Mimecast Email Security with Targeted Threat Protection Room for Improvement

IMC Companies at a transportation company with 1,001-5,000 employees
The detection rates are an area for improvement. The other opportunity area I see with Mimecast is that when you're searching inside of the admin console and you detect malicious emails that bypass Mimecast security: let's say you had a hundred of those messages there. Mimecast doesn't have a way to group those and submit one single report to Mimecast. You have to do one at a time which is not really very conducive — it's very time-consuming. Those are the main two points. If they work to fully resolve those two issues, that would make this an awesome tool. I mean, it's a good tool, but it would be even better. The main feature that will help everyone will be a different way to submit phishing or malicious emails that went through security. That would be a very good feature I would like to see in the next release. View full review »
Head Of Finance And Administration at a financial services firm with 1,001-5,000 employees
It was not so much about the product itself, however, their business model needs improvement. We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee. This is something which really worries us as a company. View full review »
Sumit Mhaskar
Regional Manager at a tech services company with 11-50 employees
Because we have not faced any challenges there is no way that we can say that there has to be some improvement. The price could be better, it should be reduced. View full review »
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