NICE CXone Other Solutions Considered

reviewer1312371

Customer Service Manager at a wholesaler/distributor with 51-200 employees

Yes, we evaluated Mitel, Genesys, Aspect, Zentalk.

it_user674073

Principal Writer & User Experience Design at a tech company with 201-500 employees

We evaluated WordPress. It was cheap, but the maintenance was heavy.

it_user674073

Principal Writer & User Experience Design at a tech company with 201-500 employees

Yes, but MT was the only HTML authoring tool of any value.

Find out what your peers are saying about NICE, Genesys, Five9 and others in Workforce Engagement Management. Updated: March 2024.

767,319 professionals have used our research since 2012.

reviewer1356090

Donor Management Coordinator at Legacy Donor Services Foundation

inContact was already in use when I began employment at my company. I did not have a say in which system was chosen.

it_user674100

Technical Writer / Help Author / Copywriter / Course Instructor at a tech vendor with 11-50 employees

We looked at one or two other options, but I can't remember their names. MindTouch seemed to deliver the complete package, and we've not looked back.

reviewer1314576

Service Level Supervisor at a comms service provider with 51-200 employees

I was not in charge of making the switch. My company started using NICE inContact before i started working here.

Find out what your peers are saying about NICE, Genesys, Five9 and others in Workforce Engagement Management. Updated: March 2024.

767,319 professionals have used our research since 2012.

NICE CXone Reviews