The most valuable feature is having visibility.

The single pane of glass view gives us simplicity.

The dependency mapping is good.

One of the most valuable features is the ease of use.

And I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window.

The Dependency Mapping the solution provides is also great.

The packet flow switch is the most valuable aspect of the solution. 

It's an easy product to set up.

We can scale the solution if we need to.

It's stable. 

The documentation is well-written and quite useful.

It's compatible with other products. 

The most valuable feature is utilization.

The single pane of glass view is click intuitive.

• Ease of use
• Customization
• Support

I like the single pane of glass view. It is nice to be able to go to one location to get everything. 

It's simple to use, easy to manage, and gives great information.

Other good features:

• Being able to do the deep dive packets.
• It shows application times.
• Network bandwidth utilization.

It is the ability to see the traffic end-to-end in almost real-time.

I like the single pane of glass view.

The dependency mapping is very good.

Users seem to be able to grasp the concept of it and learn it very quickly.

The real-time troubleshooting and application segregation that you can do within it.

To know that packets are reaching our platform. If they are not reaching our platform, then we push it back to the customer. My job is bringing people to our platform. So, if they can't connect to it, then I haven't done my job.

The single pane of glass view seems healthy, and I can work with it.

It does help us with uptime and end use experience.

The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past.

This solution helps us get to root cause very quickly.

• Visibility
• Analysis
• Solving future problems that we see, as things come up using nGeniusONE.
• Ease of use
• The performance metrics that it provides. They gives us a proactive analysis of the different applications which are being used on the network. This gives us a better view into where the problems lie.

The most valuable features are speed and cost.

It give us visibility in the network where we wouldn't have it. We can use TAP to see the data and areas that we need to.

I love the single pane of glass view. I love the ability to look at all of our devices in one area, not having to jump around.

It provides you with your Internet traffic volume, like Facebook, and where your biggest source of volume is coming from.