Nagios XI Reviews

Nagios XI is the #4 ranked solution of our top Server Monitoring tools. It's rated 4.0 out of 5 stars, and is most commonly compared to Nagios Core - Nagios XI vs Nagios Core

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KODZOVI Loïc
Real User
Head of IT, Projects and Organization at a financial services firm with 10,001+ employees
Jun 24 2019

What is most valuable?

The most valuable feature is the setup wizard. The wizard just asks you for simple details and automatically starts collecting logs. It will give you some hints to configure your login on remote… more »

How has it helped my organization?

It provides an easy and powerful solution to network monitoring so I can pay attention to other concerns.

What needs improvement?

For enterprise users, the product would be better if it came with dedicated plugins. It has an online store for plugins and additional features, but most of the plugins we have are mostly open source… more »

What's my experience with pricing, setup cost, and licensing?

The license and support are very expensive. You pay separately for each and the licensing is a little complicated. With a company like Cisco which may be expensive, the support is included. This… more »

What other advice do I have?

The price of the licensing is very high, even for a big company. There are good open source products in the market that we could use for free and other companies I know are using them because of the… more »

Which other solutions did I evaluate?

It is hard not to consider other solutions now because of the advice of other CIOs and their experience with open source products that save them a lot of money. It may not always save time because… more »
Real User
NOC Manager/Network Administrator at a tech vendor with 1,001-5,000 employees
Jun 20 2019

What is most valuable?

The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers. I get red and green indicators that help me to quickly check for and… more »

How has it helped my organization?

It has improved the task of network monitoring.

What needs improvement?

When you monitor a lot of things it creates a lot of events and logs. I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space. I would also like a better… more »

What's my experience with pricing, setup cost, and licensing?

This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years.

Which solution did I use previously and why did I switch?

I am also using KS-Soft Advanced HostMonitor, but only for monitoring the up or down status of the machines. It has a much better icon view of the dashboard. When our customer wants to look at their… more »

What other advice do I have?

I am using the original version of the software that I purchased because I do not have a support contract. This means that I have not received support or updates in several years. While this solution… more »
Learn what your peers think about Nagios XI. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,246 professionals have used our research since 2012.
Real User
Network Engineer at a tech services company
Jun 21 2019

What is most valuable?

The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need. You can find and change your speed in the… more »

How has it helped my organization?

This solution has improved our ability to determine the source of a connection failure in our network. Prior to using Nagios XI, we did not know whether the drop in… more »

What needs improvement?

I would like to see more customization in the network map because it is a bit tricky to use it. First, when you click on one of the devices on the map, it shows you… more »

What's my experience with pricing, setup cost, and licensing?

The licensing fees for this solution are approximately $3,000 USD per year.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

What other advice do I have?

I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

When I was researching solutions I read about Nagios XI, and it was rated as one of the best solutions. I tried it and I liked it, which is why it was selected.
Hattab Mahdi
Real User
IT Project Manager at a manufacturing company with 501-1,000 employees
Jun 19 2019

What is most valuable?

This solution is very good for monitoring infrastructure. It is simply to use, and you can receive notifications by email.

What needs improvement?

This solution would be improved with the inclusion of additional services. Monitoring streaming services is an example of something that is not currently supported, so in order to handle this, I would have to write a script. Scripts like… more »

Which solution did I use previously and why did I switch?

I have used other solutions from vendors such as McAfee, but Nagios XI is the best solution when compared with others.

What other advice do I have?

This is a very good solution and it is simple to use, for any company. It is also very stable and you can monitor a large number of services with no problem. You can also create many users and have them receive notification by email. It's… more »

Which other solutions did I evaluate?

I am in the process of testing a large number of solutions, and this is the best one.
Michael Nbwiga
Real User
IT CIO at Kimfay
Jun 14 2019

What do you think of Nagios XI?

What is our primary use case?

We are planning to use this solution for network server monitoring. We have had training for deployment on our end, but it is not yet in production use.

What is most valuable?

The most valuable feature is the monitoring of processes.

What needs improvement?

I think that the process of installing this solution can be improved because it is quite hectic. The interface could be more user-friendly.

For how long have I used the solution?

We are still in pre-production.

What do I think about the stability of the solution?

I think that stability is quite good. 

What do I think about the scalability of the solution?

We are still in the pre-production stage and have only two IT administrators using the solution. There will be six users once it…
Asher Margolis
Real User
R&D Support & Monitoring, IT Production at a tech vendor with 51-200 employees
Jul 21 2019

What is most valuable?

The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful.

What needs improvement?

There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple. Going over the data and the information is complicated at the moment. The management of the commands is also a little complicated.

What other advice do I have?

In regards to the interface, obviously it can always get even better but at the moment it's functional. It's a good tool. It's very easy to use, very straightforward, and I would recommend it. I would rate this solution a seven out of 10. I like it but of course, it could be better. The product detail should look better, and again, being able to find information on the search is not good enough. I… more »
D Lezama
Real User
Analyst at Cablevisión Fibertel
Jan 13 2019

What do you think of Nagios XI?

What is our primary use case?

For monitoring HFC network from the headend to end-of-line, mainly power supplies (transponders).

How has it helped my organization?

Integrating events and performance data between multi-vendor network elements and management systems.

What is most valuable?

All of them, but mainly:  Highly-efficient server performance monitoring engine Configuration wizards Infrastructure management Configuration snapshot.

What needs improvement?

Developing a tool for KPIs and KQIs WebUI should be improved (visual aspect) and should incorporate non-relational databases.

For how long have I used the solution?

One to three years.

What is Nagios XI?

Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.

Nagios XI customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.

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