NetApp ONTAP Implementation Team

GN
Manager - Data Center Services at TTi Power Equipment

We absolutely used a vendor team, and I would recommend that most Netapp customers do so.

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KH
Infrastructure Manager at a tech services company with 10,001+ employees

We used the help of NetApp professional services and one of our other vendors for the solution's deployment.

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DB
Operations and Server Manager at Denver Health

Initially, we had a reseller that we partnered with. They were instrumental in helping us build up the infrastructure. We also had a partner that also came in and helped us implement and build out the Epic environment as well.

There is a lot of reporting which we work with NetApp on OCI and SnapManager. At this point, I'm just trying to really get a feel for what's our next event. I see where NetApp is headed when it comes to the reporting and integration  I'm looking forward to seeing what solutions they will present to us.

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Buyer's Guide
NetApp ONTAP
March 2024
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
PG
Chief Administrative Officer at a government with 10,001+ employees

We used CopperTech. They were good to work with and very responsive. They look at every scenario.

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NM
Senior Storage Engineer at Cisco Systems, Inc.

We used a reseller, who was really good, for the deployment. 

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VR
Storage Manager at a retailer with 10,001+ employees

The overall implementation was done by a reseller, IS. 

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BS
Infrastructure engineer at a logistics company with 10,001+ employees

We used Datalink, and it's been okay. Mixed reviews with that. Delay in escalation is the only complaint there. Otherwise, they do provide additional stuff that NetApp wouldn't provide out of the box such as architecture and design help. In that aspect, it's been really great, but for support, it's kind of been easier just to go direct.

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JC
Storage Architect at a energy/utilities company with 10,001+ employees

I implemented everything myself.

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NE
Storage and Backup Manager at Vodafone

We used a local vendor for the deployment with professional support from Nigeria. Our experience with them was good.

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ES
Storage Manager at mEKOROT

We did not use outside help. We did the deployment ourselves.

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SR
Systems Architect at University of San Diego

We used a reseller for NetApp for the deployment. They were good.

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PG
Architect at a retailer with 10,001+ employees

We used NetApp for the deployment. Right now, we are using a VAR, World Wide Technology, for NetApp operations.

Our experience with World Wide Technology has been good. It's a fantastic company. Whenever we have had issues, if NetApp is not prompt, they almost immediately try to resolve them. They have their own resources. We have increased our support by having them as a middleman.

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DP
Storage Lead at Tata Consultancy Services

We had consultants on the job. It was very good. They helped a lot. It was like a partnership between Tata and NetApp to do the migration from the old SAN environment. Consultants were in-house, onsite, to help, and they are really helpful.

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Tanveer Rahman - PeerSpot reviewer
Chief Technical Office at Novotel Ltd.

The vendor does the setup.

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CD
Storage Engineer at a aerospace/defense firm with 1,001-5,000 employees

We deployed with an in-house. The experience was great. We had enough experience in-house that it worked.

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JP
System Engineer at a manufacturing company with 10,001+ employees

We have used CDW in the past. However, we are now going with NetApp directly.

CDW was great. We didn't have too many issues. However, for our work particularly, there wasn't a enough value-add to stick with a third-party. Therefore, we are now doing everything directly with NetApp.

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MV
SAN Engineer at American Express

We used NetApp for the deployment. They know how to deal with issues and follow best practices. It's always better to have them install the storage.

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HS
Lead Systems Engineer at CACI International Inc.

During the initial install, we had a reseller who came in, helped us build it out, etc. They were awesome getting us up and running. Now, that it's up and running, even though they don't have access to our systems, but we can still call them and get assistance, look into different changes, opportunities to scale in or our, and upgrade as we need to.

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JM
Systems Architect at a aerospace/defense firm with 1,001-5,000 employees

We worked directly with NetApp for deployment, and our experience was good.

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Rajesh Kumar Ramachandran - PeerSpot reviewer
Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at OHI TELECOMMUNICATION CO LLC

We deploy it for our customers.

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MG
Senior Engineer at Alliant Credit Union

We used two different consultants: 

  1. We had one vendor for the architecture of the high-level stuff.
  2. The other consultant was more to come in and fix it up or do the hardware physical stuff. 

We picked the best out of both.

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RC
SAN Engineer with 1,001-5,000 employees

We have a NetApp consultant for all types of deployments. He has been wonderful to work with as he is always helpful.

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CV
Storage Engineer at a government with 10,001+ employees

We used a reseller for the deployment, OnX. Our experience with them was very good. They were very helpful. They really helped with the purchasing, refining our requirements to get them where we needed them to be. They have been very good.

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JH
Regional Sales Manager at a tech consulting company with 1,001-5,000 employees

95% of the time, clients can handle the initial setup. However, we primarily work with enterprise accounts, and those, even with a simple setup, can often lead to complex requirements.

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JR
Director of IT at a tech vendor with 51-200 employees

We used a reseller, Storage Assessments. Our experience with them was very good. We still maintain the relationship with them for upgrades and purchasing other software.

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SR
Storage Engineer at a individual & family service with 501-1,000 employees

We used an in-house team for the installation, and it went well.

In the past, we have used a reseller. Our experience with them was also good.

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HK
Storage Engineer L3 SME at Dimension Data

I wasn't really involved with the initial setup but I used to set up the ONTAP systems using all of the features like 7-mode and cluster mode. 

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JK
Technical Analyst at a media company with 5,001-10,000 employees

Our reseller is Datalink and our experience with them has been really good. We've used them for several years. They negotiate really good prices for us and they give us really good support. If we need someone at a remote site, they'll schedule someone to support us at that site.

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AS
Enterprise Solutions Specialist at Lenovo (United States)

Typically we work directly with NetApp on all our installations. Our experience with them has been fantastic. Really good guys, really good to work with, extremely knowledgeable.

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RS
IT Engineer at a tech services company with 10,001+ employees

We used a reseller. Our experience with them was good.

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AR
CEO at RACTSOL CORP

We used an integrator for the deployment who was good. We used a provider through ClearChart, who partnered up with NetApp, and provided engineers who assisted with the integration of ONTAP. 

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SG
Systems Analyst at a financial services firm with 10,001+ employees

We used Datalink for the integration. They've been good.

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MR
Storage Engineer at Bank of NY

We used professional services from NetApp for the deployment. Our experience with them was good.

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TG
Systems Engineer at a tech services company with 10,001+ employees

All the support and deployment has been primarily from NetApp. We do have a consultant who has been assisting with some of the networking pieces, but most of the actual storage is all done with NetApp. While they've been knowledgeable, it's a complex configuration, and sometimes we've had some issues with them giving us solid answers on which direction we should go. They'll help us do something, but they don't want to give too much architecting information. That's been a bit of a headache for us. They said it was going to take 60 days, and it's been six months and we're still not fully rolled out.

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AM
Senior IT-Ingenieur at a tech services company with 501-1,000 employees

We mostly purchase professional services with the products. They are well trained and professional. It minimizes the risk and the time we would need to invest when implementing new storages ourself.

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it_user834939 - PeerSpot reviewer
Senior Architect, Cloud Computing at a comms service provider with 10,001+ employees

We did the deployment ourselves.

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SC
Storage Consultant at a comms service provider with 10,001+ employees

We deployed the solution ourselves.

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BW
Infrastructure Engineer at a financial services firm with 1,001-5,000 employees

We used NetApp Professional Services, and it was very good. I worked with them beforehand and gave them my plan. Any corrections were made beforehand. We've done it twice and it's been very good.

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YM
IT Manager at a non-tech company

We used Encore Technology Group. Our experience was not very good as they lost data, which was a critical mistake for us. They also did not respond in time.

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MW
Senior Manager Computer Storage at a individual & family service with 501-1,000 employees

We used a reseller for the deployment, Applied Computer Solutions out of LA, who was very good. We've been using them since 1997.

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NS
Senior Director at a tech services company with 10,001+ employees

We did the deployment ourselves. Deployments are easy, but NetApp could make it easier.

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DL
Storage Engineer at a healthcare company with 10,001+ employees

We used a reseller for deployment, PEAK Resources. We have been using them for 15 years. They're awesome.

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AK
Storage Analyst at a energy/utilities company with 1,001-5,000 employees

We do all our deployments in-house.

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FB
System Administrator at a tech vendor with 501-1,000 employees

Meridian and ePlus implemented our solution. We had no issues and found them to be knowledgeable.

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LM
Technical Architect at a tech company with 1,001-5,000 employees

We used a VAR for the deployment. We have a good relationship with them.

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AG
Data Center Administrator at a financial services firm with 201-500 employees

We handled the initial setup on our own. 

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DJ
Systems Engineer at a hospitality company with 10,001+ employees

We used EVOLTECH for the deployment. We were happy with them. They did the job that we asked them to do.

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CP
System engineer at a hospitality company with 10,001+ employees

We installed it ourselves.

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ES
Pre Sales Engineer at a tech services company with 1-10 employees

I'm a presales engineer. The way that I help customers is by architecting their infrastructure which helps them to decide which is the best solution for them. I also help plan the future of their infrastructure, the way they're going to be expanding the systems or the way they're going to renew their systems.

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PM
Systems Engineer at a tech services company with 1,001-5,000 employees

We used Professional Services, and we do it on our own as well. So far, our experience with Professional Services has been great. We're still in the process. They give us guidance. We have our own way that we like to deploy, but it's nice to have their input and information. Just having them there to be able to bounce an idea off of is helpful.

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AD
Storage engineer at a tech services company with 501-1,000 employees

We used NetApp themselves as well as a company called Red8.

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Buyer's Guide
NetApp ONTAP
March 2024
Learn what your peers think about NetApp ONTAP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.