Moogsoft Primary Use Case

Consultant at a financial services firm with 10,001+ employees
Our primary use case is to reduce support request noise so that we can monitor and identify real issues rather than symptoms so we will be able to create tickets out of that with ServiceNow and enact more effective solutions. Moogsoft is a companion to how we envision using ServiceNow in an integrated fashion to improve the handling and efficiency of ITSM (IT Service Management). View full review »
Fahd Mirza Chughtai
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Our clients required much-needed improvement in the detection and remediation of incidents, ensuring continuous service delivery, so they opted for Moogsoft AIOps. View full review »
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