NetIQ Identity Manager Room for Improvement
The product, the technology itself, is really good.
The problem is the ecosystem. There's not a lot of people that know the product, so it's hard to find someone to work with the product. Sometimes you need to deploy something that's a little different. It requires development, and it's just hard to find people. It requires training, because, in each event, you need to learn the specific language that the product speaks. So it's a directional language and you need someone with some knowledge with it to deploy it.
They have graphical interfaces and you can get away with the basics, but it gets a little bit more complicated once it's a little bit more customized. If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement.
They need to go to a cloud service solution because everyone's looking forward to the cloud now. Everything that I worked with was on-prem system deployments.
There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved.
The newer workflow engine shipped with latest version 4.8 provides more features and possibilities than the current legacy system.
The legacy system is still supported and currently there is no migration tool available.View full review »
I cannot specify any areas of improvement. There's no huge thing missing because it's already comprehensive. Now and then, however, there might be a minor issue.
The interface is old and outdated, and the design software seems archaic.View full review »