N-able MSP Manager Overview

What is N-able MSP Manager?

Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.

  • Intuitive, lightweight ticketing with seamless RMM and N-central® platform integrations.
  • Painless time tracking with convenient timers and functionality for recurring tickets and appointments.
  • Closed-loop email with automatic ticket monitoring and routing, with a streamlined Microsoft 365 setup via OAuth.
  • Complete customer and knowledge management with a branded portal.
  • Accounting integrations with QuickBooks Online, QuickBooks Desktop, and Xero.

N-able MSP Manager is also known as SolarWinds LOGICnow, SolarWinds MSP Manager.

Buyer's Guide

Download the Help Desk Software Buyer's Guide including reviews and more. Updated: June 2021

N-able MSP Manager Customers

Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology

N-able MSP Manager Video

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MV
Deputy Department Head at a import and exporter with 501-1,000 employees
Real User
Top 20
Real-time reporting helps determine when the network infrastructure needs review

What is our primary use case?

Our primary use case for this solution is for network monitoring.

Pros and Cons

  • "This is a premier product and it has been around for a long time."
  • "What I would like to see is a simplified solution that is packaged better, where you can easily implement or turn on the functionality that you need."

What other advice do I have?

This is a premier product and it has been around for a long time. My advice is to make sure you know what you want to track. Make sure that you're buying the right component for what your requirement is. Don't get scared of the price tag because it's definitely worth it. I would rate this solution a ten out of ten.