Our company did seek the help of a third party with the implementation process of NetApp Snapshot.

We have an implementation partner that assists us with evolving and engineering the solution.

My work is as a system integrator. So I deploy more than network solutions across various end-user customer solutions within their environment. 

I'm a system integrator.

Mostly we handled the deployment ourselves, however, we did hire a consultant to assist us with implementation.

Implementation was done in-house.

The need for assistance and the complexity of the installation depends on the product. If we are talking about Data ONTAP, you should have a technical background or maybe use resources like a vendor or partner to help with the installation. If we are talking about the HCI, you don't need to have a strong technical background. Many people decide to use or are moving to HCI solutions because they are simpler for the customer. At the same time, it is not quite as good of a solution for me. But people use what they want to have and sometimes ease-of-use is more important than specialized functionality.

But the coding for the more classic solution, Data ONTAP, requires some technical background or assistance to install.

We used an integrator's help for the deployment but it was very simple to install and to use. It's very straightforward.

The Professional Services group from NetApp implemented my storage solution, and the deployment took one day.

I have handled the installation a few times by myself, so in most cases I don't need any help from the NetApp or any other support team.