NetApp SaaS Backup Reviews

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Muhammad Tanvir Ashraf
Real User
System and Network Administrator at Gulf Precast Concrete Co. LLC
Mar 08 2020

What is most valuable?

The interface, customization, and security are superb. It's a user-friendly solution.

What needs improvement?

One area that is a problem is with the support and the time difference. When technical support is sleeping, we are awake and working, and when we are sleeping, the support is awake and working. Ideally, we would like to have regional support. For newcomers or people who have less experience, it's a… more»

Which solution did I use previously and why did I switch?

We used Hitachi first, as well as Huawei. We switched because of the price and because it was going to expire.

What other advice do I have?

I would recommend this solution. What is available is enough for our environment. This product is excellent. I would rate this solution a ten out of ten.
OkanGursoy
Real User
Storage & Backup Expert at 4S Bilisim
Feb 10 2020

What is most valuable?

The most valuable features are the support for both NAS and NFS.

What needs improvement?

I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for.

What's my experience with pricing, setup cost, and licensing?

My understanding of the costs is that the price is fair, and not too expensive.

What other advice do I have?

NetApp SaaS Backup is a good product that serves multiple purposes. I can use it in both SAN and NAS environments. For anybody who is using both of these technologies, I suggest they consider NetApp. I would rate this solution an eight out of ten.

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User Assessments By Topic About NetApp SaaS Backup

Find out what your peers are saying about NetApp, Metallic, Veritas and others in SaaS Backup. Updated: April 2020.
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NetApp SaaS Backup Questions

What is NetApp SaaS Backup?

As a Cloud Service Provider or a Managed Service Provider (MSP), deliver Data Protection as a Service (DPaaS) to your end customers for most popular SaaS Applications like Microsoft Office 365 and Salesforce.With Partner Central, reduce your Total Cost of Ownership (TCO) footprint and enhance your ROI. Hosted and delivered as software as a Service (SaaS), Partner Central enables you to manage and deliver Data Protection SLAs in a multi-tenant service architecture from a single user interface.

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