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MicroStrategy is the #6 ranked solution in our list of top Business Intelligence Tools. It is most often compared to Tableau: MicroStrategy vs Tableau

What is MicroStrategy?

Company: Founded in 1989, MicroStrategy (Nasdaq: MSTR) is a leading worldwide provider of enterprise software platforms. With direct operations in 26 countries worldwide and approximately 2,000 employees, our mission is to provide enterprise analytics, mobility, and security platforms that are flexible, powerful, scalable and user-friendly. To learn more, visit MicroStrategy online, and follow us on Facebook and Twitter.

Product portfoilio:

MicroStrategy 10 Secure Enterprise™ empowers leading organizations to analyze vast amounts of data and distribute actionable business insight throughout an enterprise through two distinct offerings: MicroStrategy Analytics™ and MicroStrategy Desktop™. MicroStrategy Analytics delivers reports and dashboards, and enables users to conduct ad hoc analysis and share insights anywhere, anytime, via mobile devices or the Web. It also combines the agility and productivity of self-service visual data discovery with the security, scalability, and governance features of enterprise-grade business intelligence. MicroStrategy Desktop is a standalone, on-premise visual data discovery tool designed to enable business users to analyze and understand their data. MicroStrategy Mobile™ enables organizations to rapidly build custom business applications that deliver analytics combined with transactions, multimedia, and custom workflows to mobile devices. MicroStrategy Secure Cloud™ combines all of the enterprise analytics, mobile, and security features in MicroStrategy 10 Secure Enterprise with powerful and scalable data integration, validation, and warehousing services — all delivered in an environment where organizations can deploy transformational analytics applications in minutes.

Usher, MicroStrategy’s breakthrough security solution, is a powerful mobile security platform designed to dematerialize traditional forms of identity verification (such as passwords, tokens, and physical badges) and replace them with a single mobile identity badge that is cryptographically linked to its owner’s smartphone and dynamically linked to an enterprise’s existing identity repositories. Usher works on standard Android and iOS smartphones, and also boasts an Apple Watch™ integration.

MicroStrategy Buyer's Guide

Download the MicroStrategy Buyer's Guide including reviews and more. Updated: October 2021

MicroStrategy Customers

Allstate Insurance, Barneys New York, Boston Children's Hospital, Buenos Aires Department of the Treasury, Campbell Soup Company, DHL, eBay, eHarmony, Facebook, Four Seasons Hotels Inc., Godiva, Hard Rock International, LinkedIn, Netflix, Pfizer, SECO (Swiss Government Unemployment Agency), Starbucks, Texas A&M University, Thomson Reuters Markets, US House of Representatives, and the US Postal Service.

MicroStrategy Video

Pricing Advice

What users are saying about MicroStrategy pricing:
  • "We have a license with packages, and there are additional costs for extra components."
  • "We have one of the best pricing available, but we can't disclose that information."
  • "They can improve its licensing. It is a bit expensive as compared to Microsoft and other tools."

MicroStrategy Reviews

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RicardoPedro
Northern Europe IT Business Intelligence Manager at Adecco
Real User
Top 5
Good technical support but quite technical and needs better integration capabilities

Pros and Cons

  • "The technical support is quite good."
  • "The solution's reports are not very flexible."

What is most valuable?

The technical support is quite good.

We have a global scale business, where we're doing reporting on a global scale. We also have local businesses, where the countries have to report in their own local data warehouse and so on. They can all use MicroStrategy, however, I would say that MicroStrategy is a very good fit for global reporting. Their reports are excellent and thorough.

For global reporting, it's something that we're going to keep to report to senior management on a global level across all the 50 countries. 

What needs improvement?

The user has to have SQL knowledge and SQL skills.

What I think it could be very useful to have is quick measures, where it automatically brings you, let's say, three default calculations. It will be very useful and it will be very, very important maybe for the future for Power BI to have more additional quick measures there. Instead of the user having to think about, "okay, how am I going to calculate this measure? How I'm going to meet this measure?" If you already have a list of all the measures there in the quick measures, it'll make the life of the end-user much easier.

The solution is lacking some of the interactions that Tableau or Power BI offers. They have visualization points. They have good process cubes and a semantic layer on that point. However, I think they are missing the parts of user-friendliness. 

There needs to be better integration with other platforms. You can connect to several sources, but then you cannot integrate it into the suite that maybe Microsoft offers or other products offer. That said, everything depends on where your company wants to drive the business in the future. 

The end-user interaction is lacking. It's not as intuitive as Power BI is, or, in certain cases, Tableau is on virtualizations.

It's not interactive. There's a lot of filters on the page. 

The solution's reports are not very flexible.

Using this solution means that a company will need to find people with special skills. It's very difficult. When you're trying to find someone with a skill maybe in Tableau, Power BI, or Sapio, it's much easier because there are a lot of people like that in the market. Even if you're looking for a data scientist, it's very difficult to find a suitable candidate due to the fact that they have to have skills in MicroStrategy. If you don't have a resource that really understands the tool, then it will lose the purpose.

The solution should be re-designed so there is less coding and more drag and drop functionality.

For how long have I used the solution?

The organization has been using the solution for a long time. I've been in this company for a year. However, even before my time, they' were still using MicroStrategy. They may have used the solution for eight years or more.

What do I think about the stability of the solution?

On the point of the semantic layer, yes, they are very strong on the question of stability. However, you need to have people that specialize in SQL, that really are specialized in MicroStrategy, that they really understand how the tool works. 

What do I think about the scalability of the solution?

The company bought 40,000 licenses. Globally they are using the product. On the sales report, everything is being done in MicroStrategy. We are trying to change the approach because we also to centralize the data somehow. Due to that, we're actually trying to minimize the usage, not to increase it.

We will reduce the volume of licenses in the future.

That said, we're a sizeable company, and in order to grow, you really just need more licenses, therefore, in that sense, it can scale well.

How are customer service and technical support?

From my understanding, from my colleagues who use MicroStrategy, the technical support is fine. We've been satisfied with their level of service.

Which solution did I use previously and why did I switch?

The companies that I worked previously were using Power BI and Tableau and Sapio as business intelligence tools. Currently, I'm largely focused on MicroStrategy.

How was the initial setup?

I'm not aware of how the process went in the organization. I only began working in the organization one year ago, and this solution was already embedded in the company.

What I'm trying to do is to switch some of the things from MicroStrategy to Power BI in the organization, due to the fact that MicroStrategy may fit for some points, but it's not intuitive for your typical end-user customer.

Which other solutions did I evaluate?

I'm trying to evaluate what MicroStrategy can do and possibly what Power BI can do. I think Microsoft has a strong point, maybe, on the semantic layer side, whereas Power BI has a strong visualization and transformation part. The question now is if the two tools can coexist. Let's say if you can connect Power BI directly to the semantic layer of MicroStrategy and drive the reporting capabilities from there. That would be an option for the business and something we're looking into.

In Power BI, you have, for example, a performance analyzer. It means that the user can switch the visuals. MicroStrategy doesn't have that and neither does Tableau. It's something really only specific to Power BI. Let's say that you have a bar chart. You, as an end-user, can change it to a tonal chart. You can format the end report as you like and save it as a bookmark, so everything you open the report you see it as your view. 

What other advice do I have?

We have a business relationship with the solution.

At the moment, the company is using the 2019 version of the solution. We may plan to move to the 2020 version, however, I don't know when this will happen.

The company I work for uses MicroStrategy and Power BI quite a bit, although I have used other BI tools in the past.

Of course, the company is considering a move more towards Power BI. I was hired by the company to introduce Power BI to the organization. But at the same time, there are some strong values in them continuing to use MicroStrategy. So the question is now, to try to understand where the two tools can coexist. From my perspective, in an organization, the solution always has at least two business intelligence tools. They should not only have one. It depends on the business needs in the future.

The only compellation between Power BI and MicroStrategy is that on the MicroStrategy part has a strong semantic layer on it. The disadvantage is that the user has to have SQL knowledge and SQL skills. Where in Power BI, it's very inclusive, I'd say, for the end-user. He doesn't have to have SQL knowledge, he can just maybe have an understanding of Excel and so on, and he can create several connectivities to different sources and build the thing.

While mostly this solution is on-premises, if we move to Power BI, it will be on the cloud.

The ideal situation for us would be if you could combine the Power Query from Power BI, the integration visuals from Power BI, and the personalization of the visuals from Power BI into MicroStrategy, then maybe that can work for MicroStrategy. 

They have a good data module. There's still a lot of SQL there. I think they should start to think maybe to adjust to zero-code or no coding. They should introduce drag and drop functionality, and maybe more quick measures compilations instead of doing a lot of things in the backend SQL. They should do something on a design front. It really needs to be more intuitive for the end-user, and drag and drop would help with that. 

I'd rate the solution overall five out of ten, simply because you do need to be quite specialized din order to use it effectively.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Evgeny Gryazov
Data Analysis and Visualization BI Team Leader at a retailer with 10,001+ employees
Real User
Top 10
Very good solution for mobile

Pros and Cons

  • "MicroStrategy's solution for mobile is very good."
  • "It would be good if it had greater analytics so we could build these visualizations by ourselves with scripts."

What is our primary use case?

Create and share reports and dossiers, included mobile application

How has it helped my organization?

It is first full BI solution in our company, desighnted and administrated by BI department wo internal companyes 

What is most valuable?

I cannot say that MicroStrategy is a very good solution because it's not simple for the administrator. It is very simple for the users, though. In version 11, we had a lot of bugs and a lot of problems. But in 2020 we migrated to a new version, MicroStrategy 2020, and now we have no problem with this solution and it works very well.

In my opinion, Power BI and Microsoft servers are more powerful and cheaper than MicroStrategy. But only MicroStrategy has a solution for mobile phones. Actually, not only MicroStrategy, but MicroStrategy's solution for mobile is very good.

For example, all our top directors and board members only use the mobile version. Of course, we have some problems between iPhone and Android versions. It's not simple to build one report for two mobile decisions. Of course MicroStrategy works perfectly on an iPhone, but with Android we have some problems because there are different Android versions and mobile phones.

So now we don't want to migrate to something else, so we will stay with MicroStrategy, and our plan is to migrate to the cloud version or update to MSTR 2021 Enterprise solution.

What needs improvement?

In terms of what could be improved in MicroStrategy, it does not have enough variance of visualization for building dashboards, etc. and I need to buy a custom visualization from  different companies. It would be good if it had greater analytics so we could build these visualizations by ourselves with scripts or if more visualization options will be added in future updates.

For how long have I used the solution?

3 years totaly and 1 year on version 2020

What do I think about the stability of the solution?

We haven't had any bugs with the latest version of MicroStrategy.

What do I think about the scalability of the solution?

We have limitations with MicroStrategy, but the limitations are from our servers because we have a lot of users, and a lot of reports, and of course we need the most ability from the system and from servers because we need to have a lot of memory and a lot of CPU. For example, every Monday at 9:00 in the morning, all our users, maybe 300 users, are running a lot of reports. It's not good for the system, but the system works. At the moment it is very hard for the servers, but MicroStrategy is a very stability system.

I don't have any down times. Of course, our decision to migrate to the cloud version is because I don't want to administrate the servers. It's not my problem. I want to administrate only MicroStrategy for users and reports.

How are customer service and technical support?

I have not had any contact with tech support. We have our own team within our company for maintenance because we have one ticket to date that is open with the support team and we don't have answers for one week. I don't understand what's happening at times. But through this I can review the report or receive my problem. So of course I want to have an answer immediately.

Which solution did I use previously and why did I switch?

Did you previously use a different solution and if so, why did you switch?

What's my experience with pricing, setup cost, and licensing?

MicroStrategy is comparable to Power BI, Tableau or Qlik. There is no big difference.

But there is a difference in price, in cost. With MicroStrategy I need to buy licenses for the users only once. Whereas for Power BI, I need to pay every year or every month.

What other advice do I have?

I really recommend the Power BI, but if I were to go to another company, and change my work, today I would want to continue working with MicroStrategy. I really recommend it.

At the moment, we have received some cases to log in with MicroStrategy for education. It is a big plus of MicroStrategy's that we have this possibility. MicroStrategy sites have a great  education part, with a lot of meetings, a lot of video, etc...

On a scale of one to ten, I would give MicroStrategy a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
540,884 professionals have used our research since 2012.
JJ
Principal Partner at a tech consulting company with 51-200 employees
Real User
Top 5
Mature and robust with good security

Pros and Cons

  • "The product is very mature. It's quite robust and an excellent enterprise-level solution."
  • "The learning curve is quite steep."

What is our primary use case?

When we were using it before, it was mainly for some types of reporting, primarily sales reporting. We also use it for external reporting and that went out to our customers to allow our member hospitals to view their own purchasing data, for example, who they're buying from, what vendors, what kind of pricing they're getting. Mostly its reports on things of that nature. It was and is used for both internal reporting and external member facing reporting.

We moved to Tableau and we're still using it a little bit for some of our solutions.

What is most valuable?

The security is quite robust. It is more of a true enterprise solution. That made it much easier to deploy out at the time to our members. 

The common metadata, the library that MicroStrategy has made, makes it much easier to reuse components and not have to recreate them for every dashboard. That was something we really liked and still do.

The product is very mature. It's quite robust and an excellent enterprise-level solution.

Overall, we found the solution to be quite stable.

What needs improvement?

At the time we moved away from relying on it, the solution was really lagging as far as visualizations and ease of dashboard creation. It took much more of a MicroStrategy expert to design dashboards. It wasn't really something users could do on their own. The self-service component was really lacking.

The cost is pretty high. It was a little pricier than Tableau, for example.

The learning curve is quite steep. A company should consider a third-party service to help with implementation.

For how long have I used the solution?

We've been using the solution for 20 years or so. It's been a very long time. We have a lot of experience with it.

What do I think about the stability of the solution?

Overall, we were really happy with it. As far as an enterprise solution goes, it was very stable. It was very mature and had many robust features, as far as building applications and alerting, et cetera. The thresholding just had a very robust feature set, which is what we liked about it.

We didn't really deal with bugs and glitches. It didn't crash and freeze. It was very reliable for many years.

What do I think about the scalability of the solution?

The solution is well suited to enterprise-level companies. 

Which solution did I use previously and why did I switch?

We are currently using Tableau. It's less expensive.

How was the initial setup?

The initial setup was done a very long time ago. We had a third-party help us when we first implemented it back in the 90's. 

Since then, we have managed it ourselves. 

What about the implementation team?

We did hire a third-party to assist us in the implementation process when we first set the solution up.

What other advice do I have?

We are just a customer and end-user.

We are using the 2019 version of the solution.

I used to run a consulting company and we would consult on this solution. I would always recommend to our customers that they get a third-party to help them implement it initially due to the fact that the learning curve to implement MicroStrategy is much steeper than something like a Tableau.

Since we moved away from MicroStrategy, they've really gained traction on their visualizations and it's much more similar to a Tableau design now, as far as building visualizations. That was the only thing really lacking for us. It's good that they've moved in this direction.

Technically, we are still using the solution, just at a reduced scale.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Okay Akdeniz
Business Application Group Manager at OBASE
Real User
Top 5Leaderboard
Great reporting, has powerful AI features, and perfect for enterprise-level businesses

Pros and Cons

  • "The solution is ideal for enterprise-level companies or corporations."
  • "We've found the scalability to be very good. However, it depends on the environment. In general, it could be much better."

What is our primary use case?

We primarily use the solution with enterprise-level financial companies, as well as retail and telecom organizations. 

What is most valuable?

There are lots of features that provide very robust functionalities.

The solution is ideal for enterprise-level companies or corporations. 

The stability is very good.

The solution has very good reporting tools. The reporting on the solution is excellent.

The solution offers some very powerful AI features.

What needs improvement?

We've found the scalability to be very good. However, it depends on the environment. In general, it could be much better.

For how long have I used the solution?

We've been dealing with the solution for 25 years. It's been more than two decades. It's been a very long time.

What do I think about the stability of the solution?

The stability is excellent. There are no bugs or glitches. It doesn't seem to crash or freeze. Its performance is good overall. It's a reliable product.

What do I think about the scalability of the solution?

The scalability capabilities depend on the customer's environment. It depends on the infrastructure.

There are both premium and standard options. MicroStrategy works on the customer's infrastructure. This is a very different approach than, for example, Power BI.

There could be better scaling tools put into place. 

We have more than 2,000 users on the solution currently. There are potentially a lot of users. In Turkey, all of the financial companies or retail companies, and other sizeable companies in the country use MicroStrategy.

How are customer service and technical support?

Technically, we don't need Microstrategy support. We typically handle troubleshooting ourselves.

That said, on the production side, we're happy to coordinate with support, however, we've rarely faced any issues that would require assistance. 

Which solution did I use previously and why did I switch?

We also sell Microsoft BI. Commonly, enterprise-level or corporate-level companies use the MicroStrategy, however, SMB companies prefer Power BI.

How was the initial setup?

MicroStrategy's installation takes time. However, it doesn't take weeks, for example. It only really takes a couple of days. In contrast, however, with Power BI there is no installation process at all. You just buy a license. After that, your Power BI is open.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the actual cost of the solution. Licensing is not handled by my department. I can't speak to if it is reasonably priced or more on the expensive side. 

What other advice do I have?

We are the company that handles approximately 95% of MicroStrategy implementation in Turkey. We are a distributor and a reseller.

I highly recommend MicroStrategy for enterprise-level companies. It brings some discipline to the industries for customers. Power BI, of course, is an option, however, part of it is like Excel or like a very free low-cost tool. 

A MicroStrategy implementer must synchronize with the customer and the application. You need to play with the features a bit and customize them to your needs. You cannot just list reports. You have to take some time to put some structure into the solution so that it works how you need it to.  

I'd rate the solution at a nine out of ten. There are some excellent features on offer, which is why I rated it so highly.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Alexandra  Misios
Business Intelligence Coach at a tech services company with 1,001-5,000 employees
Real User
Top 10
User-friendly, good for innovation, and allows us to use external data sources

Pros and Cons

  • "It's user-friendly, also the MTDI cube is a very good approach, as it helps you to use the pre-format instead of using the standard objects from the schema of MicroStrategy."
  • "In the developer, there are things that you able to do in a document or a report that you are not able to do in the Dossier."

What is our primary use case?

We are using MicroStrategy in development and also for the web.

What is most valuable?

For our customers, Dossier is the latest for innovation and we like it a lot.

It's user-friendly, also the MTDI cube is a very good approach, as it helps you to use the pre-format instead of using the standard objects from the schema of MicroStrategy. It allows you to do more than the standard object.

We use a lot of data sources, and MicroStrategy allows us to use external data sources. This is very helpful. For example, we can connect to BigQuery, Oracle, and several other platforms.

What needs improvement?

The Dossier feature needs improvement. In the developer, there are things that you able to do in a document or a report that you are not able to do in the Dossier.

Some of the features that are in the developer should be moved into the web application.

There are some filtering capabilities on dynamic dates that are not easy to use in the Dossier.

There are features such as transformations that are harder to achieve than in the Data Studio. This is an area that needs some improvements.

I would like to have Hyper Intelligence that is free to use without a special license.

For mobiles, it should be easier to achieve without having to have a special license. Not everyone can afford to have a license for mobile and a separate license for the developer and the web.

Also, I would like to see something more in data mining and predictive analysis. In order to be able to build them, you need to have special skills. It would be easier to achieve, with some plugins, or some tutorials in place to help.

For how long have I used the solution?

I have been working with this solution for thirteen years.

What do I think about the stability of the solution?

The tool is stable and scalable. We are testing each upgrade and even if some issues appear, hey are not show stoppers and our existing solutions are not afected.

What about the implementation team?

We have an in-house team for deployment.

What's my experience with pricing, setup cost, and licensing?

We have a license with packages, and there are additional costs for extra components.

I am a user and don't have all of the information regarding licenses and how they are acquired. I know this is a special contractual relationship between our managers and the team in the USA.

What other advice do I have?

I am certified in MicroStrategy 9 and 10 for data analysis and as a report developer.

We are trying to connect MicroStrategy and Data Studio to the Google Cloud Platform. We prefer MicroStrategy and are trying to convince clients to switch.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CD
Vice President & CIO at a logistics company with 201-500 employees
Real User
Top 20
Good reporting and analytics, scalable, and has responsive support

Pros and Cons

  • "This solution is the most scalable BI platform in the world."
  • "They need to do a better job In its ability to allow end users to produce their own reports, metrics, and self-service business intelligence."

What is our primary use case?

The primary use case of the solution is for management reporting and analytics across many different subject areas.

How has it helped my organization?

It's an information delivery mechanism to pull all of our data into one central tool, allowing us to look at key metrics across the organization.

What is most valuable?

The most valuable features are the scalability and management reporting.

What needs improvement?

They need to do a better job in its ability to allow end-users to produce their own reports, metrics, and self-service business intelligence.

MicroStrategy is a complex tool and you need to have a MicroStrategy architect. 

In the next release, I would like to see better visualization and more service audience or functionality.

For how long have I used the solution?

I have been using MicroStategy for ten years.

They have recently changed the version numbering and they go by years now. We are using version 2019 in the cloud.

What do I think about the stability of the solution?

It's very stable and we have not experienced any issues.

What do I think about the scalability of the solution?

This solution is the most scalable BI platform in the world. There is no other BI platform that is in its class. We have used all of them.

It's used by our analysts, our franchises, and by our executives.

We have 40 users inside the company and 4,000 users outside the company.

We plan to increase the usage of MicroStrategy. We are probably going to go as high as 8,000 users.

How are customer service and technical support?

We don't leverage technical support a lot because we have our technical resources on-site, but if we do call them, they are good at responding.

Which solution did I use previously and why did I switch?

Previously, the main solutions that we used were Tableau, Microsoft Power BI, and Amazon Quick Site.

We were using Oracle OBIEE, which is a Business Intelligence Enterprise. We moved from OBIEE to MicroStrategy.

How was the initial setup?

The set up takes a while, but once it's set up it's an automatic mode.

We hired someone that had the consulting experience and became our permanent team member.

What's my experience with pricing, setup cost, and licensing?

We have the best pricing available, but we can't disclose that information.

What other advice do I have?

We have two ways of using this solution. We have an SSBI, which is self-service intelligence. We also have an enterprise-class, where we publish everything on the web, from tablets to phones, for our end-user base who are franchises.

It is the best for large scale deployments, but you cannot become a MicroStrategy shop without having the right technical resources on the team.

Don't even think about it, if you don't want to spend the money for the right person.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
MP
Senior MicroStrategy Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
Good dashboard features and excellent technical support

Pros and Cons

  • "The dashboard features and functionalities that come through the MicroStrategy Suite are the most valuable. It can be used by end users with minimum knowledge of the product. They can run a report or create a dashboard on their phones, which is kind of cool."
  • "It crashes multiple times for even small changes that I make on the fly in the dashboard. After doing all the necessary changes, the MicroStrategy desktop or even the web version kicks the users out, and all the changes are lost. This functionality is buggy in MicroStrategy. It is hard to keep track of all the changes that I have done before. I don't want to make copies of each change that I have made because I would end up creating a hundred dashboards. It is not feasible in a real environment. I haven't worked on integrating MicroStrategy with the cloud. I am not sure how it behaves in the cloud, but I have heard from a few of my friends that there are some hiccups when you kind of sync to the cloud through MicroStrategy."

What is our primary use case?

I work for different clients. Its deployment depends on the clients. For the most recent project that I worked on, it is deployed on-premises.

What is most valuable?

The dashboard features and functionalities that come through the MicroStrategy Suite are the most valuable. 

It can be used by end users with minimum knowledge of the product. They can run a report or create a dashboard on their phones, which is kind of cool.

What needs improvement?

It crashes multiple times for even small changes that I make on the fly in the dashboard. After doing all the necessary changes, the MicroStrategy desktop or even the web version kicks the users out, and all the changes are lost. This functionality is buggy in MicroStrategy. It is hard to keep track of all the changes that I have done before. I don't want to make copies of each change that I have made because I would end up creating a hundred dashboards. It is not feasible in a real environment. 

I haven't worked on integrating MicroStrategy with the cloud. I am not sure how it behaves in the cloud, but I have heard from a few of my friends that there are some hiccups when you kind of sync to the cloud through MicroStrategy.

For how long have I used the solution?

I have been using this solution for close to eight years.

What do I think about the stability of the solution?

It is stable to a certain extent, but after some time, it kicks the user out of the activity that the user was doing in MicroStrategy.

How are customer service and technical support?

Their technical support is excellent. Technical support has been tremendous, especially for MicroStrategy. 

The user base for MicroStrategy is huge, and you have multiple platforms to post your question. I get a reply by the end of the day.

How was the initial setup?

Being an admin, it was an easy task for me. If you are not an admin and you are just a user or an architect, the initial setup is not that easy as compared to other tools.

What's my experience with pricing, setup cost, and licensing?

They can improve its licensing. It is a bit expensive as compared to Microsoft and other tools.

What other advice do I have?

I would rate MicroStrategy an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Partha-DWBI Analytics Expert
Principal Co-founder at Enterprise BIDI Solutions
Reseller
Top 5
Business Intelligence & analytics tool--Microstrategy expert review

What is our primary use case?

Design and development of the product lines in the apparel industry with its unit pricing info,customer demographics details,Customer profile,competitor info and analysis over a time period..Store wise inventory details of each product line across the region,state and country level

How has it helped my organization?

  • Enterprise wide reporting capability.
  • Self-service reporting & analysis.
  • Extensive analysis of business units function: It provides various metrics and by using drill through and drill across functionality.
  • Ease of understanding of various performance measures using widget features.

What is most valuable?

Schema updates help us to cope up with enterprise business definition changes.

Reports auto-styling allows us to design stunning report output, differentiating the result set for better understanding of the business users.

VLDB properties allow you to customize the SQL that MicroStrategy generates. These settings affect how MicroStrategy Intelligence Server manages joins, metric calculations, and query optimizations.

What needs improvement?

The flexibility to work with agile data model updates.

For how long have I used the solution?

We have used MicroStrategy for 10 + years.

What do I think about the stability of the solution?

We have encountered stability issues with regards to Metadata db being crashed and need to reload the Project and configure it to various Project repositories

What do I think about the scalability of the solution?

We have encountered no scalability issues.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We worked with IBM Cognos and its business adaption due to its rich data visualization capabilities, widget creation, etc.

How was the initial setup?

Setup was easy. By creating a unified project model with the organizational standards, business rules, and project design, the underlying data model design is streamlined resulting in consistent reporting and analysis across the enterprise.

What's my experience with pricing, setup cost, and licensing?

It’s cloud version pricing is competitive and in sync with market demand.

What other advice do I have?

For an enterprise-wide DWBI implementation, MicroStrategy is a great choice. Evaluate your organizational needs to go in either for on-premises or cloud version of the product to control your project budget.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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