Mitel Application Suite Archived Reviews (More than two years old)

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Vendor
Network Administrator II at a financial services firm with 51-200 employees
Oct 12 2015

What do you think of Mitel Application Suite?

What is most valuable?

Ease of installation and administration.

How has it helped my organization?

Had a collegue that needed a phone solution for Work-from-Home. He didn't want to use his land line and the cell phone coverage was spotty at best. After only a few questions about installation, he was able to connect the Mitel and hit the ground running.

What needs improvement?

None

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service: Exceptional Technical Support: High

Which solution did I use previously and why did I switch?

What is Mitel Application Suite?

The Mitel Applications Suite consolidates a comprehensive set of unified business communications and collaboration applications onto a single server footprint with common installation, commissioning, and administration tools. MAS delivers capabilities such as unified messaging, speech-enabled auto-attendant, mobility, teleworking, sophisticated audio, video, and web conferencing, informal contact center functionality, and business reporting.
Mitel Application Suite customers
Carlsberg Breweries, Hyatt Hotels, Louvre-Lens, Firmdale Hotels, Starwood Hotels and Resorts, Banfield Pet Hospital