Orlando Silva - PeerSpot reviewer
CEO at Truenet
Reseller
A highly stable and affordable solution that is easy to install
Pros and Cons
  • "The features of the equipment fit all the needs of the customers."
  • "The solution should improve the features of Wi-Fi 6 a little bit."

What is our primary use case?

Our clients use it to implement network solutions.

What is most valuable?

Our clients like the product because it's an open-source solution. The features of the equipment fit all the needs of the customers.

What needs improvement?

The solution should improve the features of Wi-Fi 6 a little bit.

For how long have I used the solution?

I have been working with the solution as a distributor for more than ten years.

Buyer's Guide
MikroTik Routers and Switches
April 2024
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What do I think about the stability of the solution?

It's a good product, and I am satisfied with its stability. I rate the product’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability an eight to nine out of ten. We can scale it to a large number of endpoints. We have more than 100 users in Portugal. Our clients are medium and enterprise-level businesses.

How are customer service and support?

The support is not very clear. The way they deal with issues is not very good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is easy to install. I rate the ease of setup a nine out of ten.

What about the implementation team?

We took only a few minutes to install the product. We install and configure the solution for our customers. We also provide support and maintenance to customers.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. The pricing is good. There are no additional charges associated with the product. The product’s license is for life. I rate the pricing a nine out of ten.

What other advice do I have?

I am working with all the versions of the product. We have buyers on the market for the solution. People who want to use the product must be confident because the product is good and has a competitive price compared to other vendors. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
MarekSzafrański - PeerSpot reviewer
Senior Network Engineer at Eurofins
Real User
Top 5
Useful for VPN and helps with cost savings on deployment
Pros and Cons
  • "We use the product for VPN."
  • "MikroTik Routers and Switches needs to improve stability."

What is our primary use case?

We use the product for VPN. 

What needs improvement?

MikroTik Routers and Switches needs to improve stability. 

For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

I rate the tool's stability a four out of ten. Code configurability is a significant feature in big data because it allows administrators to control various aspects of network protocols. However, it can be challenging for those who are not familiar with networking. 

What do I think about the scalability of the solution?

My company has 20 users. 

How are customer service and support?

I am not sure if a technical support team exists for the product. 

How was the initial setup?

The tool's deployment is complex. It was not intuitive, and I had to support myself with web documentation. Deployment involves downloading the software, connecting to the console, making initial configurations, and setting up the features. This is typically how network devices are set up.

What about the implementation team?

We don't need a consultant for the deployment. A lot of information can be found on the web. 

What was our ROI?

You don't have to pay for a license and can expect cost savings on deployment. 

What's my experience with pricing, setup cost, and licensing?

The tool is cheap. 

What other advice do I have?

We use MikroTik Routers and Switches in small office deployments. I rate it a six out of ten. I would recommend it for low-budget projects. The product can be difficult if you are not skilled. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
MikroTik Routers and Switches
April 2024
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
IT Manager at ERL
Real User
Top 20
Stable, scalable, easy to handle, and has a good interface
Pros and Cons
  • "What I like best about MikroTik Routers and Switches is its easy handling. The product also has a significantly good interface."
  • "MikroTik Routers and Switches need a firewall policy to secure the network. I also want Mikrotic to add load balancing to the firewall policy, as it's currently hard to do in Mikrotik devices."

What is our primary use case?

We use MikroTik Routers and Switches for maintaining and controlling our network.

How has it helped my organization?

One benefit of MikroTik Routers and Switches is that it lets my company manage the network easily.

What is most valuable?

What I like best about MikroTik Routers and Switches is its easy handling. The product also has a significantly good interface.

What needs improvement?

MikroTik Routers and Switches need a firewall policy to secure the network. My company is looking for a new firewall device to secure the network.

I also want Mikrotic to add load balancing to the firewall policy, as it's currently hard to do in Mikrotik devices.

For how long have I used the solution?

I've been using MikroTik Routers and Switches since 2015.

What do I think about the stability of the solution?

I found MikroTik Routers and Switches stable. Sometimes, the device runs for more than thirty days without restarting or switch-offs.

What do I think about the scalability of the solution?

You can scale MikroTik Routers and Switches. The product is scalable.

How are customer service and support?

I have yet to contact MikroTik Routers and Switches technical support.

How was the initial setup?

I found MikroTik Routers and Switches very easy to set up; plus, you'll find many resources on how to do it on the internet.

After purchase, deploying MikroTik Routers and Switches only took one day.

My company went through the tender process for purchasing MikroTik Routers and Switches and had a contract with the ISP vendor who took the fiber optic line to the office. It was the same day that the company received and set up the Mikrotik devices.

What about the implementation team?

An in-house team implemented MikroTik Routers and Switches with a lot of guidance from the ISP.

What's my experience with pricing, setup cost, and licensing?

Here in Bangladesh, MikroTik Routers and Switches cost 90,000 Taka, or converting that figure to dollars is $1,000.

What other advice do I have?

I'm on MikroTik Routers and Switches version CCR1016.

Maintaining MikroTik Routers and Switches is straightforward, and there's always an update every four months.

My company has almost two hundred users of the product, and there is a plan to purchase another and have more users.

I'd tell people looking into using MikroTik Routers and Switches that the product is excellent but lacks a firewall solution. However, if you're a small to medium-sized company, I recommend it. For bigger organizations, you may have to look into another product.

My rating for MikroTik Routers and Switches is eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a educational organization with 51-200 employees
Real User
Top 20
Has good hotspot, network address, registration, and firewall features but is hard to scale

What is our primary use case?

We use the solution to provide the same speed internet to 3,000 users, including students and teachers who are using this in school and college.

What is most valuable?

The valuable features are the hotspot, network address, registration, and firewall.

What needs improvement?

MikroTik Routers and Switches lack a user-friendly interface for applications or specific settings. For example, compared to a router from VGG Network, MikroTik's DNS and UI apps might require more technical knowledge to configure easily. While MikroTik offers certified support and clear website guides, some features, like Webex configuration, lack an intuitive interface for automatic setup.

Additionally, MikroTik often requires manual tasks like uploading hotspot tickets and setting up certificates. This can be burdensome, unlike easier solutions like UniFi, especially for monthly updates.

For how long have I used the solution?

I have been using MikroTik Routers and Switches since 2010.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

MikroTik doesn't have a simple solution. We have to bring a new one to upgrade the CPU's capacity. It's hard to scale.

Around 2,000 users are using the solution.

I rate the solution's scalability a three out of ten.

Which solution did I use previously and why did I switch?

We use Unifi Switches to deploy and manage access points on-site.

How was the initial setup?

The initial setup is complex.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a six out of ten, where one is cheap and ten is expensive.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AmmarHaidar - PeerSpot reviewer
Network Administrator at AI Processings
Real User
Top 5
Though the solution does not suffer from outage issues, its reporting functionality requires improvement
Pros and Cons
  • "It is a stable solution. I have been using the solution for a while, and I don't face any outages or trouble while using the solution."
  • "If the reporting functionality of the solution is considered, I think it is not good."

What is our primary use case?

We had been using MikroTik as a firewall to implement firewall policies and to implement queues along with DNS and DStv services. Additionally, we were using MikroTik to control our end users by limiting their website browsing and the limiting their upload and download speed. The aim was also to prevent them from indulging in any unauthorized access to the internet.

What is most valuable?

MikroTik is a good product.

What needs improvement?

If the reporting functionality of the solution is considered, I think it is not good.

I think MikroTik should include features like antivirus into their prevention and detection system to prevent any kind of attacks.

I want them to improve their reporting functionality and include antivirus in the solution.

For how long have I used the solution?

In our company, we have been using MikroTik Routers and Switches for the last three to three and a half years. Personally, I have experience working on the solution for the last three years. Though I am not aware whether we are using the latest version, I can say that we were using MikroTik Router RB2011.

What do I think about the stability of the solution?

It is a stable solution. I have been using the solution for a while, and I don't face any outages or trouble while using the solution.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a six out of ten. Considering the client for whom we had deployed the solution, the number of uses using the solution was less than a hundred.

How are customer service and support?

I don't remember if we took any technical support from MikroTik since it runs smoothly and we don't face any difficulties in our organization.

Which solution did I use previously and why did I switch?

Before MikroTik, in our company, we were using Microsoft TMG Gateway.

I switched to MikroTik after I came to know that TMG Gateway had become obsolete and that Microsoft was planning to end the support offered to TMG Gateway. Hence, we decided to move to MikroTik.

How was the initial setup?

The setup is quite user-friendly, easy to configure, and easy to troubleshoot.

The deployment process is very easy since you just need to buy the box from the market and deploy the solution in your network. Also, the user interface is very friendly. The solution's configuration, troubleshooting, and establishment of services are all easy. Though I can do the deployment of the solution myself, it is better to consult a senior team member.

For the deployment and maintenance of the solution at the company where I am working, there are four people on the technical team. Our senior manager is a person handling four teams.

What's my experience with pricing, setup cost, and licensing?

In our company, we are using MikroTik without a license. Also, we haven't paid or subscribed for their services. However, we are planning to buy their services and subscriptions.

What other advice do I have?

I would recommend the solution to other people who plan to use it. Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Khokon Roy - PeerSpot reviewer
Support Engineer, VPN & Security | Network Operation at a tech consulting company with 501-1,000 employees
Real User
Top 10
Flexible, easy to manage, and great for enterprise-level companies
Pros and Cons
  • "The setup is easy."
  • "We'd like for them to improve the UI and improve on speed."

What is our primary use case?

We are using this as a pop router, and also as an enterprise solution. We are using this for load balancing.

What is most valuable?

The load balancing is very good. 

It works very well for enterprise-level organizations. 

The setup is easy.

It's stable. 

We can scale the product.

The solution is very easy to manage.

We find it to be quite a flexible solution.

What needs improvement?

I have not really faced any difficulties. 

We'd like for them to improve the UI and improve on speed. The interface capacity must be bigger.

For how long have I used the solution?

I've been using the solution for nearly six years. 

What do I think about the stability of the solution?

For enterprise-level companies, it's a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's mainly used in enterprises. We find it to be quite scalable. 

We have about 1,300 employees and 200 employees use MicroTik.

How are customer service and support?

I haven't contacted technical support yet.

Which solution did I use previously and why did I switch?

We also use Cisco and Juniper. Cisco costs more comparatively. MicroTik is more flexible, and anyone can manage it. 

How was the initial setup?

The solution is very easy to implement. It's not overly complex. 

I'd rate the setup five out of five in terms of ease of setup.

The maintenance isn't too difficult. If we get new customers, we may need to do some reconfiguration. Maintenance depends on incoming projects or requests from clients.

What's my experience with pricing, setup cost, and licensing?

I don't directly deal with pricing. I can't speak to the exact costs. The procurement team is dealing with the price.

What other advice do I have?

We're a partner and reseller.

I'm using the latest version of the product.

I'd recommend the solution to enterprise-level companies.

Overall, I would rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Reseller
PeerSpot user
PeerSpot user
Manager, Technical Planning and Solutions Design at Galaxy Backbone Ltd
Real User
Reasonably priced and the bandwidth management capabilities are good
Pros and Cons
  • "The most valuable feature is its bandwidth management ability."
  • "They should improve technical support and make direct access available to the customers."

What is our primary use case?

I am a solution provider and I deploy this product for my customers. Primarily, it is used for last-mile access. When I deploy it in an enterprise environment, It is normally for bandwidth control.

What is most valuable?

The most valuable feature is its bandwidth management ability.

What needs improvement?

The routers that this vendor makes are quite small and I think that they should make their products such that they conform to what the industry is used to. Not that it matters from a technical perspective, but often, customers see the size of the router and they think that it is used for a small environment because of its size. They look at the router and because it doesn't look like the Huawei or Cisco models, they think that it is underpowered because of the size. If they changed the external look and feel of the products to match what the enterprise environment is used to, then it would be good. Again, in no way does it affect the performance. Rather, it's just the perception.

They should improve technical support and make direct access available to the customers.

For how long have I used the solution?

I have been working with MikroTik Routers and Switches for approximately 15 years.

What do I think about the stability of the solution?

On a scale of one to five, I would rate stability a four.

What do I think about the scalability of the solution?

This is a scalable solution. Although, if you deviate too much from your original device then you will need to change it. If, for example, the scope changes significantly from the initial setup, then you might have to change your device.

Essentially, if the change in scale is too large then you might need to also scale your device accordingly.

How are customer service and technical support?

Technical support is not very good, as it is usually done through third-parties. You don't have direct access to MikroTik themselves. Most of the support we get is through forums.

Which solution did I use previously and why did I switch?

I also work with similar products from Juniper, Cisco, and Huawei.

How was the initial setup?

The initial setup is complex and you need to have a deep understanding in order to deploy it. The time it takes to deploy will depend on what you're configuring, in terms of what technologies. Typically, if it's just for connectivity, in usually 20 to 30 minutes you should be able to get MikroTik up and running. But, if it's compliance and other things then it may take a while longer.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable and is one of the main selling points for MikroTik devices.

What other advice do I have?

My advice for anybody who is implementing MikroTik Routers is to make sure that they have the requisite toolsets onboard to manage the devices so that they don't run into problems. Otherwise, it is a good and inexpensive product to use.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant and technical support at joudeh center for computer and modern software
Real User
Top 5
Although we received the product with no licensing costs, it needs to improve its stability
Pros and Cons
  • "I have seen a return on investment since we didn't have to pay a licensing fee."
  • "I don't like the product's performance."

What is our primary use case?

We use MikroTik's fiber router for Internet access.

What needs improvement?

I don't like the product's performance. Sometimes, it disconnects my network. Sometimes, when browsing or downloading something, the download rate comes down to zero. I have to use a VPN to check my right to use the Internet. The telecommunication company using MikroTik to control this does not give me satisfaction. I would like to see the product improve its buffering time.

For how long have I used the solution?

I've used their products for three to four years.

What do I think about the stability of the solution?

MikroTik should improve the stability of their products.

What do I think about the scalability of the solution?

With scalability, from time to time, I need to replace routers. Thirty to 50 users are using the product.

Which solution did I use previously and why did I switch?

We used Cisco previously. We switched to MikroTik because it was made compulsory by our telecommunication company. I, however, do not recommend it to be used by internet service providers.

How was the initial setup?

The initial setup is not easy. It took one hour to set up. You cannot set up the product remotely. You have to go to the location. Some ports might be closed. You have to set up the product at the location first and then make some rules to get the connection. After that, you must set up the security, which takes time.

We need two or three technical staff members to deploy and maintain the product. Sometimes more. One administrator, one engineer, and one or two developers.

What was our ROI?

I have seen a return on investment since we didn't have to pay a licensing fee.

What's my experience with pricing, setup cost, and licensing?

MikroTik makes some policies so we can get it for free. And if you disconnect the service from the telecommunication company, MikroTik asks you to pay a higher price. It's free at the start, but you will pay more and more if you don't like it.

What other advice do I have?

I rate MikroTik routers and switches a seven out of ten. We can't use all the product features due to telecommunications laws in my country.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.