MicroStrategy Other Advice

Analyst22c07
Analyst 2 with 5,001-10,000 employees
Being in the position that I'm in, I see the benefit of having the disparate locations. I love web. Web is great for the business user. I love Developer. Developer is great for me. I do not want my business users touching Developer. I don't even want them to know it exists. Honestly, MicroStrategy came and did a demo for our clients, and part of the reason they didn't get the contract is because they showed Developer. The business users got so confused that it just was not good. But for someone like me, highly technical, there's just so much more functionality. I like that they're trying to incorporate Developer into Workstation and Desktop into Workstation, so you get the all-in-one encompassing, highly technical Developer Workstation where you can do the VI, you can do the Dossier. But then you have your business users' side. Then I think there's another component: You've got all of your administrative apps in the back-end like Enterprise Manager, System Manager, Command Manager, Object Manager, and they're disparate. I was talking to them a little bit yesterday about trying to bring all of this together under one platform. They've done a touch of that with System Manager, but not to the point that it's easily replicable to just run Command Manager out of System Manager. The only reason to use System Manager is if you have a large workflow. Otherwise, it will be quicker to go to Command Manager. Now, if they could kind of bundle that all under one umbrella, I think it would be possible. I think it would be huge from an administrative standpoint, giving your developers, giving the DBAs that level of access in one location that would really bring it to the next level. Then if you want to take it even a step further, you can start to think of incorporating Workstation, but that might be a little bit too much in one application, so we'll let them bite off what they can chew for now. In terms of mobile, I plan on pitching and pushing mobile pretty hard. We have an initiative coming in 2018. We're going to replace all of our trade laptops. We don't use mobile devices today, but we will then replace those laptops in two years. That means that we need to get into the mobile space within a year, we need to validate that everything works, and then, quite frankly, we're probably going to have to redesign many of the applications that we have around that mobile platform. We use Salesforce for some of our trade applications which then import to MicroStrategy to pull in some information. With the new Transaction Services, where documents are now, and where VIs and Dossiers are heading, we could get to a point where we're no longer using that Salesforce application, and we're running a full-fledged customized application out of MicroStrategy. So, I would like to get to that. That will be a large-scale push on my company, but the mobile platform: absolutely. I will be pushing very hard for that. One of the beautiful things about getting into the cloud space is, it's already there. It's just a matter of us getting it tested, messing around with it, getting the credentials squared away. We've been through conversations of how to get security for people who don't have Active Directory on an iOS device. That's where we are in our talks right now, but mobile is definitely a big, big thing in our sights. What I appreciate in a vendor is integrity. It's a fault and it's a benefit. Our team at MicroStrategy is honest. When they can't do something, they will very easily, flat out, come out and say, "I don't think I can do that. I will put this amount of effort into trying to figure out how we could do it. I'll put out a tech note, see what kind of pickup I get back." That's one of the incredible things, because you're not having someone who's saying, "Well, I can do this. I can do that. I can do this," and then you're thinking, "Well, he said he could do it," so now I could do it. Let me go out and spend X amount of hours to go and do something where he's going to pull in a third-party, spend $60,000, and complete something. I think that it has been great for us to be able to level-set our expectations as to what we can and cannot accomplish, what's realistic, what is pushing us to the next level. When they spot something, they'll say, "That's wrong." They'll laugh at us and literally say, "What are you doing?" and I love that. I think our client team is fantastic. They're unbelievably knowledgeable. Integrity, intelligence, and honestly. Those are my criteria right there. Overall I rate MicroStrategy a nine out of 10 because of a lot those things I mentioned before. We have issues where we don't really know what's going on. I think it goes back to that "B" rating I gave earlier. There are a few pieces that we're trying to get a handle on that we just can't. I think there are a few enhancements that they could do to make their system better. A "B" rating - I am very judgmental, I do not take things lightly. Then also, they need to work on their license structure. They are not competitive against somebody like SAP BusinessObjects. We had a quote that was almost a third the price, coming from SAP BusinessObjects, and it's not a better platform. It's not cheaper. They do concurrent user licensing, while MicroStrategy does named user licensing, and that was literally the only difference. But it made a $500,000 difference. They've got to do something to make themselves more competitive. Maybe it's assessing your business users and what you really expect them to use, and maybe giving a reduced price on that. But they are already giving us a 60% discount and they were still a million or so above, over a three-year time period. That doesn't account for synergies as we get from on-site resources that are already available, and things of that nature, but I thought that that was a big, big deficit for them. Regarding advice to a colleague who is looking to implement this type of solution, first, if you can get support online or at least aware that you're doing an installation so that they can be ready for some questions, that is absolutely huge. I know most people only get support for "nine to five," but that, for us, has been absolutely vital. Also, planning and testing. It's really all you can do. It's just a typical installation. I don't think there's anything out of the ordinary. There are no caveats about MicroStrategy that are different than anybody else. It's relatively straightforward. You've installed a disk before. You plug it in, you pick what you want out of the drop-down box and then you go, boom. But then, when you start to get to the security setup and things like that, you need to be thorough. You need to plan properly, and you think of your use case down to the end user. I think that one of the most important things that we may have overlooked is getting to: What are you going to do in your two, what are you going to do in your three, where are we going with this? Not, "What do we have now." You've really got to think about, are we structuring this in such a way that in two years, we're going to be so disoriented that we don't know where anything is in the system. I think that ensuring that you have a vision for what your three-year or five-year plan is, I think that's huge. Again, coming from a project management background I would say plan, plan, plan, plan, and then plan again. That's the best thing that you can do, because implementation is not that long. It's not that hard. As long as you've gone through the settings, you know what you want, it's not going to be a 20 or 30-hour process where you're setting up. You'll install, it'll take 15 minutes, you come in, you set your settings, 30 minutes, and then, boom, you restart the server and you're done. It's just planning. Making sure you know exactly what you're going to do when you do it. View full review »
Brad Walker
BI Analyst at a healthcare company with 1,001-5,000 employees
Do not walk away without taking the time to get to know the product or the people intimately. If you are trying to do analytics, it is a fantastic product, a top-tier product. We have dealt with a number of other products. I worked with folks who have dealt with Tableau and others. Especially with what they are doing with Dossier and all the things that are coming out, MicroStrategy has really started to lead the way with analytics in the future. I would court MicroStrategy and spend some time with them. Get to see what the tool does and what can it do for you. Do some proofs of concept. Most important criteria when selecting a vendor: We try to court them as much as possible. We want them to come and see how we do things in Louisiana. We are very much a down to earth folk. I will say that. People mention the Cajuns. We are kind of rambunctious, too. We got to get to know the person that is selling the product before we even get to know the product, then we look at the product, and say, "What does it do? What can it do for us?" We do a lot of proofs of concept. We are doing telemetry in our trucks, ambulances, and vans, possibly. What we found is the MicroStrategy reps travel a great distance to see us, and we appreciate that. We need to see them face-to-face. If there is a quote, it is amazing what you find face-to-face. That is huge for us. We have to have that. MicroStrategy is just readily available for us. View full review »
MobileCo5460
Mobile Consultant at a tech vendor
We are embedding multimedia content in our apps. Last week, I did a for-fun dashboard. It was all about Star Wars and Return of the Last Jedi. I had some active video in there that I started streaming from Vimeo. You can do that, you can embed streaming video from websites, or you can host the video files on your internal media servers. The video is clear, absolutely. We are also distributing personalized alerts using native mobile push ads, for IOS and Android. It's pretty easy on MicroStrategy. There is a bit of configuration involved, so you definitely need to have a technical administrator help you get it set up, and your Apple developer to get all the certificates. There are a lot of moving parts, but once you get it set up, the alerts are great. You have to manage them, because you don't want an alert, the same alert, coming to the same person every 10 seconds because they will get annoyed and they will stop using your app. So, there's a fine line between too much information and too little. We have configured our mobile apps to work offline to a certain extent, but most of ours do not work offline because there are some limitations involved with the offline modes, the performance issues, and sometimes performance is more important. There are tradeoffs. In some cases, we need offline data sets, but most of our clients use WiFi in the stores where they can launch their mobile app, and they're always connected. So they don't need offline. It depends on the use case. In our case, it doesn't really apply. What I appreciate most in a vendor would be transparency, that they're being upfront with me. I would like to be able to purchase a piece of software that I know is going to cost me a lot of money, but I want them to be giving me their best price and not trying to give me a higher price and then I have to haggle with them to get a lower price. It would be nice if there was a sticker price that says, "This software costs this amount of money." But I think that's just indicative of all software vendors. A lot of people are in it to make money, commissions, so it's just the nature of the business. But I would like to see more transparency, more equality, on pricing. Some people get better deals than others, I think. From my perspective as a mobile-focused, dashboard kind of guy, looking at how the business intelligence solution looks, I would rate it, capability-wise, an eight out of 10. It is dragging behind other tools on the self-service visualizations, like Tableau. I would rate Tableau as a 10. For the same visualizations, I would say MicroStrategy is an eight, maybe nine. They're still behind on the self-service visualizations, but on mobile visualizations I would give them a nine or even a ten. It depends on what part of the tool you use. Some parts are older and haven't had any "love" in the past, and some areas, like Dossiers, are getting all the love right now and they look modern. From my point of view, I would rate them pretty high, overall. Think about how many people and how much money it's going to cost to implement a solution. It's not just buying the software, which is pricey. You have to think about all the servers - you need multiple servers. You need a lot of people, you need an administrator, an architect, you need developers, mobile developers. I was talking to one guy, he has a team of 40 people, and this is just building reports. So that's a hidden cost there, if you want to crank out a lot of work, you're going to have to have a lot of people. It's not just for a small company. It's just too much. View full review »
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Technicad836
Technical Project Manager at a tech services company with 501-1,000 employees
Explore the Self-Service tool functions to rely on cubes. I will also recommend to teach your users to become comfortable with the tool. Since we started doing this in 2017, rather than having our data team build everything, such as all the reports, we have started pushing it more towards the users. The response has been phenomenal. Create Self-Service tools and "force" your users to use them. We do not use it to embed analytics into the applications. Most of the people use the web access. We are working on actually building out more enhancements to our whole data warehouse. Right now, our data warehouse is sort of static; negative load and that is it. It is not as real-time as we would like. We are working on building that out first to create more real-time, at which point we will work on some potential integrations with other applications, but I don't think we are there yet. We have not used any of the APIs, but that is what we have just started to explore. A lot of the stuff that we have done, unfortunately, has been a lot of manual stuff. At least on our end, we have ETL intensive processes. We have data sense, which we write ourselves then have to send them. We have to create some job framework and all this really time consuming stuff. So, one thing we actually did start talking about recently is how to get more API-focused work done. That is going to be our goal for this year. Most important criteria when selecting a vendor: responsiveness. That is probably one of the big ones. We are a relatively small company. Our parent company is huge, but we operate autonomously from them, so we are small compared to them. Being able to reach out and still have access to people that will help us, even though we are small, is really a big thing for us. View full review »
SeniorFu121e
Senior Functional Front End at a non-tech company with 10,001+ employees
We are not yet distributing personalized alerts using native mobile push for iOS or Android. We want to do that for sure, but it's currently a "nice to have" and it takes some additional implementations on the server. You have to set up some certificates and then make the communication secure. That's some work that we still have to do. As for choosing a vendor, we had our requirements. They were: * the app would be able to perform in offline mode as well because our audience, they're traveling a lot and then what if there's no Wifi? They can't get to their data; that was a strong requirement * the speed * the iOS look and feel. From what I've seen today, here at MicroStrategy World 2018, from the presentation team, I found it very impressive. I also think that it's good that MicroStrategy keeps up with the pace and they also look at what the competitors are doing, and I think that they should really be continuing to do that because we need the "wow." To someone who is looking at this type of solution my advice would be to start using it now. I think it will save a lot of time if you compare it with other solutions because I want to be able to create a data set that can receive data from multiple cubes, have it in one data set, and then bring it to the document, because then I can reuse it for other documents. Now, I have to do it in a document and then it's less reusable, because if I want to share that functionality, I have to copy the document, strip a lot of things, and then work on that basic element that I've built in that document., and they've improved so many things on the front end. If you compare it with other tools, which may or may not have an analytical engine, which MicroStrategy does have, with all of the other functions, there's so much. They've built in so many functions. It's such a vast solution. For me, it's the obvious choice. Maybe not for everyone. If you have a big company and you want to do all kinds of analytics, it's an open platform. That's also important. You can create your own data connectors. There's everything you can do with APIs. It's not closed like, perhaps, an SAP system might be. View full review »
BIAnalys3072
BI Analyst Manager at a insurance company with 10,001+ employees
Regarding MicroStrategy Mobile, we have some PoCs which will kickstart in few weeks. Important criteria when selecting a vendor include * technical support * reliability * transparency. I would give the solution a seven out of 10 for now. I need to play with Dossier and other key capabilities, because initially I did a PoC in 2016-17. It went well when compared to the other products, but it was not sufficient for our requirements. But I went to a few sessions here at MicroStrategy World 2018, yesterday and today and it looks pretty cool. It seems they have improved a lot in the last two years. So I need to play with it more, to see what the footprint in geospatial is like. Start small and know your goals. Don't try to solve the world. That is what everyone seems to say. Last year I went to a Big Data conference because we have some Teradata relational databases. Most of the companies, because Teradata is expensive, they want to move to Big Data. And that's what they said too: "Hey, don't try to solve the world, start small. Know what you want to achieve and put together a great team, a great project manager, who can provide realistic information at the right time, rather than at the end of the project." Those are the key things: the right people, first; the right scope, and start small. View full review »
SeniorMa303e
Senior Management- Project at a tech services company with 10,001+ employees
Definitely research the key business use cases. Make sure you have your key technical person trained on MicroStrategy and on how to implement the solution. One of the important things for people to keep in mind is the Henry Ford slogan, "If I had asked people what they wanted, they would have said faster horses." However, the horse might not be the right solution in this case. Just keep that in mind. I think MicroStrategy has everything else I need. Most important criteria when selecting a vendor: Customer support is a very key area for us. When we help someone through the journey, we want to make sure of the following: * The vendor's equally committed. * Has the resources. * Ready to support us. * The tool's key features and capabilities are aligned with the digital transformation team, which we see around us. View full review »
Director263b
Director Analytics And Data Management at a engineering company with 10,001+ employees
I prefer having analytics capabilities in many points, rather just in a single platform like MicroStrategy. I would hate to say that we have just this one "basket." I think there are many different use cases, and I think you have to address the many different use cases that the business brings to you. I think MicroStrategy is very complementary to what we need from an enterprise standpoint, but I believe that you also want to be armed with other tools that may fit other use cases. We don't plan on investing in the MicroStrategy Mobile at this time. I think when a tangible use case becomes relevant for our business, we probably would consider it, but not at this point. When selecting a vendor I would say our most important criteria are * experience * having a tangible real use case that can articulate into my industry * credibility in the market place * having a bench of talented resources. I rate it a seven out of 10 because I don't think there's any silver bullet BI solution out there. The reason I would not rate it a 10 is, I think it's great for certain things but maybe not great for other things. I wouldn't put my eggs in one basket and say MicroStrategy is the savior for world hunger, because it's not. In terms of advice to a colleague looking into a similar solution, I would say clearly understand your use case and make sure you understand the culture of the organization before you dive into this tool, or any other tool. You have to understand, what is the use case? What is the business problem, what are you going to solve? What are the underlying support teams and resources that you need to actually manage, maintain, and support this particular solution? Because Excel, in some instances may be okay. In other situations it may not be okay. I would beg to say that there are probably a lot of organizations out there that are still running 80% of what they do on Excel, and basic reporting is fine. Some of these things that we talk about like predictive models, that's great stuff. But I'd say 70% of organizations need basic reporting. So focus on the basics. If you focus on the basics, then that should drive your decision. View full review »
Hayward Wilson
Senior Applications Developer at a comms service provider with 10,001+ employees
MicroStrategy is probably overkill for what you are going to use it for. Just like when we were in school at tech studying electrical engineering. We studied all calculus, then finally, you get up into the upper echelons of electrical engineering at a bachelor's level and it is all algebra. You did not use your calculus. That is what this product is. Most important criteria when selecting a vendor: * Functional capabilities * Tech support. View full review »
Directordda5
Director Of Healthcare Economics at a healthcare company with 1,001-5,000 employees
Make sure you have the right people and the right training going into the development aspect of it. Really understand the tool, its capabilities, and features before you start doing large scale development. I like the capabilities MicroStrategy offers. I do not know if it would be the only solution, but it has a lot of capabilities that we are still learning to understand better. We are probably looking at investing in mobile analytics at some point in the future. Most important criteria when selecting a vendor: Attention to the customer's needs and having support here when we need it. View full review »
ProductM5c44
Product Manager at a tech services company with 5,001-10,000 employees
We prefer having the analytic capabilities in one platform, like MicroStrategy, as opposed to having them in many points. As it is, we deal with a lot of big data systems, tons of other vendors. It doesn't make sense to have to deal with multiple vendors and deal with different support issues. It's always better to have a single point of contact for our kind of use case. Regarding investing in the mobile platform, out of the 800,000 odd users that we have on MicroStrategy, about 25 are already mobile. We've limited it to our CxO audience so far, but we will evaluate whether there is a use case for extending it to the larger organization. We are still scratching the surface when it comes to our adoption. I would still rate it a 10 out of 10 for now. Once we get far and wide into the utilization of the product in the organization, that's when we'll probably realize this feature works better or that feature doesn't work better. At this stage, there are no complaints. What we appreciate most in a vendor is their being proactive in terms of understanding what the customer needs, and showcasing their product roadmap so that we are aware of what's coming up next and can be prepared for it. If a colleague were looking to implement this kind of solution, I would definitely ask them to evaluate MicroStrategy at some point in time. There's a lot of competition in terms of Power BI and Tableau. To be honest, the country where I operate in, not many people are aware of this, of MicroStrategy. Although MicroStrategy has a big presence in India, obviously Power BI or Tableau become the de facto choices. To be honest, even I hadn't heard of MicroStrategy until I started working in this organization. Maybe they should make their presence felt a little more. View full review »
Brian Fleenor
Consultant at a tech services company with 1-10 employees
I would prefer having analytic capabilities from a single platform, rather than from many-point solutions, but in reality, I don't think that's very possible. I can give you an example. MicroStrategy, was very early to do In-Memory Analytics. I think everybody else is catching up to that. It doesn't really set them apart anymore today, but it did at one time. But beyond that, with MicroStrategy you're still limited to a single server, and to really crunch through a lot of data you need to parallel, across servers. MicroStrategy doesn't currently offer that so you have to go to something like Spark. So I would love that on one platform, but in reality you can't get everything you possibly want in one platform. But MicroStrategy is smart. They have data connectors to open source applications. That may provide the functionality that you need to fill in the gaps. Most important when selecting a vendor is * the support * their stability, are they going to be here tomorrow * release schedule, a fairly stable, consistent, high-value release schedule. I give MicroStrategy a nine out of 10. It's pretty solid. It's not perfect, but it's pretty solid. I think it is probably the best solution out there right now. Do your homework. Shop around. Really understand MicroStrategy and the alternatives. Do enough research to realize where the real value is at. It's a mature product, it's a mature suite. It's more than just pretty dashboards. If you look past that, the administration, mobility, the analytics, if you look at all of it and rate each of the categories, I think you'll realize that MicroStrategy is at the top of the list. There is a steep learning curve with it, a skill set that goes with it. But they've balanced that with the new Data Discovery module that is fairly easy to use by anyone. View full review »
Brad Cutler
Enterprise Analytics Manager at a retailer with 1,001-5,000 employees
The biggest thing is to think about the people involved with the software process, not just the people installing the software or administrating the software, but the people who are going to use it. Then, you need understand how you maintain adoption throughout implementation and post-implementation. How do you keep people hungry for the data? You have to make yourself available. It is critical for whatever solution you choose, because if you do not offer adoption, ways to help train, or think about the end use cases, then you are dead in the water. Most important criteria when selecting a vendor: * Scalability * The administrative tools * Managing the reporting solutions * The user interface. Pretty much everybody needs to be pleased. View full review »
JakubHolasek
Platform Data Visualization Architect at a pharma/biotech company with 10,001+ employees
We are not using MicroStrategy's WriteBack capabilities, but it is something to be considered in the future, especially considering the fact that it is a unique feature that could be utilized. View full review »
StaffSofd748
Staff Software Engineer at a financial services firm with 10,001+ employees
I would suggest to explore MicroStrategy. It is a good tool. I have been working on it for seven years now. I would definitely recommend my friend or a colleague to use it, and implement it in their company. Most important criteria when selecting a vendor: * Security. * Stability. * Scalability. View full review »
Fidel Nkwocha
Developer at a renewables & environment company with 1,001-5,000 employees
We want to do what makes sense for our business. We are not married to one way of doing it. We will listen to our business people and we will do whatever makes sense depending on the situation. Most important criteria when selecting a vendor: We want a solution that we can implement in a short amount of time. We don't want to go back and forth in a month; we want it to work right now. Also, we want to be able to have a vendor who we can reach, and they respond when we submit a ticket. They need to respond in a short amount of time. Even though, they are busy answering requests from other people our requests are important to us. View full review »
Barry Gallegos
Strategic Services Executive at a hospitality company with 1,001-5,000 employees
Do it now. Most important criteria when selecting a vendor: They have a knowledge base and offer training and/or have events where you can network with people from the company who do stuff. With MicroStrategy, actually meeting the people that you're dealing with face-to-face. View full review »
Mostafa Alinejad
Senior BI Developer at a individual & family service with 501-1,000 employees
If you want an enterprise solution, definitely go with MicroStrategy. If you want something for a small business area, like your HR needs some reporting or your finance needs some reporting, go with a different tool. Most important criteria when selecting a vendor: Just price. First thing is price. For larger companies, maybe price is not a big issue, but for a company of our size, price is important. Being able to address all the issues or all the capabilities that we require, it is very important. The support, the training, and all these things that come with the product, that is also important. View full review »
BIAdmini0f0e
BI Administrator at a tech services company with 1,001-5,000 employees
In terms of having the analytic capabilities in a single platform, like MicroStrategy, versus a many-points solution, we are planning to use it like that. We had different reporting solutions, but we are moving everything to a single MicroStrategy BI platform. We haven't invested in the mobile platform. We want to invest, but the problem is the security. We are in the health domain, so we have PHI data. We have some challenges, so most probably this later year or at the start of 2019 we may be able to get the mobile solution. When choosing a vendor, the major thing I look for is the technical support; how reachable they are. And stability as well. I definitely recommend MicroStrategy. Install MicroStrategy and use it for reporting, the dashboards, and self-service. You can use it as a centralized BI platform. View full review »
Shajy Mathai
Analytics Technical Officer at a financial services firm with 10,001+ employees
We favor a single platform for this type of solution, versus a many-points solution like Cognos. Single point is always easier. What I appreciate most in a vendor is when they bend over backwards. MicroStrategy does that, when I approach them. I give it a seven out of 10, and the reason is, underwriters love the content. The performance isn't where I need it to be. When I get to the less than five seconds per click, it will be a 10. In terms of advice, you need to think abstractly enough so that it becomes a metadata layer that's usable for all of the things you want. View full review »
SalesPer1336
Sales Performance Manager at a government with 10,001+ employees
We are happy, so far. It has worked well for us. Most important criteria when selecting a vendor: * Ease of use * Customer acceptance (my customers are internal), if I build it and they won't use it, then it is useless. View full review »
BIDevelo3a3f
BI Developer
We will not be investing in mobile analytics. We work in healthcare, and the data is sensitive. We do not want people on the move with healthcare data. Do not give clients access to Self-Service or the entirety of everything, such as the semantic layering and creating reportings. It is a headache if you do it. Most important criteria when selecting a vendor: The ability to have multiple roles within the organization use it and being able to restrict it. For instance, there is consumer level access that business users can use, but then IT can use its tools and keep it separate but all within the same technology. View full review »
reviewer993717
Director Departamento Data Analitics at a health, wellness and fitness company with 1,001-5,000 employees
For me, it's the best tool for BI. View full review »
BITeamLe53cc
BI Team Lead at a healthcare company with 501-1,000 employees
We have not invested in the mobile platform, but we do plan on it, towards the end of the year. When selecting a vendor, I appreciate customer service. That's the best thing. No matter how difficult the tool is, as long as you have good customer service, it'll take care of itself. I would rate it an eight out of 10, because I think they're still lacking on customer service. I think historically, MicroStrategy's customer service was a lot better than it is today. I would definitely recommend MicroStrategy over anything I've worked with before. And I worked with Tableau too. If you want some pretty designs, Tableau is a good tool, but other than that, as far as analytics, it's definitely MicroStrategy. View full review »
Aurelio Gutierrez
BI Engineer at a tech services company with 1,001-5,000 employees
Give the product a try. The most important criteria when selecting a vendor: * Flexibility * Performance * Scalability. View full review »
Anil Mallavarapu
Senior Analyst at a retailer with 1,001-5,000 employees
We prefer having the analytics capability in a single platform, versus in a many-points solution, because our user base is pretty small. I don't know if we even offer multiple platforms. I'm not sure if we have tried that or not. We have already invested in MicroStrategy's mobile platform and it's pretty good. When looking at vendors to work with, we look not so much at name brand but at technical support and application features. I would give it an eight out of 10. There's a lot of room for improvement, with all the other BI tools in the market. Go for it. If you are a retail company, I would say go for it, do a PoC, it should be fine. Because I've been working with MicroStrategy for the last 12 years, I know what it is capable of. View full review »
Software93cd
Software Development Management
Most important criteria when selecting a vendor: We look for their capabilities, what they have developed, and what they are up to in terms of innovation and creativity. Mostly, we consider that if you are creative, you can do anything. View full review »
Sunil Nandamudi
IT Consultant at a healthcare company with 1,001-5,000 employees
This is definitely a solution worth investing in. It will be useful for the long term. Anyone who is researching similar solutions should look for the longer term. Most important criteria when selecting a vendor: * The technical capability. * They are able to deliver it. * They understand the product. View full review »
SeniorMa2b70
Senior Manager at a retailer with 10,001+ employees
MicroStrategy was a little late with Visual Insights, but it is one tool which you can find everything. Most important criteria when selecting a vendor: * Technology * Flexibility * More partnerships. View full review »
Janis Dreimanis
Operational Risk Manager
Regarding rolling out self-service to business teams with MicroStrategy, we have been thinking about it, but I doubt that we will. As for having the analytic capability in a single platform like MicroStrategy, versus many-point solutions, we naturally prefer one platform. This is because of a single, standard mode. We don't have to scatter and search through eleven different platforms when there's only one there. We are thinking about investing in the mobile platform of MicroStrategy but I can't say positive, we will, or negative, we won't. I don't know at this point. For me, the most important criteria when selecting vendor, in general, are * flexibility * and their Interest in work with us - I like devotion to our interests. You should have a clear goal, and focus on a single thing for the tool, to yield the best results as fast as possible. View full review »
Christie Schroeder
BI at a comms service provider with 1-10 employees
Spend a lot of time with the training. If you do not learn the ins or outs, it can be a difficult tool to use. You could do a PoC and get enough out of it to be able to use it. However, when it comes to administering it, you definitely need the training. Most important criteria when selecting a vendor: * Usability * Stability * Good support. View full review »
Director3013
Director at a tech services company with 11-50 employees
If you're looking for enterprise BI, go for MicroStrategy. I would give the tool an eight out of 10. The local office would get a two out of 10. But the tool itself is just a good enterprise-grade tool. View full review »
BIAnalys9301
BI Analyst at a financial services firm with 1,001-5,000 employees
We are not yet using multi-media content in our ads, but we will. And we do have a capability for our mobile apps to work in offline mode. When looking for a vendor the most important thing to us is the use case, the capabilities of the product. I give it a six out of 10 because of the connectivity and a few other things. The main thing is the connectivity, and then there is the caching, so if they can work on that it would help. Still, I would tell a colleague to definitely go for MicroStrategy. View full review »
Anurag Singh Chauhan
Business Intelligence Engineer at a leisure / travel company with 10,001+ employees
The real difficulty is finding a correct development resource for MicroStrategy as it has a steep learning curve and is unlike other tools on the market. View full review »
BIDevelo25a8
BI Developer at a manufacturing company with 1,001-5,000 employees
Most important criteria that I want to see when selecting a vendor: One that provides good, stable software. MicroStrategy does this. View full review »
MichaelWard
FPNA Analysts at a mining and metals company with 1,001-5,000 employees
Most important criteria when selecting a vendor: They need to fit what we are trying to accomplish. View full review »
Alexs Thompson
Data Engineering Leader at a Consumer Goods with 10,001+ employees
Consider the maturity of MicroStrategy's data model. Most important criteria when selecting a vendor: Going forward, it will be integration with other platforms, like Salesforce and Hadoop. View full review »
Anton Cui
Solution Executive DAG at a tech company with 51-200 employees
MicroStrategy needs a certain level of back-end design skill. Choose the right back-end system. View full review »
Find out what your peers are saying about MicroStrategy, Microsoft, Tableau and others in Business Intelligence (BI) Tools. Updated: September 2019.
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