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NetApp SnapMirror Competitors and Alternatives

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Storage Consultant at a computer software company with 10,001+ employees
Top 10Leaderboard
Stable with great features and excellent support

Pros and Cons

  • "We've found the support to be very good overall."
  • "If you are new to the product, the initial setup might be a bit difficult."

What is our primary use case?

We primarily use the solution for its high availability.

How has it helped my organization?

The general stability on offer has been a great help to the organization.

What is most valuable?

We've found the support to be very good overall. 

The features that are available to us are good. 

The solution is pretty stable. 

What needs improvement?

I cannot recall us requesting any changes or new features. It does what we need it to do for the most part.

If you are new to the product, the initial setup might be a bit difficult.

There could be some new management or monitoring tools added to the solution. Those need a separate license. It would be nice if they were on the basic configuration.

For how long have I used the solution?

I've been using this solution at the same company for about two and a half years at this point. It's been a while.

What do I think about the stability of the solution?

The stability of the solution is quite good. I can't recall coming across any issues. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of the performance on offer. 

What do I think about the scalability of the solution?

I have not seen any such opportunities where there was a demand for scaling just yet. When I say scalable, I mean that they are customizing the build of new storage, based on the customer requirement. It's not fully populated. Once we understand the demand, we can put the correct solution in place. If we don't understand the demand, it's hard to line up a deliverable. 

How are customer service and technical support?

The technical support on offer is very good. They have been helpful and responsive. We are quite satisfied with their level of service.

Which solution did I use previously and why did I switch?

Presently, the client is also using Dell EMC.

How was the initial setup?

The ease of the initial setup depends on how knowledgeable the user is. First-time users may find it difficult, or complex. however, users who know the product well, or have handled an implementation previously, will find it to be pretty stainghtforard. It's just a bit of a learning curve.

What's my experience with pricing, setup cost, and licensing?

The clients cover the cost of the solution. I don't have any visibility on the actual cost of the solution. I'm basically just an admin.

Which other solutions did I evaluate?

I've looked at NetApp and Hitachi Replication, however, I have not yet had a chance to actually use them, and therefore it makes it hard to compare them against this solution fairly. However, the client has chosen this particular solution and therefore I had no say in which solution they should choose or work with.

What other advice do I have?

I would rate the solution at a ten out of ten. We've been very happy with its capabilities, and the client is pretty happy as well.

The solution does need a trained person. They need to have a logical understanding of the architecture and how other things work on Symmetrix. It requires a lot of experience, and good knowledge, to support everything and to manage the administration. Companies considering using the solution should keep this in mind.

Which deployment model are you using for this solution?

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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System Administrator at a engineering company with 1,001-5,000 employees
Real User
Top 20
Reliable solution that works very smoothly and performs well

Pros and Cons

  • "SnapMirror and Snapshot are both very reliable products."
  • "The company could update their products more regularly."

What is our primary use case?

Our primary use of SnapMirror and Snapshot is for site to site replication. 

What is most valuable?

The most valuable features are the console which is the on top command that we use daily. The console is very nice for viewing and we really do use it on a daily basis. They also throw in file arms and disk size. 

We normally have two VR sites that we just replicate. We'll start it in the evening and already by the next day we can see that the replication time rate is moving, the turnover rate is verified and there's no issue. I believe that there's now a new NetApp with flash and lots of other features, although I don't remember the name of the hardware.

What needs improvement?

For improving the product, I would suggest that NetApp update their products more often. It's possible that I might only get one update in a two-year period. Other products seem to have more regular updates. 

Also, we use two controllers in our company. If I have a hard disk in the first controller, it can't be used in the second one to virtualize. There will be a motion but it's not a new motion. It isn't synchronized. If I use a SATA (computer bus interface) in the first controller, I can't use it in the second. 

For how long have I used the solution?

We've been using NetApp Snapshot and NetApp SnapMirror for about nine years.

What do I think about the stability of the solution?

The product is an amazing solution. In the nine years we've been using it we've never had any downtime and no issues regarding updating and new parts. My manager is also very happy with NetApp. Last month we had a problem with the backend because NetApp was creating duplicate snapshots. But otherwise there have been no problems with the product, no problem with the console, it works very smoothly, it's fun and has no issues. I have nothing bad to say about NetApp. They are always good. Even when our hard disk crashed, we received the new hard disk within 24 hours. So there's no issue there, they perform very well. 

Which other solutions did I evaluate?

We're not necessarily planning to switch. When we want to bring in new products we need to have a commercial technical evaluation, so we bring in around two or three people to suggest options. I will give you an example: It's like purchasing a car. When I go to the showroom, I will tell the salesman that I want a Mercedes Benz. He will tell me, don't buy a Mercedes, it has no extra features, take a Porsche. So Dell and NetApp are like a Mercedes Benz and Porsche. They are in competition and Mercedes Benz is trying to reach the level of Porsche.

What other advice do I have?

Our license is coming to an end shortly, at the end of the year, and we will lose the warranty so we're planning on implementing a replacement. We need to get proposals for the new NetApp or new Dell and see who is the winner. Dell has come up with other features, so there's a lot going on now. 

I would rate this product 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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