NETSCOUT InfiniStreamNG Reviews

What is most valuable?

One of the most valuable features is the ease of use. And I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or… more»

How has it helped my organization?

The solution provides us with increased visibility when doing an IT deployment. For example, if our application developers roll out a new application on the network and it's not performing well, we use the solution to help them diagnose and… more»

What needs improvement?

Regarding additional features, there is a competitor's product that has a feature that I wish NETSCOUT could employ. A company called Riverbed bought another company called OPNET, and OPNET had a technology that was fantastic in what it did… more»

If you previously used a different solution, which one did you use and why did you switch?

We used Riverbed ARX, and we are still using it, but it's being phased out in favor of the NETSCOUT, because of the total package of availability. The product availability and features of NETSCOUT mean we don't have to go to a separate… more»

What other advice do I have?

Try to find a better product, because I don't think you will. I would rate the solution at a nine out of ten, at least. I just don't see very many flaws in it. It really works well. It does what it advertises that it does. It does more than… more»

What is most valuable?

* Ease of use * Customization * Support

How has it helped my organization?

A lot of the application owners don't know how their applications work, start to end. You can map application flow and tell application developers exactly where the problem is, then have them develop… more»

What needs improvement?

The training classes are great, but they go too fast. You can only get so much out of them. If you have experience with the tool, you can get a little out of the classes. However, if you have no… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously, if we had huge war room type issues, they would bring in network, server, and database all into one group. Now, with this tool, we can pinpoint and show exactly where the issue is.

What other advice do I have?

This tool will help you be more proactive. We use this solution for proactive monitoring of SaaS applications and remote sites. E.g., when the radio is not functioning, nGeniusPULSE will tell us that… more»

Which other solutions did I evaluate?

I have looked at other solutions, but I have been with NETSCOUT for so long. I agree with their vision and like where the company is going.

What is most valuable?

* Visibility * Analysis * Solving future problems that we see, as things come up using nGeniusONE. * Ease of use * The performance metrics that it provides. They gives us a proactive analysis of the different applications which are being used on the network. This gives us a better view into where the problems lie.

How has it helped my organization?

It gives us feature view analysis of the network and pre-deployment. It provides the local site better insight by showing them what is going on with their network. Once we get it online, we have greater visibility on the network and can see where the problems are at. There are common tools that a lot of our sites use, and when we see the data coming in, we try to pick one (Citrix or SCCM). We can… more»

What other advice do I have?

Go with NETSCOUT. Versus other tools out there, this is the best tool. We are getting ready to get the solution for unified communication application performance.

What is most valuable?

It is the ability to see the traffic end-to-end in almost real-time. I like the single pane of glass view. The dependency mapping is very good. Users seem to be able to grasp the concept of it and learn it very quickly.

How has it helped my organization?

When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail. For… more»

What needs improvement?

The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point.

If you previously used a different solution, which one did you use and why did you switch?

Before we used NETSCOUT for IPX and LTE monitoring, we would have to spend hours tracing through calls using other tools and other protocol analyzers, like Wireshark. For diameter monitoring, our previous solution was very rudimentary. We… more»

What other advice do I have?

Have a good detailed plan of how you want to deploy it. Once it's deployed, it will probably be very difficult to rearrange it in a short amount of time.

What is most valuable?

The most valuable feature is having visibility. The single pane of glass view gives us simplicity. The dependency mapping is good.

How has it helped my organization?

We can effectively troubleshoot any situation which goes on, due to the visibility provided by the InfiniStreams. Our team does a lot of the packet analysis, which is really key for us. We are able to solve whatever the problem might be for customers. This solution provides us with increased… more»

What needs improvement?

The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a… more»

What other advice do I have?

Talk to their SEs. Make sure you get your bang for your buck with the proper instrumentation, like with a vSTREAM. I am pretty pleased with the product. Once you know how to use the product, it's easy and simple. It doesn't break. Ours don't. We haven't had any issues, and that means a lot.

What is most valuable?

I like the single pane of glass view. It is nice to be able to go to one location to get everything. It's simple to use, easy to manage, and gives great information. Other good features: * Being able to do the deep dive packets. * It shows application times. * Network bandwidth utilization.

How has it helped my organization?

It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users. We use it for monitoring whenever we update a new circuit or site. It helps us determine the root cause. E.g., we can easily drill down, seeing exactly what is using up the network… more»

What needs improvement?

Being able to manage the packet flow switches in nGeniusONE would be great. We still need to get our engineering team more involved in the tool to help them understand how to use it a bit better.

What other advice do I have?

It is a great tool, which works extremely well for what it does. If you can get it in and get it placed correctly in your network, it's one of the best tools that you can get. I like the dependency mapping, but I haven't use it much. I would like to utilize it more. We do more reactive monitoring.

What is most valuable?

The real-time troubleshooting and application segregation that you can do within it.

How has it helped my organization?

It gives us the ability to show application teams more on their own applications rather than just telling them what we see and check. This is something that we can share with them. This solution… more»

What needs improvement?

I would like to see an improved level of stitching between IPs.

What's my experience with pricing, setup cost, and licensing?

This product could be cheaper.

What other advice do I have?

If you are looking for a good application monitoring and packet analysis tool, you can strategically use NETSCOUT to get it done. Depending on how you do it, you can do it in a cost-efficient way… more»

Which other solutions did I evaluate?

I recently stacked the NETSCOUT product up against its competitors, and this one came on top.

What is most valuable?

The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past. This solution helps us get to root cause very… more»

How has it helped my organization?

This solution provide us with increased visibility when conducting an IT deployment. We are able to look back in our history of logs and see what is communicating to what resources. That is very helpful. It shows visuals of what is being… more»

What needs improvement?

We don't use the single pane of glass view. It's something that we are looking into since we do own it. We just don't use it at this time.

What's my experience with pricing, setup cost, and licensing?

Reach out to NETSCOUT. They give great demos with good overviews on the product and how it works.

What other advice do I have?

I am overall pretty satisfied with the product. It helps with our troubleshooting needs. We haven't got to the dependency mapping yet, which is in the nGeniousONE client, but we are looking forward to getting there.