as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Learn what your peers think about Microsoft Remote Desktop Services. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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KR
Senior Executive at a leisure / travel company with 201-500 employees
Real User
Top 5Leaderboard
Installation is straightforward and done by a vendor engineer

What is our primary use case?

We're using Microsoft Remote Desktop to remotely log into computers via terminal services.

What needs improvement?

Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions.

For how long have I used the solution?

About a year.

How was the initial setup?

Installing Microsoft Desktop Services is straightforward. It was handled by the vendor. 

What other advice do I have?

I rate Microsoft Desktop Services eight out of 10. At the moment, I wouldn't recommend it to others. 

Which deployment model are you using for this solution?

Public Cloud

What is our primary use case?

We're using Microsoft Remote Desktop to remotely log into computers via terminal services.

What needs improvement?

Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions.

For how long have I used the solution?

About a year.

How was the initial setup?

Installing Microsoft Desktop Services is straightforward. It was handled by the vendor. 

What other advice do I have?

I rate Microsoft Desktop Services eight out of 10. At the moment, I wouldn't recommend it to others. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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