Manual and SolarWinds. NetBrain is faster, better and level sets the engineering technical sets.

We didn't actually have a solution and it seemed obvious that getting one would save time and effort. I used the full version of the product probably three or four years before we adopted it in a six-month proof of concept. At that time the full version was easier to use and friendlier. The full server version has gotten quite a bit more complex. We're using the Consultant Edition now, so there were some learning curves. But previous experience with the product was the reason for its adoption.