NetApp OnCommand Insight Other Advice

StorageA970f
Storage Architect at US Navy
When I look at a vendor, generally I look to see if I feel like I'm being fed a lot of bull or are they really talking to me. I look for a vendor that genuinely takes interest in what we're doing and sells you something you need. That was one of the things that impressed us about our sales guy. When he came in, we were looking at a much bigger NetApp environment. He told us,"I would love to sell you that, but you don't need it." It's those kind of people. When you come in and you actually tell me what you think I need and I say, "Oh, but I want to buy this widget," and it's real expensive, and they say, "But you don't need it," that's when I know you're trying to help me out, size it up, make it more functional for me. But also, I want to make sure I can grow with it. So, I look for honesty in a vendor, if that's the right word. But you usually have to sit and talk to him for a while before you finally figure out if they're here just selling me a load or they're actually telling me what I need to hear. If you'd asked me three years ago, I would have given it a one out of 10. Today I give an eight. I love it. They need to change the GUI interface at the very beginning, but I love it. I think it's a great product. I'm completely turned around. I'm 100% on board with OCI now. I would say that if you've got a large virtual environment with a NetApp storage - OCI is written by NetApp - it would almost be silly to look elsewhere. You can look at other storage solutions like EMC, but if you're pure NetApp like we are, there is no other tool like OCI. It does everything. It has all the hooks because the people that built the product are the people that make OCI. It's going to do more for you than an EMC or something like that. View full review »
HighPerfea5c
High Performance Compute at a energy/utilities company with 1,001-5,000 employees
NetApp is a major player. You should look into them. Their service around the world is incredible along with their support. OCI is moving at light speed. They are doing a good job on the trends. I am looking at he NFS in the cloud and Cloud Volumes. View full review »
Jonathan Pure
Lead Systems Administrator at a retailer with 1,001-5,000 employees
When we select a vendor, we look for somebody who is innovating in whatever their marketplace is, and that has a good forward thinking strategy. Somebody who is leveraging good interface technologies, because interface is super important when you're just trying to get in and get something quick; somebody who is using HTML5 and that has fast response time, that's really important to us. I gave it an eight out of 10 for some of the reasons I said before. The interface isn't fully tied together, there's still some pieces that are outside of the web interface. But, with all the other improvements, I can't complain too much about the actual functionality, setting up dashboards and looking at the performance data. I would just day be aware of everything that you're looking to monitor, to see if it makes sense to use it. If you have a lot of systems that don't fit into the OCI infrastructure, then you might want to look around a little bit more. But if you're using NetApp specifically, and you're looking at a lot of the technologies that integrate closely with OCI, I think it's a good fit. But really, the best thing to do is to look at something that fits the technology that you have. View full review »
Madhu Vinod Diwakar
Technology Architect at a tech company with 10,001+ employees
When selecting a vendor to work with, the most important criteria for us are support and its foothold in the market. If you're talking about storage arrays, it's the federation and the high availability components. Recently we had some mishaps where we had outages. So, high availability of the array is a big decision-maker for us. I gave it a six out of 10, not because the company is doing anything bad but taking simplicity into consideration, it's not simple. OCI works such that you get out of it what you invest in it. So if you know what to make out of OCI, you can get really good reports and really good insight into your infrastructure. But it's not that simple. It needs to be simple, more intuitive. We have had great success with OCI from the reporting perspective, but when it comes to other heterogeneous data sources, there might be some disconnects. So we need to look at both OCI and the vendor-specific tools to get the actual numbers and get some understanding of it. View full review »
Brian Bargo
Storage Engineer at Web.Com
We do web.com, basically web hosting. I don't think this product is uniquely valuable in our industry. I think its pretty much good for anyone that has a NetApp, if you want the performance, or however you're doing it. It helps us maintain up-time for our customers, such as websites; that's why it helps there. View full review »
LeadSystaf8c
Lead Systems Engineer at a transportation company with 10,001+ employees
I would rate this solution a ten because of its ability to integrate with multiple systems. This gives me better performance numbers and gives me more information about where my loopholes are, where I need to target my customers, where I need to go back and retain storage. OCI is by far a really nice product as compared to competitors. I know that this solution is better than others. View full review »
StorageA7774
Storage Administrator with 1,001-5,000 employees
If you're going to do any reasonable-sized NetApp installation, you need to have it. You just can't manage it effectively without that level of support. You can try to roll it out your own, or you can bring in a third party, and there are some good third parties out there, but if you really just want to get something up and running and you want to be able to manage it, it's the fastest way to get it going. View full review »
TeamLead5f45
Team Lead Storage at a manufacturing company with 10,001+ employees
OCI is a very strong product, it has so many features and a handful of features that are really good, such as analytics and the reporting. We are not yet using the machine-learning features of this solution but we would like to. One feature we are using is the ServiceNow integration for infrastructure mapping but we're facing some troubles with it. ServiceNow has recently implemented sending an automated trigger or incident creation to ServiceNow from NetApp, and we are facing trouble due to the APIs. In terms of MTTR, we haven't calculated it yet, since it's not in production. We have only done the PoC. We have plans to implement, or at least evaluate, products like StorageGRID and FlexPool. If a colleague was concerned about being burned by legacy storage management products that don't work as promised, I would tell him to migrate to the cloud. It's a better way to manage the data. We can't escape on-prem. Legacy is one of the best use cases for on-prem, but cold data could be moved to the cloud. OCI is one of NetApp's best products. I would rate it at nine out of ten. View full review »
SystemsA85df
Systems Architect at a financial services firm with 1,001-5,000 employees
We're in the Finance field. But I wouldn't say this solution is uniquely valuable to finance. It's just good for all the storage environment. View full review »
Ken S
Storage Services Manager at a financial services firm with 1,001-5,000 employees
When selecting a vendor to work, the most important criteria for me are * response time * knowledgeable staff * detailed reports and those all worked out pretty well. It has given us a lot more information than what we could have done ourselves, or with other products. Look at the product. I mean it has got a lot of features, functionalities, which individual products by the individual manufacturers do not give you. It has an overview of the whole estate, in effect. As it crosses multi vendors, it's not difficult to put features to or from administration staff, so I think I am good with what we have today. View full review »
SystemAdb621
System Administrator at a tech vendor with 10,001+ employees
When selecting a vendor to work with the most important criterion for us is how easy is it to work with them. Our group is very small. We really don't have time to do a lot of back and forth with the vendors. It's either they want to deal with us or they don't, period. If they want work with us, we go ahead. If not, then we move on. I give it an eight out of 10 because, again, we're not pushing it as much as we probably could and should. I think if we got down to knowing the nitty-gritty of it, we'd probably like it a lot more. But like I said, we just don't have time to use it that much. If I were to advise a colleague at a different company who is looking at OCI and other similar solutions, I would say know the functions or features you want to use. Outside of that, do what we did not do, really try to get to know the product and do a deep dive into it. View full review »
Fernando Vargas
Senior Data Protection Specialist at Cox Enterprises
I rate it an eight out of 10 because of the features that it lacks and the stability, although that is getting better. It's still an eight but it's getting better. View full review »
Integrata623
Integrations Director at a government with 1,001-5,000 employees
Absolutely go with this solution. I manage the team using the product, but I don't have hands-on experience with it. View full review »
StorageE3ced
Storage Engineer at Cerner
When selecting a vendor to work with the most important criteria are what's easiest, what's quickest to train on and that way we can get into all of the different engineers' hands and get them up to speed fastest on it. Functionally we're able to use it to troubleshoot pretty quickly. So it's come on and it's replaced a lot of the HPE tools that we were using before. What would make it a 10 out of 10 for me are some of the niche things that we would want to see, so that it could do some of the troubleshooting even a little bit better and a little bit faster. For troubleshooting, for the way we use it, it's good. And for a large environment, it seems to have been integrated in pretty well. View full review »
SenStor0618
Senior Storage Engineer at a healthcare company with 501-1,000 employees
It is a great tool. View full review »
SanAdmina6ef
San Administrator at a manufacturing company with 1,001-5,000 employees
Primarily we use it for chargeback, but we also get some performance out of it as well. When selecting a vendor to work with the most important criteria for us are * dependability * honesty * good integrity * reliability. I'd say go for it. OCI is a good product if you can afford it. View full review »
Eduardo Stephan
Storage Analyst at BCCSS
Our industry is healthcare but I think this product is valuable for everyone. I don't think it's uniquely valuable to our industry. View full review »
StorageAfb99
Storage Architect at a energy/utilities company
We went to C-DoT and it was thrown in on the deal. View full review »
SystemsA3a53
Systems Administrator at a real estate/law firm with 1,001-5,000 employees
We are in the real estate industry. We are using NetApp storage to store various types of data: flat files, file servers, we have host of Microsoft Sequel Server databases, Oracle databases, so we're using a wide range of data to store. View full review »
Gianfranco Lanza
Responsabile Data Management DC Area Nord Ovest at a tech services company with 501-1,000 employees
Spend a little more time in design in order to save next time when the infrastructure is active. View full review »
Raul Sanchez
Storage and Backup Administrator at T-Systems
IBM is very stable, but I prefer NetApp because it's more stable and secure. View full review »
Jose Perez
Performance Administrator at a tech services company with 10,001+ employees
If you are using legacy products, you should upgrade. Look into different solutions. This is one of the best solutions out there. However, each company has their different standards and requirements. Our company does use ServiceNow as part of our infrastructure mapping. This is a very good product. I give it a thumbs up. View full review »
Carter Beil
Storage Admin at ZF
It already uses restful API, so it's on top of things. View full review »
Gary Yan
Staff Engineer at Trend Micro Inc.
We chose this solutions because of our datacenter. We usually monitor our datacenter and have to check and everything. View full review »
StorageAf5af
Storage Administrator at a energy/utilities company with 1,001-5,000 employees
We're a water and electric company. I wouldn't say the product is uniquely valuable to our industry, but it is valuable. It's moving in the right direction. I think there are some things that it still hasn't quite got but it's a very good product. View full review »

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