Mimecast Mailbox Continuity Pros and Cons

Mimecast Mailbox Continuity Pros

Warren Dettmann
System Architect at a hospitality company with 501-1,000 employees
The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good.
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reviewer1052493
Senior Email Engineer at a legal firm with 1,001-5,000 employees
The Large File Send feature comes in handy when you have to send fairly large attachments.
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Mimecast Mailbox Continuity Cons

Warren Dettmann
System Architect at a hospitality company with 501-1,000 employees
The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration.
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reviewer1052493
Senior Email Engineer at a legal firm with 1,001-5,000 employees
Technical support has been slower than it was in the past, likely due to the pandemic.
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