First implementation was in-house, second and third (moving to bigger production systems) were outsourced. The vendor team I would rate 9/10.

The vendor does the installation. They are very experienced. It doesn’t take them much time to get it done.

A vendor team helped us through our implementation from Deloitte & Touche Consulting. I wasn't quite as involved with the implementation but have been supporting the solution for about 4 years now so I can't speak to their level of expertise.

I wasn't there when the implementation took place, but I think services were from the actual vendor, Micro Focus, itself.

I have been a consultant on customer implementation projects.

We used a vendor team, and their level of expertise is 9/10.

We used and external systems integrator initially but they were not up to par so an internal team is now being built.

I implemented it myself.