Mule Anypoint Platform Pros and Cons

The monitoring capabilities of this product are very good because of the feedback it supplies in statistics.

MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern.

The API toolkit is the solution's most valuable aspect at this time, for our organization.

This is the easiest and best tool available.

It is very easy to use for building connectors. It comes with a lot of connectors. For example, it has different adapters for NetSuite, which are very easy to use. It also has Salesforce connectors. The object store feature is also really easy to use. Mule Anypoint Platform is also good in terms of performance and how it is managed behind the scenes.

API management.

The solution's market place for different kinds of integration platforms is the most valuable feature.

I have found several things most valuable, including its very quick implementation that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration.

The runtime management and connectors could use some work and are vulnerable to breakage after upgrades.

MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market.

The terms of use and how it's priced has become very difficult to manage, which is forcing us to look for alternatives already - and we haven't even been using it for that long just yet.

Mule should have better B2B integration.

It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur.

Lacks intelligent management data and intelligent mappings.

Technical support needs to be improved, especially when you need help with more technical aspects of the solution.

An on-premise setup requires special skills and you need a lot of professional services.