Microsoft System Center has brought us greater control to fix known vulnerabilities by deploying instantly throughout our workstation park. It is only necessary to be extremely careful that no configuration is replicated that could negatively affect the entire workstation park.

Microsoft System Center can be a huge ally in the IT park, where we can orchestrate many tasks automatically. Another interesting point is that we can upload images on our workstations quickly in a very short time. In summary, it is an excellent tool as long as it is administered correctly.

We run security updates for endpoint protection daily. Any zero day threats that arise we're covered for those, assuming Microsoft has recognized there was an issue to patch for them. Generally, it's no more than 24 hours after something becomes available that we will have it deployed.

It has provided the ability to identify issues before they occur and also an active monitoring system to understand what our environment looks like at any given time.

This solution has helped us to have better visibility of what we have in our environment, the stages of access. It allows me to see everything I need to better communicate with the business easily, concerning the situations of our services.

• The IT environment aligned to SLAs. 
• System Center helps to create the basis for ITIL alignment. 
  
• Many processes could be implemented out-of-the-box, and this helped to adopt processes in areas which we lacked. 

The deployment and asset management features are the most valuable. These are the product's main features. 

It has other features like remote sharing but we don't use those features. 

It's a mature product.