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JC
President at a tech services company with 1-10 employees
Real User
Top 20
Stable, with no licensing fees, and it worked well for my purposes

What is our primary use case?

I use these switches in my home-based business.

What is most valuable?

The most valuable feature is familiarity.

What needs improvement?

The technical support could be more helpful.

For how long have I used the solution?

I have been working with NETGEAR Switches for between five and ten years.

What do I think about the stability of the solution?

Stability-wise, I haven't had any issues.

What do I think about the scalability of the solution?

This product is not scalable. It is fixed at eight ports, which is why I am now looking for something new.

How are customer service and technical support?

I have spoken with their technical support, albeit not about this switch, but about a router. I would say that the technical support was not…

What is our primary use case?

I use these switches in my home-based business.

What is most valuable?

The most valuable feature is familiarity.

What needs improvement?

The technical support could be more helpful.

For how long have I used the solution?

I have been working with NETGEAR Switches for between five and ten years.

What do I think about the stability of the solution?

Stability-wise, I haven't had any issues.

What do I think about the scalability of the solution?

This product is not scalable. It is fixed at eight ports, which is why I am now looking for something new.

How are customer service and technical support?

I have spoken with their technical support, albeit not about this switch, but about a router. I would say that the technical support was not very helpful.

Specifically, they were helpful but only to a point. It helps when they can figure out the problem for you.

How was the initial setup?

The initial setup is pretty easy.

What's my experience with pricing, setup cost, and licensing?

This is a one-time purchase and there are no licensing fees.

Which other solutions did I evaluate?

I am currently looking for a replacement because I have recently moved offices and I now have more devices plugged in. I am looking into purchasing a 24-port Ubiquiti switch. I am looking at the Ubiquiti line because I don't want to pay a yearly fee.

What other advice do I have?

For what I used this switch for, it did well.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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