Director of the Projects Department at ALPIX
Real User
Significantly increases performance for our customers, and simplifies storage management
Pros and Cons
  • "The most valuable features are the performance and the storage efficiency, due to the compression and deduplication... The efficiency is very important because we can buy fewer disks for more data."
  • "Another issue is that for smaller customers, NetApp doesn't have enough disk sizes. You begin with a 980-gigabyte disk and the next size is 3.8 terabytes. There aren't any disk sizes in between. Competitors have more choices in disk sizes."

What is our primary use case?

It's used for SAN environments and a lot of VMware utilization.

How has it helped my organization?

For our customers, the main benefit is the performance they get with NetApp AFF. We have a lot of feedback from customers about how their applications work faster and that they are very happy with it.

We deploy it a lot for VMware environments and, with VMware, we have nearly all the client's applications. We can have 500 or 1,000 virtual machines on the AFF. Sometimes they tell us that a compute application that, with earlier generations of storage solutions, took hours or days, takes much less time with AFF. For some customers, it takes three or four or five times less, with the new AFF.

Using NetApp AFF has also helped to reduce support issues. It's very stable and we don't have a lot of issues with it. I can talk a lot about this aspect because sometimes we provide support for NetApp. We have certification for level-one and level-two NetApp support. We only escalate the L3 support to NetApp. It's a very good technology with very few bugs.

In addition, the ONTAP data management software has simplified our clients' operations. NetApp is simple to manage. You can grow and reduce the capacity, and you can create a backup copy through replication with SnapMirror and SnapVault. There are a lot of features in NetApp and they are simple to implement.

What is most valuable?

The most valuable features are 

  • performance
  • storage efficiency, due to the compression and deduplication.

We use StorageGrid in two ways. The first usage is stand-alone to provide S3 object storage. And the second use case is to use FabricPool, the NetApp technology that moves a snapshot from the AFF to AWS. It's a very good solution because AFF is SSD technology, meaning the storage is expensive. It's very helpful to have the ability to move cold data, like a snapshot, out of the SSD.

What needs improvement?

We have an S3 protocol with the AFF, but there are a lot of limitations. The new ONTAP version has S3, but we can only do a very small volume.

Another issue is that for smaller customers, NetApp doesn't have enough disk sizes. You begin with a 980-gigabyte disk and the next size is 3.8 terabytes. There aren't any disk sizes in between. Competitors have more choices in disk sizes.

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NetApp AFF
April 2024
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For how long have I used the solution?

I have been using NetApp AFF since the beginning. I have worked with NetApp for more than 10 years.

We are a distributor, so we install a lot of storage for many customers. I have worked with all the models, including the AFF C190 and C220, the FAS8020 and 8040, the AFF A300, the AFF 700, and the biggest was an AFF A900.

What do I think about the stability of the solution?

The stability is very nice. I've worked with NetApp for a long time and the stability has been excellent.

What do I think about the scalability of the solution?

We can very easily add volume with new disks and we can add more compute with more controllers. And we can refresh and upgrade hardware very easily. We do that very often and customers are very happy with this aspect.

How are customer service and support?

NetApp support is very good if you have a very serious disaster, such as a service interruption. You can ask for help from L1, L2, or L3 and get someone connected with you. But when you have a less important issue, such as a bug or a feature not working as you want, but you don't have a service interruption, the support is very slow.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment of NetApp AFF is easy. We can deploy it in a very small amount of time. The NetApp is pre-configured so you just have to run the setup, with some workloads that are already ready. In a few hours you can have production running on it. And for customers, it's very easy to learn how to use it.

The implementation strategy for each environment is always a little different, but the main architecture is very similar. We always do a workshop with the customer, at the start of a project, and we design it for their specific requirements, but overall, the architecture is always similar.

We have a specific service for the maintenance of NetApp, and that team has six people, but they maintain all our NetApp installations, not only AFF.

What was our ROI?

Our clients see return on their investment in AFF, due to the stability and efficiency. The efficiency is very important because we can buy fewer disks for more data.

What's my experience with pricing, setup cost, and licensing?

The list price of AFF is too expensive. But we have a good connection with NetApp and we can get a very big rebate and that makes the price similar to the competitors' pricing. But I would tell NetApp that they need to be careful with the pricing of the new NVMe disks. They are way too expensive.

Which other solutions did I evaluate?

We use AFF a lot in MetroCluster architecture, with synchronous replication between two data centers. In this scenario NetApp has some very hard requirements, like a specific switch that is mandatory. Its competitors don't have all these requirements. So sometimes it's very difficult to win projects as a result.

But on the positive side, NetApp is very performant, very stable, and easy to manage. And when it comes to support for both file services and block services, NetApp is definitely better. We tried some of the competitors' solutions and with them it's not so easy. The NAS protocol is very good in NetApp.

What other advice do I have?

Try it. It's a good solution. In a MetroCluster environment, I think it's the best solution on the market today, with flash technology. You can have flash and synchronous write between two data centers.

A lot of customers use NetApp with NAS and SAN. It's not a key point, but it's a good feature.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Sr Data Storage at a energy/utilities company with 10,001+ employees
Real User
Gives you full functionality, is easy to use and enabled us to add new applications without having to purchase additional storage
Pros and Cons
  • "Before we implemented AFF, Oracle was running on a traditional storage spindle and at a very low speed with high latency, and the database was not running very well. After we converted from the spinning disk to the all-flash array, it was at least four times faster to access the volume than before."
  • "The monitor and performance need improvement. Right now we are using the active IQ OnCommand Unified Manager, but we also have to do the Grafana to do the performance and I hope we will be able to see the improvement of the active IQ in terms of the performance graph. It should also be more detailed."

What is our primary use case?

We use AFF to serve out the Oracle and for the virtual storage VDI.

How has it helped my organization?

Before we implemented AFF, Oracle was running on a traditional storage spindle and at a very low speed with high latency, and the database was not running very well. After we converted from the spinning disk to the all-flash array, it was at least four times faster to access the volume than before. For the VDI, they were not able to run the traditional spinning disk. This is what we bought the AFF for.

The thin provisioning has enabled us to add new applications without having to purchase additional storage. The basic rule we practice is that every time we create a flex group, we also create it with thin provisioning. That gives give us a little bit more cushion.

AFF has enabled us to automatically tier cold data to the cloud.

It has absolutely improved application response time. Now they talk directly to the SSD rather than a spinning disk. It has improved by at least four times.

We are able to reallocate resources or employees that we were previously using for storage operations. It allows us to do lots of things that we would never have been able to do before, like provisioning, dedupe, and data compacting.

We are able to move large amounts of data from one data center to another or to the cloud. We call it the SVMDR. I am able to replicate the entire native storage to the new location without a lot of effort. 

What is most valuable?

We stay away from what is called a silo architecture. NetApp cluster enables us to do a volume move to different nodes and share the entire cluster with the various sub setups as well as using the most storage we have on ONTAP. We are able to tailor and cut out at a file level, block-level or power level, to our various clients.

What needs improvement?

The monitor and performance need improvement. Right now we are using the Active IQ OnCommand Unified Manager, but we also have to do the Grafana to do the performance and I hope we will be able to see the improvement of the active IQ in terms of the performance graph. It should also be more detailed. 

In the next release, I'm looking for a flex group because that is the next level of the volumes, extended volume for the flex vault. In the flexible environment, we run into the limitation of the capacity at a hundred terabytes and sometimes in oil and gas, like us, when the seismic data is too big, sometimes a hundred terabytes are not big enough. We have to go with the next level, which is the flex group and I hope it has features like volume being able to transfer to the flex group. I think they said they will add a few more features to the flex group. I also wanted to see the non-disruptive conversion from flex vault to the flex group be easier so we don't have to have any downtime.

What do I think about the stability of the solution?

Every time we start up the system, they have an HA, so the failover capability helps us do a non-disruptive upgrade. It really helped.

What do I think about the scalability of the solution?

The scalability is a non-disruptive add on so if we need to grow the system we are able to either add an additional shell to it.

How are customer service and technical support?

We never have any issues with technical support. They are very responsive to our problems because we have a NetApp account manager, so we are able to to engage the level two level three engineering much quicker.

Which solution did I use previously and why did I switch?

We also evaluated Pure Storage. They also provide an all-flash array but I like NetApp better. With NetApp they allow us as a system administrator, we are able to do everything we want.

How was the initial setup?

The initial setup was straightforward. We have been doing it for a while, so we know how to put it together.

What about the implementation team?

We implemented it ourselves. 

What's my experience with pricing, setup cost, and licensing?

You have to pay a little bit more for the storage but you gain with the speed provided.

What other advice do I have?

AFF is just like any traditional NetApp. It has Snapshot, SnapMirror, and SnapVault.

I don't see anybody get even close to NetApp. NetApp is one of the best. I would rate them a nine out of ten.

My advice to anybody considering this solution is to look at the best out there and NetApp is one of the best in terms of ease of use and gives you a full-functionality. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp AFF
April 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Principal Storage Architect at Marvell Technology Group
Real User
Boosts performance for tasks like general workloads, virtualized workloads, and high-performance databases
Pros and Cons
  • "NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability."
  • "In terms of improvement, the support could be a little better."

How has it helped my organization?

I use AFF to boost performance for tasks like general workloads, virtualized workloads, and high-performance databases. It helps me manage costs while delivering better results in these areas. 

Additionally, AFF has significantly simplified my infrastructure while maintaining high performance. It simplifies the infrastructure by allowing us to easily migrate and adjust workloads using SnapMirror based on our environment's needs. 

With multiple clusters, it offers the flexibility to distribute workloads effectively and adapt to changing demands. AFF has also reduced support issues. Customers usually only complain about performance when it's a real problem, but with AFF's flash storage, we have had fewer complaints. When issues do come up, they are often related to other parts like the network, not the storage itself, which makes troubleshooting easier. 

What is most valuable?

NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability.

What needs improvement?

In terms of improvement, the support could be a little better but it has improved a lot.

For how long have I used the solution?

I have been using NetApp for thirteen years.

What do I think about the stability of the solution?

NetApp AFF is very stable. I would give it a ten out of ten for stability.

How are customer service and support?

The support has been good, with responsive assistance, especially at higher tiers. However, there were some language and repetitive questions issues with the first-line support, but it improved as it escalated to higher levels. Having account managers has been beneficial.

How was the initial setup?

The initial setup was easy, similar to other NetApp FAS installations.

What's my experience with pricing, setup cost, and licensing?

The price is a bit high, but it is worth it because we have fewer performance issues to deal with and it saves us time. Using multiple NetApp clusters also helps us move workloads as needed, which cuts costs.

What other advice do I have?

Overall, I would rate NetApp AFF as a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
VinceVitro - PeerSpot reviewer
Senior Storage Architect at a healthcare company with 1,001-5,000 employees
Real User
Top 5
Scales well, straightforward deployment, but SAN functionality could improve
Pros and Cons
  • "The most valuable feature of NetApp AFF is the reputation of the company."
  • "NetApp AFF could improve SAN storage because it feels as if it was not put together at the beginning, it functions as an afterthought. Additionally, the cloud features could be more mature."

What is our primary use case?

We are using NetApp AFF primarily for file servers.

How has it helped my organization?

NetApp AFF has helped our organization because they're reliable, and the file shares are available to everyone all the time.

What is most valuable?

The most valuable feature of NetApp AFF is the reputation of the company.

What needs improvement?

NetApp AFF could improve SAN storage because it feels as if it was not put together at the beginning, it functions as an afterthought. Additionally, the cloud features could be more mature.

For how long have I used the solution?

I have used NetApp AFF (All Flash FAS) within the past 12 months.

What do I think about the stability of the solution?

I rate the stability of NetApp AFF an eight out of ten.

What do I think about the scalability of the solution?

We have plans to increase our usage of the solution in the future.

I rate the scalability of NetApp AFF a seven out of ten.

How are customer service and support?

I rate the support of NetApp AFF a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of NetApp AFF is straightforward.

What was our ROI?

NetApp AFF is a good investment, but it is expensive.

What's my experience with pricing, setup cost, and licensing?

NetApp AFF is an expensive solution.

What other advice do I have?

I would recommend this solution for NAS but not for SAN.

I rate NetApp AFF a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Unix Storage Engineer at a consultancy with 1,001-5,000 employees
Video Review
Real User
Excellent user experience, the speed enables initiatives to include more databases and reports in the all flash
Pros and Cons
  • "NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with."
  • "I would like to see the ability to include more applications from applications to managed storage. If we can have more applications or more interface in more applications, that would be great."

What is our primary use case?

Our primary usage for All Flash is for the Oracle Database. 

How has it helped my organization?

All Flash is improving our organization because we used to have the databases on different tiers and now All Flash is reducing the report time. All of the reports and processing is taking less time, so all the information is ready in the morning for the executives to make decisions.

This solution is also bringing up a new initiative for our company to include more databases or more reports into the All Flash because of the speed of getting the information.

For enterprise apps, we mostly use Oracle. All of the Oracle applications have been improved a lot since we began using All Flash. All of the processing and ETL, for instance, used to take 25 hours, now it is taking three. That improves a lot of parts of the price of applications.

TCO has decreased. After we acquired the AFF 8080, we got a couple of A 700s, and they are cheaper than the 8080. 

As the main uses for the all-flash we have is for Oracle. For us to provision a new VM with new databases takes 35 minutes exactly.

What is most valuable?

The most valuable feature for us is the speed of the read of the information. We can get the information as fast as possible. 

The user experience we are getting from All Flash is excellent. The performance is great. The administration is exactly the same as all the other storage in NetApp which is great. It is very good, we are so pleased.

What needs improvement?

I would like to see the ability to include more applications from applications to managed storage. If we can have more applications or more interface in more applications, that would be great.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is even better with version 9 with all the Oracle Databases including OVM, which is a virtualization of the Oracle.

What do I think about the scalability of the solution?

Scalability of the All Flash is the same as the other. We can increase the amount of storage needed as we need it. As we buy them we just add them up with no downtime required. We just go ahead and increase the size, that is it.

How are customer service and technical support?

NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with.

What other advice do I have?

I would rate this solution a ten for the huge improvement in performance between All Flash and the hybrid storage to the All Flash with the ONTAP 9. From 8.2 to 8.3 to 9, the performance is almost double. Ten is the best answer I can give.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at TELUS Corporation
Real User
When we move to all-flash, our response times were reduced to microseconds
Pros and Cons
  • "When we move to all-flash, our response times were reduced to microseconds."
  • "It has improved performance for our enterprise applications, data analytics, and VMs. These improvements are a result of all-flash, throughput, reliability, compression, etc."
  • "One of the features that I am looking for, which is already in the works, is to be able to take my code and automatically move it to the cloud."

What is our primary use case?

We use it for NFS and CIFS to structure data. We have about a couple of petabytes of all-flash.

How has it helped my organization?

Some of the volumes for our response times were 30 to 40 millisecond. When we move to all-flash, our response times were reduced to microseconds. There was a tremendous improvement. In terms of the dedupe and compression, it is squeezing the physical size where we are now seeing an 80 percent reduction, which is very positive.

The solution has affected IT’s ability to positively support new business initiatives.

It has improved performance for our enterprise applications, data analytics, and VMs. These improvements are a result of all-flash, throughput, reliability, compression, etc.

    What is most valuable?

    • Deduplication
    • Compression
    • Speed
    • The user experience is fast.

    What needs improvement?

    One of the features that I am looking for, which is already in the works, is to be able to take my code and automatically move it to the cloud. I believe this is coming out in version 9.4.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    We have been running it for two to three years. It hasn't gone down yet. It can't get anymore reliable than that.

    What do I think about the scalability of the solution?

    Thanks to dedupe, our physical footprint is quite a lot. All the scalability that we have done, we have so far done it within our organization. We haven't expanded it physically yet.

    How is customer service and technical support?

    Since the product hasn't gone down in three year, there hasn't been a need to contact technical support.

    How was the initial setup?

    The initial setup was straightforward. Nothing to it. The professional services from NetApp came in to help us out, and they knew their stuff.

    What about the implementation team?

    We used NetApp for the deployment and our own resources. The experience was very positive.

    Which other solutions did I evaluate?

    The vendors on our shortlist were Oracle, Dell EMC, and Hitachi.

    We chose NetApp because we were already using it, which make things simple, and its pricing. Also, some of NetApp's features are dominant in the market versus its competitors.

    What other advice do I have?

    With all-flash, you can never go wrong. I am in the process of converting everything to all-flash.

    We are not currently connected to the public clouds. We are looking to connect to them in 2019.

    It takes us days to setup and provision enterprise applications using this solution.

    We chose this solution because vendors are choosing all-flash over hybrid.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Data Center Engineer at Belimed
    Real User
    Top 20
    Easy to use and reliable solution
    Pros and Cons
    • "It is a stable solution."
    • "They should provide easier integration with multiple systems."

    What is our primary use case?

    We use the solution to host the system data for VMs.

    What is most valuable?

    The solution's most valuable features are pricing and speed.

    What needs improvement?

    They should improve the solution's features for disaster recovery. Also, they should provide easier integration with multiple systems.

    For how long have I used the solution?

    We have been using the solution for one and a half years now.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    We have 1500 solution users in our organization. It is a scalable product.

    How are customer service and support?

    The solution's customer service is good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have worked with HP in the past. In comparison, NetApp has various protocols like NFS and CIFS. Also, it is much easier to use and integrate than HP.

    How was the initial setup?

    The solution was easy to deploy and took half a day to complete.

    What about the implementation team?

    Initially, I implemented the solution myself. Later, I took help from a reseller to review it. Also, two or three executives are required to maintain the solution.

    What's my experience with pricing, setup cost, and licensing?

    The additional license for the solution costs 45k. It is relatively cheap compared to other vendors.

    What other advice do I have?

    I recommend the solution to others and rate it as nine. It is very stable, reliable, and cost-effective.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Cloud Storage Engineer at a university with 5,001-10,000 employees
    Real User
    Is reliable and scalable, and can quickly and efficiently snapshot the data
    Pros and Cons
    • "I like the ability to snapshot, and the cloning features are valuable to us as well. I like that I can quickly and efficiently snapshot the data and move it to wherever I need to locally or in the cloud. Also, I know that when I take the snapshot that all of the data will be there and that it will be usable when I need to use it."
    • "It can get a little expensive if you need to add more disks. The cost is a pain point for us, especially in terms of expansion."

    What is our primary use case?

    Our primary use case is running NFS exports for our local on-premises VMware and our CIFS for local shares.

    What is most valuable?

    I like the ability to snapshot, and the cloning features are valuable to us as well. I like that I can quickly and efficiently snapshot the data and move it to wherever I need to locally or in the cloud. Also, I know that when I take the snapshot that all of the data will be there and that it will be usable when I need to use it.

    The reliability of NetAPP AFF is another valuable feature.

    Blue XP has made it a single pane of glass so that we can see both on-premises and the cloud. We don't have to worry about going back and forth. It has made everything seamless in terms of the look and feel for the admins.

    We use other NetApp Cloud Services solutions such as FSx, Cloud Volumes ONTAP, BlueXP, and Cloud Manager. We're just starting to dip our toes into FSxN. We run all of our student services, our general ledger, and all of our classroom-related items off of CVOs. It has been very reliable for us.

    For how long have I used the solution?

    We've been using NetApp AFF since 2019.

    What do I think about the stability of the solution?

    We have been running NetApp AFF (All Flash FAS) since 2019, and we've not had one unplanned outage since then. It's been a reliable workhorse for us.

    What do I think about the scalability of the solution?

    We've had to upgrade our available storage three times, and it was all seamless. There is a cost every time, but there hasn't been an outage. It's been quick and seamless, and we haven't had any issues with scalability.

    We have 8,000 undergraduate students and 2,000 graduate students, and we facilitate another 5,000 university staff. We run all of our campus-wide phone systems and CIFS on it, along with our local VMware environment. We have about 10,000 to 15,000 people relying on NetApp AFF every day.

    How are customer service and support?

    Whenever we have a problem, the technical support staff usually contact us before we contact them. We've never had an issue with technical support, so I'd give them a rating of ten out of ten.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    As far as a return on investment, it's freed up a lot of our time so that we do not have to worry about the little things that usually take up the majority of our day. Our time can be spent in other areas, whether that's helping with other products, developing new ones, or helping end users.

    What's my experience with pricing, setup cost, and licensing?

    It can get a little expensive if you need to add more disks. The cost is a pain point for us, especially in terms of expansion.

    What other advice do I have?

    Overall, I would rate NetApp AFF (All Flash FAS) at ten on a scale from one to ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
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    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.