The weekly project status update has transitioned into instant reporting. We now have two communication channels: online broadcasting and recording for those who are absent. Advanced instant messaging has expanded its capabilities to connect people worldwide and truly reflects the forward movement of technology. 

The future scalability can include the integration of planners, project management tools, SharePoint, and more applications that are used. This capability is determined by its impact on project planning, questionnaires, surveys, and to-do lists

The product should improve its security aspect, scalability, stability, and screen recording. It would be nice if Teams could come up with a feature where I can write chats and send them as mail. It would be also good if Teams could be connected to our application software so that for any doubts that can occur during the training, the operator can resolve them through chats. Hence, they can easily guide and close the issue. 

Compared to other tools available, some features are missing in Microsoft Teams. For example, Zoom is more user-friendly than Microsoft Teams. The user interface is slightly weak in Microsoft Teams and could be improved.

The solution constantly keeps updating. It might overwhelm end users while adapting to them. Thus, there needs to be a robust change management platform that offers training to keep the user community aware of upcoming updates and features.

Sometimes the transcript is a bit literal, it doesn't interpret the voice, and the text that comes out is a bit nonsensical. It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense. It puts rubbish words in them, but just a bit of AI could solve that.

The video quality has to be improved. The integration with SharePoint can be cumbersome at times.

The solution's interface probably needs to be a bit different in terms of cloud sharing. The technical support team’s response time should be faster.

Video calling is already there, so that's not an issue. The only thing that can be improved is that when you are talking one on one, there is no recording facility. Maybe it's the company that stopped it. If it's a group chat, then we can record the session, but we cannot record a one on one session. In short, we are not able to record one on one calls.

The solution's security feature needs enhancement for external collaborations with business partners and vendors.

Microsoft Teams becomes complicated when used with SharePoint. It needs to improve its integration with other Office 365 tools. 

Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current scenario.

The product also crashes at times. It needs to improve its stability. 

Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory.

The chat option in the Teams tab is not very helpful. We don't use it very often. There is also an expiration on the recordings. It would be useful to not have a time limit.

The interface must be improved to reflect the true face of Office 365. External user visibility must be available in the next releases of Microsoft Teams. 

User activity logs must be available along with more task management capabilities. 

Microsoft Teams is able to translate slides into multiple languages. It also is able to transcribe audio from multiple languages. It would be beneficial if it could also take the transcription in one language and translate it into another. It may not be great since the source is audio. However, it would be helpful in a situation when professional translation services are not available.

We encountered occasional outages, which occurred a couple of times last year while using the product. These disruptions, affecting various Microsoft products including Word, Excel, PowerPoint, SharePoint, Outlook, and Teams, might have been attributed to server issues on Microsoft's end.

There could be a feature allowing users to respond to specific messages or comments within a group chat. They could support GIFs and emojis similar to the features available in Slack. Currently, Teams has limitations in its built-in applications has some limitations. There could be an option to gather and customize the emojis and GIFs from the internet.

The tool is perfect for the present. I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations. For some small customers, with the features of Microsoft Teams, I am not sure about how to update it. I want feedback about some features from the customers of Microsoft Teams. Improvement-wise, there needs to be a better way to search for a customer such that it gives an indication while being integrated into some other platform, like LinkedIn.

If you talk about the tool's disadvantages, it consists of losing connection. It's also a problem that it only stores information for up to 40 days. The aforementioned areas can be considered for improvement.

There are two topics I'd like to address regarding Microsoft Teams software. First, it is programmed in Electron, which, in my opinion, makes it sluggish. Improving the performance and reducing high CPU utilization would be a great enhancement. 

Secondly, in terms of functionality, I would like to see support for multi-user or multiple windows for the File structure. Currently, this can only be done through the browser, and you need to switch accounts to access different windows. Additionally, better support for working with multiple tenants is an ongoing issue.

Microsoft Teams could improve the integration with Outlook because most of us are not using the last version of Outlook and it causes some issues.

In the next release of Microsoft Teams, they should make the mobile application easier to manage. Additionally, they should add more features.

I have to do multiple tricks before I can find out the history of a given file. Sometimes, extracting the older version of a file takes a few minutes. These are the two things that I was a little bit uncomfortable with, and it took some time for me to do them.

They should allow switching between windows in a Teams meeting.

Microsoft Teams could work faster if set up on other devices like cell phones.

One area where the product could be improved is its operational memory utilization. Currently, Microsoft Teams consumes a significant amount of memory when in use, which can pose challenges for users with limited memory resources on their computers.

The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice.

The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools. In short, I would like to see AI integrations.

Microsoft Teams' application should be very lightweight. If you host a meeting on Microsoft Teams and check your system resources, you will find that the solution consumes approximately 600 to 700 MB of RAM. On the other hand, Zoom hardly uses 50 to 60 MB of RAM. The agent utilization of the resources with Microsoft Teams on the system is very high compared to other platforms giving the same feature.

Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow. Initially, Microsoft Teams was much faster when I worked on it as a user. However, with time, it became so slow that I couldn't use it much and decided to use it on the web. The web version of Microsoft Teams is much faster than the application, and that's the thing. There are multiple forums like SharePoint where you can integrate and store many applications, but storing on Microsoft Teams is making it very, very, very slow.

If the Ms Teams process is closed, the next time a user attempts to open Teams, it takes a while to load. I'm not 100% certain whether system resources have anything to do with this, but in my experience, when the Ms Teams process is already running, Ms Teams loads quicker. On the other hand, Zoom (and even Google Meet) tend to have a faster loading time.

The solution could be lighter in terms of storage performance. At present, it is heavier for the machine.

The product should improve its security.

I think the ability to use a whiteboard in the solution is not very simple. You need to have it separately. Also, sharing is something in the solution that becomes quite complicated sometimes.

It would be better if Microsoft Teams can link us to the internet on the screen sharing mode during the meeting. 

There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams.

The product should improve its pricing. 

Microsoft Teams withdrew the Wiki function, which was quite a good and useful feature. The solution has withdrawn the Wiki function in favor of SharePoint.

The room for improvement needed in Microsoft Teams depends on what you are looking for and your uses of the product.

Honestly, I would like not to see any improvements because all these improvements normally I don't use. It takes me only time to adapt to the new improvements in the product, and they don't add too much value for me. I would prefer Microsoft Teams to reduce their frequent updates.

In future releases, short voice messages would be useful. Sometimes, when people are in other meetings, it would be great to leave a voice message if they're not reachable.

The remote control needs some improvement. I feel Zoom is much better than Teams, especially in remote controlling.

There can be more customization and also the task management tools needs better tools for integration.

One time the product was basically freezing. I couldn't send a message to my colleague for some reason. I had to restart the PC or restart my phone for some reason. I don't know why it was buggy. Maybe it was overloaded or something.

The desktop and mobile apps are quite different. They should work to make both virtually the same.

There's a feature that can send a notification to the Team's channel, but I think there's no way to have it escalated.

In the case of integrating the solution with other applications, we need technical support for configuration. To make the process easier, they should add an integration API. It will help us save additional costs.

I would like to see more customization options in the product such as more integration with other tools. 

What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly. For calendar management, I prefer to use Outlook, for example, I send a calendar or update a meeting through Outlook rather than Microsoft Teams.

An additional feature I'd like to see in the next release of Microsoft Teams is the ability to monitor my working activity, particularly to understand how many hours I spend every day on each task or work I do, for example: on PowerPoint or Excel. I would like a personal dashboard that I can consult to understand where I spent my time during my work journey.

If you're using this product in a big corporation with a lot of data to manage, finding something specific can become very complex and the solution can become a little bit quirky. If I'm searching for a file in Teams, I might not find the relevant information right away. I think the search feature could be improved in that regard although any platform might have issues when dealing with masses of data. It's a management challenge when you're dealing with that amount of data. 

I'd like to see better ways of managing data, perhaps create a life cycle, possibilities for deletion or archiving. So, at this point we don't have, there is a way to do that, but it's it's really complex to do. There's a way to do it now but it's very complex. 

The product doesn’t indicate what kind of audio device is connected during the meetings. I do not know whether the participant in the meeting is on a headset or the speaker. The way we test the audio devices must be improved. The test call we make is too complex and takes long. The tool must just provide an option to play a sound and test whether the output is coming from the speakers or headsets.

The interface must be more user-friendly.

I would like to get more frequent updates, and the solution’s stability could be improved.

Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning. The solution could do something better. The solution can explore the world of AI and ML and utilize the virtual environment even better.

The product needs to improve its security. 

The solution is very expensive and I won't be able to afford it personally. 

The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline. 

The room feature could be better. I like the visibility we get when we use Zoom, for example. I'd like the rooms to be set up more like that. I'd like more room management features. 

I'd like Microsoft to start adding more AI functionality into Teams.

The main issue is that the link goes down when there are internet issues. 

There are a lot of frequent updates, which is a shortcoming of the tool. For improvement, there should be a lesser amount of frequent updates in Microsoft Teams.

There could be performance spikes and better reliability. We saw a lot of stability issues.

Microsoft Teams rooms and their updates are highly unreliable. They don't release enough notes about it. They're very buggy, which we find highly frustrating.

The product's support can be better. 

The solution's recording could be improved because it is not as good as other products. Some more advanced switches can be introduced in the solution to make the recording more usable or editable.

Microsoft should make available some option with the product to cut a part of a meeting video at a specific time instead of using the entire video. An option should be made available to trim the video and convert it into a different kind of extension like MP4 OR MP3, which we can use in the website recording or keep for future reference.

The product should provide a to-do list feature.

The solution's user interface could be improved because it initially looked complex.

The solution's stability could be better.

The solution's security features could be improved.

Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time.

To Do tasks’ ease of use should be improved. It should be simplified. The product should also enable users to mention people on tasks.

The solution’s stability could be improved.

Microsoft Teams should provide integration with Microsoft Office 365 tools.

The solution’s initial setup is complex and could be improved.

There are some issues with stability. The stability could be improved. 

Moreover, the pricing could be made more affordable for users with different licenses.

What would really help is extending the time that you're active on the mobile device because I can't find a way in Teams to restart the app automatically. For instance, in Teams, we use it as an organization for instant messaging and for text messaging. The problem is if I restart my mobile device, I have to remember to restart Teams in order to get the text messages on my device. It's not automatic.

The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop.

They should consider adding the feature to allow new users, without it being an additional fee.

When comparing features with other vendors, the only thing is that the bridge is not included unless you need it. For users that use the computer or apps, there is no need for a bridge.

The security needs improvement, as well as the ability to back up private chats. They have indicated that it is under development. They need to ensure that the private meetings are not visible to others because of the privacy law.

The solution should include features like scripting, meeting summarization, and automated notes.

The solution should include a very simple way of capturing transcription without necessarily taking a full recording or any AI product that allows you to note what is going on in the meeting automatically. This would help you have personal notes about the meeting summary that would help you prepare minutes and actions to share with the participants.

Microsoft Teams could log in faster.

The solution consumes a high amount of system memory. It could be improved.

The solution needs to be more stable. I have found Zoom to be more stable than Teams. 

Microsoft Teams has a limitation on the number of people, which could be increased. The voice quality sometimes is not good, but it could be because of internet issues.

Since large organizations use Teams, it requires a stable bandwidth and hardware performance when we start the application. Moreover, it needs a stable bandwidth when we open the application on the phone, as we cannot communicate with Avaya properly. Sometimes Avaya is required for Teams to work well on phones.

Microsoft Teams requires web-friendly sign-up for calls.

It's a really good application, a good program. However, maybe the whole UI could change a bit in the future. After a while, it gets to be too much of the same in the eye of the customer. Maybe they need a column, or maybe a background, or something like that to mix things up.

They need to improve the scalability of Teams.

While we are still familiarizing ourselves with the features, although I would say that there could be some improvements with some additional stability. For some who connect, and do not have a good connection from home or the internet is not as good, it needs a bit more stability. 

On rare occasions, it freezes and some people will lose sound or they could lose video. It needs better handling. 

It needs to be more robust in terms of stability. 

It's still a fairly new product, so they may still improve this a little.

At times, we encounter difficulties with remote access through Teams, which requires improvement. Access to the target server may not always function correctly when accessed remotely.

We work directly with Microsoft to provide feedback on the product and what we would like to see as improvements. I discover a new feature every day, so they're really working to develop it very quickly. 

I would like also to have a feature where we create a worldwide group to act as a social media hub. The difference between that and groups is that it would be separate from all the other groups. I don't want it included in my Teams because I will use it in a different way. I can see the activity of other teams or individuals who are not on my teams. Because I'm using the product extensively and have many teams, I think it is an important addition to be able to organize groups in different ways — and I have put in that request with IS. 

While presenting or sharing the screen, we cannot copy and paste the content. They should include this feature for the solution similar to Webex and Zoom. Also, there could be AI features as well.

SharePoint was more robust and customizable earlier. 

Because it's cloud-based, sometimes Microsoft Teams will have outages. The solution's customer support should be faster and more responsive.

Teams doesn't always sync to show as Do Not Disturb during Outlook meetings. In the next release, it would be useful to see other users' availability.

There are a couple of faulty areas that need improvement. The interface could be a little bit more user-friendly. 

When you click on files, pictures, or PDFs when someone sends them to you on Teams, they don't always appear on the system; you have to go back and click again. To be able to see pictures and documents for the first time is something that needs to be improved.

One thing I would like to be able to do is ping more conversations than I currently can. We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good.

The solution's stability can be better. 

The only issue is that inside the Outlook link, you sometimes do work. So it has to be opened outside Windows.

Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that. 

The solution’s pricing could be improved.

As an app installed, Microsoft Teams is resource-consuming. When using it from their browser-based application, I experienced login problems.

For future releases, I would like to see Microsoft Teams make a lighter application and drop some features.

Microsoft Teams has all the features it needs, however, I noticed on some laptops that the features are not available. For example, if you want to change your virtual background, not all laptops have the hardware configured to link with that feature. The solution should make all features available irrespective of hardware configuration.

One area that could be improved is the authentication process, especially related to Windows sign-on authentication. Apart from that, Teams is great in terms of documentation.  

So, the authentication process needs to be better.

We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers. 

The solution's feature for scheduling meetings could be faster for Android phones. It should work okay like its desktop version.

We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features. 

I don't like it very much, but I have to use it because it's the standard in the organization for communication. It could be improved if it was easier to use and the interface was revamped. 

Because many companies use a variety of tools, the main feature could be to integrate the ability to participate in any meeting regardless of the platform they are using. For example, if you are invited to a Google Meet session, you should be able to join it without the need of having installed the specific client to attend that meeting.

It would be the best opportunity to create an abstract of which online collaboration tools are being used to avoid installing Zoom, Teams, or WebEx. It's currently the best time to try something new; I know it's technically difficult or perhaps impossible, but that should be a good starting point. Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial.

Microsoft Teams is quite demanding on bandwidth, which has been a problem during the COVID situation because we don't get enterprise-class bandwidth at home. Currently, we use broadband, and even the little variations that happen can throw you out of a meeting. It seems that you get disconnected really fast.

It takes a long time to load, which is something that could be improved.

Having a dial-in feature would be helpful because it would allow more people to be included in meetings.

If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool. I'm not a developer, but if Teams could be integrated with VS or Eclipse to easily share information in a chat panel, such as a task you are working on, roadblocks you may have run into, or if you need approval for something. 

This is not critical. It would be a nice feature to be able to have your own background, use a collage (if desired) when doing video calls, or use an animated emoji in place of your video during live chats (as a way to add more personal flavor to your personality).  

The product needs to improve its stability. 

The solution needs to improve the APIs. 

The interface of the solution could use improvement. Right now, the gold standard in terms of team conferencing user interfaces seems to be Zoom. Microsoft Teams should see if they could make their interface and usability as simple as that.

It's not as easy to augment your meetings as it is with competitors. For example, in Zoom, if I want to add attendees, I just grab the meeting link and post it to them. With Teams, how to do this is not as clear.

The solution needs to have subtitles. 

The tool needs to improve its stability. There are issues when too many people use it at the same time. 

The product is not fully integrated in Brazil. 

Microsoft Teams should include better integration of the multi-viewer webinar-type system.

The user interface needs to be improved. After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files. Sometimes, when I'm on a call and somebody asks if I can share a file or a link, I find it clunky to get to where those pieces are. Overall, navigation is a little sticky.

The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time.

The solution needs to be integrated with Microsoft Planner. I have also faced issues with stability in the first month. 

The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click. 

It's also problematic to get people outside the organization into the chat or groups. I can define my own team irrespective of the organizational structure. Still, if I need to work with external partners or colleagues at my company and want them on one team, it's relatively complicated to add external people to the team.

Whiteboard should be standard rather than an app.

It is challenging to sign up for a new device for the solution. It could be better.

I would like to receive fewer updates from Microsoft Teams.

The solution should improve its user interface and recording features. 

The solution's login process could be more straightforward. It takes four to five minutes to load. They need to improve their login speed. Also, its UI needs to be easy and accessible. In addition, the name and picture display options once we log into the meeting should be more flexible.

Microsoft Teams could improve because it is heavy on bandwidth. We have some access points and when we have 30 or 40 users on it with Microsoft Teams calls can drop. WebEx does not use as much bandwidth.

When someone joins a meeting we are not able to kick them out.

I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities. It would be helpful for it to be more visible and what the benefits of it are. Documentation on its capabilities and guidelines on its use would also be helpful.

This solution would be improved with more functionality built into the interface. If you compare Teams to Lync, Lync is just a little box in the corner and it pops up and alerts you if someone is trying to contact you. With teams, you have to physically go in and look to see what is going on. The interface could be improved so that we don't have to manually check for things such as who is online.

I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams.

The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile.

It would be nice if more education features were added in future releases.

The application's user interface on Google has shortcomings that need to be improved.

The solution's screen-sharing feature could be better compared to Webex and Zoom. There could be more accessibility control for screens shared by other representatives in a work meeting.

I'm not sure if there are any improvements in terms of features that the solution needs right now. It works quite well for us.

The solution should fix the ease of use directly outside of the office environment. Right now, unless I'm at my office desktop, it's hard to access it.

The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience.

When we share the screen, we can't actually take control of the user's screen. When I'm trying to do some activity for another person or want to change something for them, it's not possible. In a technical way, I would like to take control of a system where I'm seeing the screen and I want to do some changes, while we are discussing things during meetings.

The Teams functions can be improved and some other package should be introduced. 

The solution's user interface needs to be friendlier. It is challenging to navigate the setting when I want to stop the screen-sharing feature.

I think it would be helpful if the whiteboard tool was embedded in the solution rather than having to deploy or download a tool for this. I also don't like it that the toolbar sticks to the screen during meetings. There should be an option to remove or at lease minimize it as it obstructs the view. 

There's one thing that I was disappointed in when I was trying to invite my whole team to a meeting. I had to type the team members versus being able to set up a team's group of names as you can do with Outlook. It would be nice if you could take the ones that dial in with their phone numbers and it had some type of translation. The idea is to get the name of the person dialing in. I don't know if they can get tricky and pick up a name that's associated with that number or prompt the user as they do on Skype.

In the next release, I would like to have the interface modernized and brought more up to date.

I'm really waiting for the release of Lists to be included. Lists is a new feature that will probably come into Teams in August. It will be a way of using some sort of database to enter interlinked lists.

I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look. 

If you open a document in Teams, it opens online first. If you have, for instance, an entire image on the front page, that image is descaled to the right and to the bottom. So you have a lot of white space on the page, while in reality, it's pretty nicely aligned. You basically have a borderless page. That's one of the main things that they can improve on. If they had a workaround where you can open it in the desktop apps first, it would be better. 

The solution needs to adjust the number of protected channels within a team.

The solution should maybe include breakout rooms within a team meeting. For example, let's say you are with 10 people, within one meeting space. You can have three accounts in separate smaller "meeting rooms" with just two or three people accessing them and still be within the same larger meeting environment. Let's say if you have a team where you have some technical members, some solution architects, a bid manager, a capture manager, an account manager, etc., you should be able to break up a meeting into multiple smaller sessions on certain topics, and yet still stay within the same meeting space. 

They should include a visual application also within Teams, so drawings that are made can attach to that space within the proposal with the ability to add Word or Excel files, as well as tasks, etc.

I would like to see some improvement in the file hierarchy and team hierarchy. Right now it's not as powerful as when using SharePoint for files. They could develop more complex hierarchies for files and teams. I think there could also be improvement at the authorization level, who can see what and things like that. It's not that easy to work with.

I think the idea of authorization could be included as an additional feature. In addition the video conferencing is not as good as Zoom, which is a more powerful solution. Zoom provides the ability to see many people on the same screen and to break out into different virtual rooms. Those are a couple of features that Teams could implement. 

There is nothing that annoys me at the moment but perhaps the layout can be improved. In my experience working with Microsoft tools, they continuously work on usability. There are a few minor issues when scheduling meetings, and that is that some of the descriptions are really long. And there seems to be very little control over what a user could control in terms of the texts that appear. An invitation, for example, can look very complicated. So I would say that Microsoft Team invitations from the calendar within the solution could be improved.

One of the issues we have is that sometimes when you're trying to share your screen the solution crashes. The problem occurs quite frequently and it's an issue across multiple users. It's been reported to technical support but there seems to be some bug there. That should really be improved. I haven't experienced any other difficulties. 

I'd like to have the ability to increase the number of participants in a meeting as an additional feature. For now, you can only see a maximum of nine people in a single screen. I believe that Zoom enables the ability to see 20 plus people during video conferencing. I'd also like to see a screen sharing option which would include sharing of videos. 

Web conferencing needs improvements.

The biggest issue is web content.

We would like to have a caller's telephone number easily available to the team members.

The solution’s stability could be improved.

The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory.

Microsoft Teams does not have any features that Zoom, Skype, or Webex don't already have.

We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement.

The solution could be better integrated with SharePoint and have better workflows especially for writing drafts for review and release. 

There's definitely room for improvement. 

With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use.

In order to avoid others using it, it needs a password of its own. I don't know how to do that. Maybe Microsoft can make it so that there is a provision for multi-users on a particular system.

I've heard that hackers are beginning to jump on meetings like they were on Zoom previously. This needs to be addressed immediately.

I would like to be able to see a larger number of participants in the gallery view, that would improve the product. I think the ability to integrate with other team's scheduling, for example, with people outside the organization would be a good feature. For example, most of our business partners work for Dell and EMC and they also use Teams. It would be great if we could pop on a video conference with them where screens were shared and we could at least see information on each other's calendars or some sort of external scheduling feature.

The solution could use better calling functionality.

The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well.

I think the solution would be improved by giving people the ability to call into meetings. I don't think we have that ability yet.

One of the places where this product can improve is in file sharing. Using the Planner, it should be easier to link to external files. As the product is set up now, you are obliged to use links to files that will be stored in SharePoint. You cannot integrate files in a node. One of the reasons why we prefer using Trello at this point is because you can add links to the files on each card (project) as you want. It is more open and less limited.

The possibility to attach any kind of content to any card created in Planner is the reason why we didn't stop using Trello completely. With Teams, the constraint regarding the files means we have to separately log on SharePoint and to upload files on to OneDrive to share them. The added complexity means we are losing time over something that should be easier. If this feature could be enhanced so file attachment is easy, I think I would prefer to use Teams instead of Trello.

One functionality that could add value to the product would be better logging of histories. For example, when you've got a conference call and you're using Teams, it would be useful to have a record of the participants in the call. If you have a conference call where there are five participants, the product should be able to record this information as a history of the project without having to ask separately for introductions. Currently, the product is not able to track this information and it doesn't seem that Teams offers the possibility to track the history of the calls that have been completed. 

Another feature that would be useful is the ability to create a VCF (Virtual Contact File) directly from an appointment, through the calendar, or through a phone call. It could be great if you just could right-click on the name of the contact and create a VCF file. Later, you will be able to import the contact into Outlook, for example. It could be a very useful time-saver. 

When it comes to downloading several documents or sharing documents that are above 450 KB, it takes time. It's a bit slow, especially if you are downloading photos.

There could be more documentation when it comes to the setup when you have other software. It's an annex, it's additional support, not something that the software provides when it's not something that comes with other products that can be connected to it.

I think they can improve all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business.

I think it would be better if we had some improved planning on Teams.

This solution is not as popular for companies to use as other solutions making it a disadvantage.

The user interface is non-intuitive and should be improved.

We have had some problems uploading documents because of the GDPR status. So we must disable it to upload documents in Teams easily from users. If Microsoft Teams could do that, it would be great. There's a third part solution for this, but it can be too expensive for customers. So I would like to see an admin center added to this solution, so that I can block to upload the document for some users or for some groups. 

The user interface could be improved, it's a bit tedious that you cannot move around within the solution without closing what you are in the middle of.