Mule ESB Customer Service and Technical Support

JustinJames
IT Consultant at a financial services firm with 5,001-10,000 employees
I'm not into any official technical support. Their forum is pretty good and it's very active, but I cannot assure you that you will get a response within a day or two. View full review »
Misabh Ulhaq
Software Engineer at a manufacturing company with 10,001+ employees
The community forums for this solution have been very helpful. You find plenty of information there. In the past three or four years, I have only raised three issues. They were related to the VM, and not the product itself, so I did not need product assistance. View full review »
Safouen Chibani
Developer JAVA/JEE, Mule ESB at a tech vendor with 11-50 employees
We have used technical support for some issues that we could not figure out by ourselves. They are fast and don't take a long time to respond. View full review »
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.
Ravi Gunda
Senior Architect at a tech services company with 10,001+ employees
The technical support has been very good. It depends on the account we're working on, however. Good accounts get prompt responses in regards to queries. View full review »
sudhir Kilani
Developer at a tech services company with 1,001-5,000 employees
Technical support for this solution is very good, and very interactive. If I have any questions then I reach out to them and they respond very quickly. View full review »
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.