Microsoft Remote Desktop Services Archived Reviews (More than two years old)

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Real User
Client Technologies Manager at a government with 1,001-5,000 employees
Mar 22 2017

What is most valuable?

* Resilience: Has alllowed our 24/7 acute hospital to run electronic prescribing on the wards with limited downtime or post-setup configuration. * Thin provisioning: Our… more»

How has it helped my organization?

It has enabled our clinical staff to get real-time medicine prescribing information at the patients' bedside with a near 100% service uptime.

What needs improvement?

I think that the Single Sign-On (SSO) could be improved. At release time, there was not a lot of information around. We invested some long hours researching. The… more»

What's my experience with pricing, setup cost, and licensing?

I could not see the benefits of using Citrix as you require RDS CALs regardless. We see this solution as a very good value.

Which solution did I use previously and why did I switch?

We run Citrix alongside this solution for our internet connected clients. Microsoft Remote Desktop Services (RDS) was used primarily over our LAN/WAN.

What other advice do I have?

* We have found this to be very stable with a quite straightforward setup. However, Single Sign-On (SSO) certificates are a little fiddly. * Ensure that the underlying… more»

Which other solutions did I evaluate?

We evaluated Citrix.
Vendor
Enterprise Sales Engineer with 201-500 employees
Feb 27 2017

What is most valuable?

The ability to actually interface with a Windows desktop is valuable.

How has it helped my organization?

It makes things easier. The app that they provide you works off Mac and Windows. Even if I have my instance upon Azure or any other cloud platform, I can just use the normal Desktop Services app to give it an IP, the logon credentials, and just log in. It is done very easily. Then it lets you into… more»

What needs improvement?

When I am connecting, I can do so from a Mac command line. However, to log in to a Windows server, I need to use this client. If Microsoft can find a way to remote into a Windows VN without using a client like this, that would be great. I don't know how doable it is, or how easy it is to do, but… more»

What other advice do I have?

I would say absolutely get this product. For enterprise usage, I don't know how viable it would be. I am not very aware of all the capabilities within that app. The idea is that if you are setting up separate VNs, you have to click on to get connected to each VN. It doesn't sound intuitive to me. If… more»
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Consultant
Programmer Analyst at a tech services company with 501-1,000 employees
Jan 29 2017

What is most valuable?

It becomes easy to use since I am using a Mac. It is easy for me to use Windows when I'm using the remote desktop. It's very compatible with Mac. It's easy for me to do any of my tasks that require Windows.

How has it helped my organization?

For my university project, I was doing a data mining project. I had a Mac which does not support the Excel field add-ons that only Windows supported. The report desktop feature helped me to just commute into it.

What needs improvement?

The speed should be a little more. When you're pitching from Mac to Windows, it takes a little more time than what is required. It can improve its speed. That's it. Everything else looks fine. I just started using it a year back, so that is what I can point out right now.

What other advice do I have?

I recommend it. You can actually use it. I have worked as an intern in Electronic Arts and they do use it.
Consultant
Management at a tech services company with 51-200 employees
Jan 29 2017

What is most valuable?

It allows access to the computer from any location.

How has it helped my organization?

I can telecommute into the office. Since we have to be on a secure network, it gives me access into my system at work that is more secure than my system at home.

What needs improvement?

There could be better options and it could be faster. I haven't had too many issues with it, but it's just a very basic program.

Which solution did I use previously and why did I switch?

We were using a previous solution. However, I needed ways to telecommute to the office and I came across this solution; it seemed like the best bet.

What other advice do I have?

In my opinion, important factors while selecting a vendor are reliability, support (if needed) and scalability of the solution.
Vendor
Infrastructure Specialist at a healthcare company with 1,001-5,000 employees
Nov 22 2016

What is most valuable?

Load balancing: RDS Broker servers divide user sessions evenly among the RDS Host servers that host the applications. You can install multiple RDS Broker servers in an RDS… more»

How has it helped my organization?

Applications are ready for BYOD scenario’s, since RDP is a multi-OS/device technology. No more app testing for client OS migrations. The valuable features I mentioned… more»

What needs improvement?

Currently, installation of applications on an RDS farm must be performed manually on each server. This should be more controlled and automated. Also, application sources… more»

What's my experience with pricing, setup cost, and licensing?

There are two choices for RDS CALs (Client Access Licenses). Device CALs are cheap but allow low user mobility and require a high management effort (‘static’ or ‘task… more»

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

What other advice do I have?

My advice is to start in a lab environment to thoroughly test your infrastructure setup and configuration. Use User CALs, they give much lower TCO. Also, for applications… more»

Which other solutions did I evaluate?

We did not evaluate any other options.
Consultant
Infrastructure Expert at a tech services company with 1,001-5,000 employees
Nov 18 2013

What do you think of Microsoft Remote Desktop Services?

Pros: - The client is included with every version of Windows shipped, is available for iOS and Mac as well. - The client is incredibly versatile, and allows for use of a server/computer like you are sitting in front of it. Cons: - The server is only active on certain versions of Windows. - Bandwidth may affect the UE. - Remote access from another network requires port forwarding or VPN access. RDP provides a secure connection to your remote machine, and is included in Windows without any additional licensing cost (limited to a certain number of machines however).
Vendor
Network Manager at a manufacturing company with 501-1,000 employees
Apr 01 2013

What is most valuable?

Remote desktop services are similar to terminal based settings where multiple terminals connect to a server. A user has the ability to run programs, view files, etc. Each session is independent and secure. All application execution takes place on the server. Allows for IT staff to install all software, databases, etc on the server rather than on individual pc's. Provides centralized management of… more»

What needs improvement?

Network bandwidth may limit a users experience with remote desktop services. If you don't have vpn/terminal access, you cannot use remote desktop. If network or server goes down, you cannot do any work. There may be some lag in running modern development tools.

What other advice do I have?

For all users that love the convenience of being able to work from any location. Provides a secure network connection. There is the potential of lowering developers cost. A great way to get more work from your employees at all times.

What is Microsoft Remote Desktop Services?

Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.
Also known as
Remote Desktop Services
Microsoft Remote Desktop Services customers
Bank Alfalah Ltd.
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