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Mist Access Points OverviewUNIXBusinessApplication

Mist Access Points is #17 ranked solution in top Wireless LAN tools. IT Central Station users give Mist Access Points an average rating of 6 out of 10. Mist Access Points is most commonly compared to Cisco Meraki Wireless LAN:Mist Access Points vs Cisco Meraki Wireless LAN. The top industry researching this solution are professionals from a comms service provider, accounting for 36% of all views.
What is Mist Access Points?

Best Wi-Fi and Bluetooth LE performance
In addition to delivering the best Wi-Fi range and performance which is automatically optimized through reinforcement learning algorithms, Mist Access Points have a dynamic vBLE 16 element antenna array for the industry’s most accurate and scalable location services.

Data collection, analysis and enforcement
Mist Access Points are purpose-built to collect metadata for over 150 states that allows the cloud-based AI engine to perform analytics, machine learning, location service and event correlation. APs incorporate a 3rd radio for always-on security monitoring, troubleshooting and synthetic client tests.

Converged platform for Wi-Fi, Bluetooth LE, and IoT
Access Points feature integrated Internet of Things (IoT) sensors and an interface port to integrate and control analog/digital devices. This enables Mist to bridge the physical, location and connectivity realms, unlocking value from your network and eliminating the need for complex and costly overlay solutions.

Buyer's Guide

Download the Wireless LAN Buyer's Guide including reviews and more. Updated: November 2021

Mist Access Points Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta

Mist Access Points Video

Pricing Advice

What users are saying about Mist Access Points pricing:
  • "The price of this product is approximately the same as competing products in the market."

Mist Access Points Reviews

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ChandanaPiyaratne
Head of Infrastructure Solutions at Thakral One (Pvt) Ltd
Real User
Top 10
Fast, with good availability and good management

Pros and Cons

  • "If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
  • "There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."

What is our primary use case?

Our customer's primary use case is internet connectivity. 

What is most valuable?

If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient.

The solution offers good availability.

The connection is very fast.

From a network administrator's point of view, visibility and management are good.

What needs improvement?

There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points.

The wireless radio power needs adjustment. Different countries have different power ratings in decibel levels. While one country may have certain levels, another country will have different ones. All countries should have one standard of controlling power levels and frequencies. That way, it will be easier for us to plan with different brands. 

For how long have I used the solution?

We don't specifically use the solution; we're integrators and we sell it to clients.

What do I think about the stability of the solution?

The solution is scalable as long as the network is planned properly. If the planning is done correctly, the signal won't drop in and out.

What do I think about the scalability of the solution?

The level of scalability a user will get from Mist depends on the way they plan everything. If a company doesn't plan its wireless network properly, then it will have issues. The capacity and the distance for which an access point can serve depends on the network planning. 

If it is planned properly then it'll run smoothly. If not, it's possible that a company will have issues that will be very difficult to trace. For example, sometimes they will have the connectivity they expect, and sometimes they will not. All of a sudden the connections may drop. Moving from one location to another, the connection may disappear. Therefore, it's really important to plan.

How are customer service and technical support?

While there may be members of my team that have contacted technical support in the past, I personally have not, so I can't speak to how reliable they are. I just don't know.

How was the initial setup?

The initial setup is pretty straightforward. When it comes to installation, usually, if you're familiar with the product, it doesn't matter which brand or which model you are handling. The installation and connection are typically more or less standard across different brands. 

Most of the time you do need some technical background to handle implementation. You need to have some way of accessing the control interface of the access point in order to enable it.

What other advice do I have?

We're a partner.

We work with different deployment options depending on the customer. If the company is isolated to one or two access points in a place, we probably will use the cloud. If it is a big organization, where internal traffic is heavy, we might use on-premise controllers. Sometimes, maybe a hybrid is necessary. It depends on the customer.

I would advise other companies to plan the solution's implementation properly and do some background study because there are certain access points banned from certain countries. They need to know which product you can use. Then they need to have an idea about the limitations because there are capacity limitations and distance limitations for any access point. After that, it's important to plan inside the building (in terms of layout). How the access points are arranged will depend on where the walls are as well as the ceiling height. Every company needs to do some background study and plan properly with suitable technical consultation. 

I'd rate the solution eight out of ten mostly because there are certain limitations in wireless. There are certain cases where you need to go wired. If there's a very high bandwidth requirement, there are distance limitations, if there is a server requirement, or if there are any deep securities required, you can't use wireless.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
SS
Manager of Infrastructure and Security Services at a government with 501-1,000 employees
Real User
Top 5Leaderboard
Poor power consumption using POE has led me to turn off many of the features

Pros and Cons

  • "The triangulation feature can be used to determine where a person is in relation to the access point."

    What is our primary use case?

    For the time being, I am only using these access points on a demo.

    What is most valuable?

    The triangulation feature can be used to determine where a person is in relation to the access point. That's a cool feature.

    What needs improvement?

    The main problem is that the power consumption for the access point is always screaming that it needs more power. It's supposed to be POE and I set it up as the recommend POE supply, and it's still screaming that it needs more power. In comparison, I have no such problem with my Aruba system.

    For how long have I used the solution?

    I have been using the Mist Access Points for approximately nine months.

    What do I think about the stability of the solution?

    Since I upgraded the firmware, it has been a stable product. However, I have a lot of the features turned off because of the power problems with it.

    Which solution did I use previously and why did I switch?

    I also use Aruba wireless, and I am happier with that product. For example, I do not have the problem with power consumption that I am having with Mist.

    What's my experience with pricing, setup cost, and licensing?

    The price of this product is approximately the same as competing products in the market. 

    What other advice do I have?

    Overall, I am not too happy with Mist Access Points.

    I would rate this solution a three out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Find out what your peers are saying about Juniper, Cisco, Aruba Networks and others in Wireless LAN. Updated: November 2021.
    552,136 professionals have used our research since 2012.
    CA
    Information Technology Consultant at a marketing services firm with 1-10 employees
    Consultant
    Top 10
    Good control of access points but the configuration could be improved

    What is our primary use case?

    Our primary use case depends on the situation. Sometimes we deploy it on a service level and we have data centers that we provide this kind of service to. But mostly we do it through partners, system integrators or resellers. The kinds of businesses using the solution would be hotels, large conference venues, banquet halls, and things like that. We also work with a school. It's all about management. 

    What is most valuable?

    The most valuable feature would be the center life management, by which I mean being able to control the access points by groups. 

    What needs improvement?

    The configuration could be improved. 

    For how long have I used the solution?

    We've been using the product for a couple of years. 

    What do I think about the stability of

    What is our primary use case?

    Our primary use case depends on the situation. Sometimes we deploy it on a service level and we have data centers that we provide this kind of service to. But mostly we do it through partners, system integrators or resellers.

    The kinds of businesses using the solution would be hotels, large conference venues, banquet halls, and things like that. We also work with a school. It's all about management. 

    What is most valuable?

    The most valuable feature would be the center life management, by which I mean being able to control the access points by groups. 

    What needs improvement?

    The configuration could be improved. 

    For how long have I used the solution?

    We've been using the product for a couple of years. 

    What do I think about the stability of the solution?

    It's a stable product, we don't have any major issues with it. 

    How was the initial setup?

    I wouldn't say that the initial setup was straightforward, but it wasn't overly complex either. The difficulties related to configuration. The setup experience was somewhere in the middle, average. Deployment really depends on the size of the installation. 

    What's my experience with pricing, setup cost, and licensing?

    Setup cost was quite expensive, it's a concern. 

    What other advice do I have?

    I would rate this product a six out of 10. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    ITCS user
    IT Manager at a hospitality company with 201-500 employees
    Real User
    Top 5Leaderboard
    Has reasonable costs but the user experience needs improvement

    What is most valuable?

    The cost is the most valuable aspect of this solution. 

    What needs improvement?

    The user experience should be improved. It's not user-friendly. 

    What do I think about the stability of the solution?

    The stability and scalability are good. We have around 500 users. We aren't sure if we are going to increase usage. 

    How are customer service and technical support?

    We haven't needed to contact technical support. 

    Which solution did I use previously and why did I switch?

    The best solution is Meraki. 

    How was the initial setup?

    The initial setup is complicated. We did the setup ourselves. 

    What other advice do I have?

    I would rate it a six out of ten. Not a ten because I don't really like this solution. It doesn't have a good user interface.  I…

    What is most valuable?

    The cost is the most valuable aspect of this solution. 

    What needs improvement?

    The user experience should be improved. It's not user-friendly. 

    What do I think about the stability of the solution?

    The stability and scalability are good. We have around 500 users. We aren't sure if we are going to increase usage. 

    How are customer service and technical support?

    We haven't needed to contact technical support. 

    Which solution did I use previously and why did I switch?

    The best solution is Meraki. 

    How was the initial setup?

    The initial setup is complicated. We did the setup ourselves. 

    What other advice do I have?

    I would rate it a six out of ten. Not a ten because I don't really like this solution. It doesn't have a good user interface. 

    I would recommend Meraki over this solution. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    NW
    Network Administrator at a educational organization with 501-1,000 employees
    Real User
    Top 5
    Inter-functionality with other vendors was a negative but the feature set is extremely good

    What is our primary use case?

    I work in the government sector. 

    What is most valuable?

    The product feature set is extremely good and there was lots of visibility into different things that were not only network-related. 

    What needs improvement?

    I found the inter-functionality with other vendors a negative, and we weren't particularly happy with their sales model when it came to roll-out and implementation. 

    For how long have I used the solution?

    I worked briefly with this product. 

    How are customer service and support?

    The sales support team was real pushy in the beginning, and when we tried to implement and had some issues, they disappeared and then wanted their things returned.

    What other advice do I have?

    Mist was messy for us and the product was more than we…

    What is our primary use case?

    I work in the government sector. 

    What is most valuable?

    The product feature set is extremely good and there was lots of visibility into different things that were not only network-related. 

    What needs improvement?

    I found the inter-functionality with other vendors a negative, and we weren't particularly happy with their sales model when it came to roll-out and implementation. 

    For how long have I used the solution?

    I worked briefly with this product. 

    How are customer service and support?

    The sales support team was real pushy in the beginning, and when we tried to implement and had some issues, they disappeared and then wanted their things returned.

    What other advice do I have?

    Mist was messy for us and the product was more than we needed in our schools. It's not necessarily a bad solution but not well suited to our use case so I rate it six out of 10. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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