MSP360 Backup Archived Reviews (More than two years old)

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User
Director at CyberSec Europe
Apr 18 2018

What is most valuable?

* Connectivity to a lot of different cloud storage solutions * Highly configurable * Email notifications * Scheduling options

How has it helped my organization?

It has allowed me to implement a cost effective, highly configurable solution. It provides a good cost savings compared to our previous cloud backup.

What needs improvement?

Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable, although can be quite a large upfront cost.

Which solution did I use previously and why did I switch?

We previously used CrashPlan Pro.

What other advice do I have?

It is early in my usage, as I have only been using it for a couple of weeks.

Which other solutions did I evaluate?

I had a brief look at other options (GoodSync and Duplicati), but Cloudberry was cheaper and Duplicati was not reliable.
Tomas Bozck
Real User
Consultant at a transportation company
Mar 04 2018

What is most valuable?

General ease of use and performance of the Windows version. In this regard, Cloudberry Backup is a significant improvement over CrashPlan, which was my previous backup solution.

How has it helped my organization?

Cloudberry Backup is a replacement for CrashPlan, which is leaving the personal market. I needed a easy to implement backup solution for Windows and Linux. So far, Cloudberry meets my general expectations and may turn out to be an improvement over CrashPlan.

What needs improvement?

The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable.
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Real User
Owner
Feb 26 2018

What is most valuable?

* Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy… more »

How has it helped my organization?

This replaces a previous solution which is dropping support for peer-to-peer backup. With peer-to-peer, we can preseed a remote peer in the same city inexpensively as well as perform a fast recovery… more »

What needs improvement?

The interface could use some updating. The product functionality is beyond the scope of understanding for most people without an IT background. However, the interface feels like it is targeted for end… more »

What's my experience with pricing, setup cost, and licensing?

This is a good solution for smallish businesses and appears scalable to some extent. Enterprise level companies may find other solutions more appropriate. However, I do know that Cloudberry central… more »

Which solution did I use previously and why did I switch?

I previously used CrashPlan, but dropped it due to Code42 discontinuing support of peer-to-peer backup and changing their offerings.

Which other solutions did I evaluate?

I took a look at Duplicati and Arq, as well as CrashPlan's future offerings. Duplicati has real promise, but it is not stable enough yet and is a bit too fiddly.

What is MSP360 Backup?

MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.

MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.


Also known as
Cloudberry Backup
MSP360 Backup customers

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