NEC UNIVERGE Sphericall Archived Reviews (More than two years old)

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Vendor
Co-Founder at a comms service provider with 501-1,000 employees
May 02 2016

What is most valuable?

* Simple and powerful standard solution * Network independent * High level of redundancy at zero cost * UC client application * User Centric capability * UC &amp… more»

How has it helped my organization?

Staff for administering Univerge 3C are telecomms specialist, but the person who administrates Active Directory could be the one as it´s a platform that is fully software… more»

What needs improvement?

For many customers it is good to have a very wide open support for SIP gateways and terminals. A proprietary cheap gateway solution would be desirable.

What's my experience with pricing, setup cost, and licensing?

I believe that Univerge 3C is simple from the presales process. You only deal with less than 10 numbered parts for licensing. In terms of pricing, there is flexibility in… more»

Which solution did I use previously and why did I switch?

We have switched TDM and Hybrid Solutions from Avaya, Ericsson, Alcatel.

What other advice do I have?

Active Directory and Exchange administrators have to be involved during the process of pre-installation and a minimum time during installation.

Which other solutions did I evaluate?

We have several times evaluated Shoretel and Cisco. Complexity of those products and level of expertise needed for implementing gave Univerge a great advantage.

What is NEC UNIVERGE Sphericall?

UNIVERGE Sphericall is a complete, software-based, unified communications solution that redefines the way a business and individuals communicate.
Also known as
UNIVERGE Sphericall
NEC UNIVERGE Sphericall customers
The Peninsula Shanghai, Voorhees College, Keller Williams Realty, Curve