Mulesoft Anypoint API Manager Room for Improvement

MA
Senior Architect at a consultancy with 1,001-5,000 employees

I don't think that it's a negative, but one of the biggest things is this: when they were merging with Salesforce they never said anything about that, they did not give any positive or negative news. They were just silent about that. I think there's something clandestine has been happening over there. I'd like to know what is the future roadmap of Mulesoft is after it got merged with Salesforce.

Nobody is giving proper information because I called a couple of Mulesofters and they're not giving information. I don't know whether they're naïve, or they don't want to disclose about whatever it is. That is the first thing they have to address. If they don't address probably they'll lose a lot of their customer base, so they must have to address that.

Also, in regards to near future resellers - they have to increase the capabilities for the Kubernetes, for continuous integration. Mostly you can call the DevOps. Still, now there are some gaps out there they have to address for the DevOps capability like continuous integration exclusively for the Kubernetes and Docker. They say that they have complained, but I asked for realistic examples and concerns, and still very few things have to be addressed. That is the first thing that they're going to have to address probably. I had some discussions with those people there. 

The second thing is they're mostly focusing on the security. I think security plays a vital role in going forward in regards to API stack. Not only for the API stack, but also for the enterprise service capabilities in which security plays a vital role. They're adding a lot of security capabilities over there. That is also one other thing I hope they continue to work on in the future.

In addition to that, they're going to add a lot of additional plugins. Plugins in the sense they compiled from Salesforce and a couple of other applications, but they have to address a few more applications. They should take a cue from Webex Desk. If everybody is using Webex Desk, every third-party application, and they want to communicate with Mulesoft, they don't have any plugins. They have worked a lot on the plugins. 

Lastly, regarding the streaming of data. In terms of streaming of data, I don't rely on Mulesoft. Whenever they do new data streaming or any streaming, the conceptual architecture connects to us, like data streaming and also for video streaming. Because the streaming capabilities are very minimal they don't stream. The capability was not there.

I heard that they're addressing this issue, probably in the next couple of months. They're going to address this issue. If they are, then I think this will be one of their biggest achievements. I think it will impact their business and also their challenge. It will impact the whole pipeline also, so they can accumulate more customers.

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MD
CEO & Co-Founder at a computer retailer with 11-50 employees

The initial setup is very complex.

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Technical Lead - Integration/Middleware at a financial services firm with 10,001+ employees

If you want to see the full-fledged functionality of their analytics engine, you have to pay separately for that. It's not the case with, for example, Apigee. That is out of the box. For MuleSoft, then you need to specifically pay an additional licensing fee be able to get the benefits of the analytics.

It would be ideal if they had full-fledged features out of the box versus having to pay for them separately. 

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Learn what your peers think about Mulesoft Anypoint API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,307 professionals have used our research since 2012.
AS
Enterprise Integration Consultant at a computer software company with 1,001-5,000 employees

I think while trying to evaluate the various products on the market, and what could be improved, I'm looking at the indications and analytics and the off-the-shelf dashboards that come with it. Those are things that really catch the eye. At the end of the day, it's the functionalities and the way they integrate with the multi-cloud platforms and other backends that are underpinning the hood. If I have to present an API solution to somebody and if I can show them what are the off-the-shelf dashboards that you get in the analytics profile, that becomes a major eye-catcher to take the discussion forward.

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Vice President at Bosch Automotive Electronics India Pvt. Ltd.

I work with the solution more from a strategy perspective. I don't get into the day to day of how it is run and things like that so I'm not sure if I'd be able to get into features or what may be missing.

The pricing is quite expensive. It should be adjusted to make it more affordable for users.

When they come up with a completely new version of the solution and there is no direct upgrade for the customer from the older version to the new version there's a lot of work to be done. Whatever time and money you have invested cannot be directly used in the new platform.

When they come up with a new version release or a new platform the customers, existing requirements, etc. should be transferred over easier. Migration every time there is a new version is difficult. It's something that they could fix.

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SA
Vice President Delivery - Enterprise Solutions and Infrastructure Services at a tech services company with 501-1,000 employees

The solution is not open source and the market is now open with a lot of options customers can test to explore and investigate. I think the code is something we need to explore. I think licensing costs should be reduced, it's quite expensive. 

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MV
Principal Consultant at a tech services company with 51-200 employees

With respect to the live help, I have language issues because I can't understand some of the things that I hear.

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RH
Lead Architect at a financial services firm with 10,001+ employees

The most important thing that should be improved is that it is too heavy. Even the API gateway and the API runtime are too heavy, which makes it more difficult to integrate. With the talk of microservice nowadays, this is something that needs to be improved.

It is not very easy to integrate into other platforms, such as those from IBM.

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RH
Lead Architect at a financial services firm with 10,001+ employees

I don't think that Mulesoft is doing an extremely good job.

The Mulesoft Anypoint API Manager is too heavy and some platforms are difficult to integrate with. The API gateway and API runtime are too heavy, which means that it is not suitable for microservices.

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MK
IT Consultant at a computer software company with 1,001-5,000 employees

The interface could be made more user-friendly.

Better documentation to help explain each of the features would be really helpful.

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OY
Network Management Systems Manager at a comms service provider with 5,001-10,000 employees

I would like to see more automation. Our operations are mainly between the IT applications and manual site transfer. Operations are done manually. It should also automate in the operation.

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Learn what your peers think about Mulesoft Anypoint API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,307 professionals have used our research since 2012.