NetIQ Access Manager Room for Improvement

Cassio-Silva - PeerSpot reviewer
Technology director at Asyg

The number of legacy applications and classifications has room for improvement.

Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution.

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MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees

Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great.

For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances.

Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

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SM
Education Director at ID Integrated Data SA

The application portal could be improved with more options and easier customization. I mean give more menu options without doing css development that is not always an available option for IT Managers. Then, the product offer many feature that answer to most of the needs in this area.

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DS
Project Manager at a computer software company with 201-500 employees

Occasionally, it's very difficult to get the solution running. There's no administration behavior of the application at a platform level.

I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance.

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PA
Technology and Solutions Manager at a tech services company with 11-50 employees

In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device.

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