NICE CXone Initial Setup

reviewer1312371 - PeerSpot reviewer
Customer Service Manager at a wholesaler/distributor with 51-200 employees

It was very straightforward, we worked with a third party implementation group and they were fabulous and so easy to work with. They did great at dumbing down the developer and coding lingo to terms that we could understand and navigate through the setup.

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it_user674073 - PeerSpot reviewer
Principal Writer & User Experience Design at a tech company with 201-500 employees

The setup was simple.

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it_user674073 - PeerSpot reviewer
Principal Writer & User Experience Design at a tech company with 201-500 employees

We had a custom setup that cost us some money.

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reviewer1356090 - PeerSpot reviewer
Donor Management Coordinator at Legacy Donor Services Foundation
it_user674097 - PeerSpot reviewer
Marketing Coordinator Co-Op at a tech services company with 11-50 employees

The initial setup was fairly straightforward. They provide online training and support for new users. They, also, provide a detailed walkthrough of setting up your product. It is easy to get technical support when needed, during this process.

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it_user674100 - PeerSpot reviewer
Technical Writer / Help Author / Copywriter / Course Instructor at a tech vendor with 11-50 employees

Being a cloud service, everything ran from day 1. We styled the site according to the company profile, and even then, we swiftly received the assistance we needed, when we had issues with CSS or other related issues.

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reviewer1314576 - PeerSpot reviewer
Service Level Supervisor at a comms service provider with 51-200 employees

I did not do this part.

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