NICE CXone Pricing
Make a list of what you are looking for in a system. Pick 3 or 4 features that are an absolute must-have. Then build a comparison chart to fill out while you are having demos of the different products that you evaluating. Rate each line for each platform that you are seeing and at the end, consider the total score of the platform along with the recurring costs of the platform and setup costs to help determine what meets your needs and your budget.
View full review »It’s not a standalone software product. You pay a licensing fee on a contract basis. Remember, your files are in their repository. They have a custom archiving process. So, should you ever want to move away from MT, getting your content out might be challenging.
View full review »MT has the network effect that comes from being a CMS. Your docs go on their servers and getting them out is difficult, especially if you want to switch to another authoring format, e.g., Markdown. There are no converters and an automated extraction of the docs from the CMS is not available.
View full review »Buyer's Guide
NICE CXone
April 2024
Learn what your peers think about NICE CXone. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
This is not my area.
View full review »I don't know much about the pricing honestly, but MindTouch has several tiers to accommodate different types of customers.
View full review »This is not something that I take care of for my company.
View full review »Buyer's Guide
NICE CXone
April 2024
Learn what your peers think about NICE CXone. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.