N-able Remote Monitoring & Management Valuable Features
The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.
The automation is also helpful for us. For one of my clients, we see that every two or three days, one or two particular services on one particular server automatically shut down or stop. In that case, we just need to log into the server and start there. We have a predefined script that actually detects the service, digs down, and automatically starts that particular service. That feature is also very helpful.
Service Manager at Baker Computers Ltd
Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues.
We also get reports from the antivirus scans, which has been very helpful for us and the customers.View full review »
IT Manager at a tech services company with 1-10 employees
I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.
Compared to other remote access solutions that we tried, like Splashtop, SolarWinds gave us more complete functionality and flexibility.
IT Manager at a pharma/biotech company with 11-50 employees
We like that this solution is in real-time, it gives us real-time monitoring.
If there is an issue with the equipment or there is no connectivity, we receive a notification immediately. From the dashboard, we can see which devices are currently down.View full review »