monday.com Competitors and Alternatives

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Read reviews of monday.com competitors and alternatives

AO
Head of Software Solutions at a tech services company with 11-50 employees
Real User
Top 10
Flexible and very easy to set up but can get quite complex

What is our primary use case?

We have a service desk for customers. We have the whole flow from customer feedback throughout, committing with a relation in the code in Bitbucket. We have the tracking and tracing, including all tracking of the issues all the way from the customer throughout the JIRA prioritization in backlogs and sprint planning and connecting those through the actual code commit in BItBucket. It's all done through JIRA to the service desk issue and back again to the customer. The entire ecosystem is quite connected.

Pros and Cons

  • "It's really smart how they connected these third-party vendors into their own marketplace. You can create and add apps. Anybody can do it."
  • "Pretty much 70% - 80% of the Next-Gen Projects features are still to be developed."

What other advice do I have?

I would guess we are using the latest version of the solution as we're using the cloud solution. I'm guessing that it's continuously updated automatically. I'd advise others to consider the solution. However, It depends on what they're trying to achieve. There are a lot of easier project management tools like Monday.com, for instance. It's a lot easier to get up and running. If your vision is to become a larger software development company, monday.com might be something that is usable for project managers. However, it wouldn't be a good tool, at least how I've seen it, to connect everything…
RC
Customer Relationship Manager Coordinator at Yamaha Motor
Real User
A user can create custom templates with any project, but the templates should allow for a default assignee

What is our primary use case?

I work on a marketing team in a position that was created to implement a CRM Communication Program for existing customers. Because this was a new position and I was new to the company, I was tasked with collaborating with several people across multiple teams. In my experience, it's very difficult to get work done effectively without some kind of project or task management tool. After trying out various online solutions, I learned that one of our divisions was already using Asana so I figured I would give it a try.

Pros and Cons

  • "Asana has helped me (as an individual contributor) organize my daily work and given me a way to plan for longer term objectives."
  • "A user should be able to identify an assignee for specific tasks or task types while applying the template, or at a minimum, allow for a default assignee. As it is, the template gets created with the just task dates driven by the project start and end dates inputted by the user. In my current situation, I'm assigning myself to many tasks, so I have to do that manually every time. Even if I eventually start adding other people to assign tasks, there won't be more than a handful to do. However, those few people will have multiple tasks. It would be nice to be able to select those individuals during the setup rather than having to do so manually once the project has been created."

What other advice do I have?

It would be nice in the future to add the ability to customize the colors of the interface and add company branding.
Get our free report covering Asana, Smartsheet, Atlassian, and other competitors of monday.com. Updated: May 2021.
513,091 professionals have used our research since 2012.