NetIQ Identity Manager Overview

NetIQ Identity Manager is the #6 ranked solution in our list of top User Provisioning Software. It is most often compared to SailPoint IdentityIQ: NetIQ Identity Manager vs SailPoint IdentityIQ

What is NetIQ Identity Manager?
NetIQ Identity Manager delivers a complete, yet affordable solution to control who has access to what across your enterprise both inside the firewall and into the cloud. It enables you to provide secure and convenient access to critical information for business users, while meeting compliance demands.

NetIQ Identity Manager is also known as Novell Identity Manager.

Buyer's Guide

Download the User Provisioning Software Buyer's Guide including reviews and more. Updated: June 2021

NetIQ Identity Manager Customers
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Identity Management Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
​Be more honest about how poorly it runs on Windows servers.

What is our primary use case?

We provision accounts and access through NetIQ. Lifecycle events are triggered by our HCM system which feeds Identity Manager. Identity Manager then feeds other downstream systems such as Active Directory and ServiceNow. We also have NAM (Novell Access Manager) for single sign-on but I did not include that in this review as it is a separate product.

What other advice do I have?

Get executive buy-in and know that a tool isn’t going to fix bad processes.
Jefe de Operaciones at a manufacturing company with 1,001-5,000 employees
It is reliabile when it comes to synchronizing directories.

What other advice do I have?

Analyze if you want to unify the keys of different identities of the same user or if you want to propagate an identity in several platforms. The latter option is recommended, although it demands more effort. Go little by little. Install the core in a new metadirectory, separate from the production one, and implement the one-to-one connectors. This is advisable because the impact on the end user is high (in the positive sense) since it is still a change. Then, take advantage of all of its functionalities, as it is common to see that after installation, several connectors do not use other parts…
Find out what your peers are saying about Micro Focus, SailPoint, Oracle and others in User Provisioning Software. Updated: June 2021.
509,570 professionals have used our research since 2012.
Network Engineer with 501-1,000 employees
If it works, Designer is a charm, but it can be a pain to keep updated.

What other advice do I have?

NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux.
Integration Specialist at a tech services company with 51-200 employees
Allows data changes and passwords to propagate to applications in real time. The UI is hard to configure.

What other advice do I have?

Be sure data quality and code quality is good from the start. Going back over a production environment just makes things hard.
Identity Architect at a retailer with 1,001-5,000 employees
The Roles and Resource Management at my company has been improved but the UI needs improving.

What is most valuable?

Identity Manager User Application

How has it helped my organization?

Roles and Resource Management Segregation of Duties Approval Workflows Event Based Identity Synchronization.

What needs improvement?

User Application UI Product Licensing

For how long have I used the solution?

10 years.

What was my experience with deployment of the solution?

No, the deployment is okay.

What do I think about the stability of the solution?

No, The product is quite stable.

What do I think about the scalability of the solution?

Scales okay.

How are customer service and technical support?

Customer Service: Never had a need to call customer service. Technical Support: It was a pretty similar standard to what you would get somewhere else.


Senior Consultant - IAM / Security at a tech consulting company with 51-200 employees
Real User
Top 20
The UI for requesting and approving rights has been outdated, but in the latest version that has been addressed

What other advice do I have?

* Sell the idea at the CEO level * Get sponsors for a project * Get a capable project team * Choose a consultant who knows the product and not only the IDM processes.
Identity Management Consultant at a tech services company with 11-50 employees
Very powerful product but customizing takes time and resources. Unpractical for SMBs.

What other advice do I have?

* It is a money saver in the long run * As long as you set your requirements from the get-go there won't be overhead further along