NETSCOUT nGeniusONE Stability
JL
reviewer1394490
Manager Network Operations Communication Signals at a transportation company with 10,001+ employees
For the most part, it's relatively stable. However, there are some times where it seems like it runs a little slow and you have to reset things to get it back going again. My other comment is on NetFlow is a lot of times in order to pick up new devices, I have to do a restart on the respective NetFlow collecting server.
I do the deployment and maintenance of this solution.
View full review »PD
Prasanna Damodaran
Network Solution Architect at Agilent Technologies, Inc.
If you rank from one to 10, I would give it a nine for stability. It is a really stable tool.
nGeniusONE increased our application and network uptime. nGeniusONE is pretty quick and stable. Whenever the Internet goes down, it will automatically alert us. Then, the team will immediately work on fixing it with the service provider, like CenturyLink. The network uptime has increase by 20 to 30 percent.
There is a 10 member team dedicated to maintenance of the solution.
View full review »Stability-wise, I rate the solution a ten out of ten.
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MO
Mike Ostrander
Data Communications Engineering Manager at a government with 10,001+ employees
It's very stable. We've never had any problems with it.
View full review »I am satisfied with the performance of nGeniusONE.
View full review »AT
Anand Thakur
Senior Manager at a comms service provider with 1,001-5,000 employees
It's very stable. It's very rare that there are any issues that are attributable to the NETSCOUT product.
View full review »JC
John Criddle
Senior Director of Enterprise IT Operations at a healthcare company with 10,001+ employees
From a stability perspective, we have not had any issues. We haven't had it break or go down.
View full review »MA
Manuel Ayala
Global Telecom Operations Director at a aerospace/defense firm with 10,001+ employees
I haven't necessarily encountered issues from the stability perspective, but I certainly find it inconsistent in the way it drives reports. For example, if you follow the standard procedure to monitor size or to monitor bandwidth, you're going to find that for about 30 percent of them you will have to do some level of tweaking and customization to make it work. It seems to either have a number of bugs in the tool that we have been reporting and they have been fixing as they go, or it's just part of the functionality that we have to do things differently for a lot of sites. It's not stability, it's more from a standardization perspective. I think that they would do better if they simplified the rollout process.
View full review »AA
Arturo Aguilar
Specialized Engineering Services at Netcontroll
The product is very good. We have very few problems. And if we do have any issues, NETSCOUT gives us very good support. They have the right engineers that know the issues. And if anything is wrong with a device, you get an RMA.
JC
reviewer1070613
Manager, Field Network at a educational organization with 10,001+ employees
So far, the stability has been good. There have been a few issues, mainly because we haven't been using it long. I've been having to catch up and upgrade and bring it from the floor up, so hopefully it will become a great tool.
View full review »HT
Hasan Toffaha
Network VoIP Engineer at a government with 51-200 employees
I rate the stability a six or seven out of ten. The product crashed a few times within six months of implementation.
View full review »JB
VpInfras8818
VP Infrastructure at a financial services firm with 1,001-5,000 employees
The stability is okay.
View full review »ME
Mohamed-Abdalla
IT Manager at PCWORLD Egypt
NETSCOUT nGeniusONE is stable.
View full review »BU
Bhuvanesh Uthukuli Subramanian
Architect - Network & Security Tools at a computer software company with 10,001+ employees
The solution is great. It's a solid rock.
View full review »JJ
Joe Jaskolski
Reginal Switch Manager at a comms service provider with 5,001-10,000 employees
For the most part, it's pretty stable. We've had some instances where we've had to have boxes restarted, probes restarted. But overall, the performance has really held up.
View full review »JC
Manager6461
Manager at a energy/utilities company with 10,001+ employees
It is reliable.
View full review »RR
Ron Robinson
Network Engineer at a financial services firm with 1,001-5,000 employees
nGeniusONE is very stable. We have very few problems with it.
View full review »DN
Dominic Nazzise
Network Operations Engineer at a government with 10,001+ employees
We haven't had any issues with it going down or not working. The server that we're using is our own server and we have their software loaded onto it. All the issues that we've had have been our actual server. We had to replace our server once because it died on us. But as far as the software and the actual NETSCOUT appliances that we have going to the nGeniusONE go, like the Packet Flow Switch, etc., we haven't had any issues with them since I've been here, which is three years and counting. It hasn't had any downtime that was not scheduled.
View full review »AS
Ahmed Shawky
Accounting Manager at a tech consulting company with 201-500 employees
NETSCOUT nGeniusONE is very stable.
View full review »DO
Derrick Ode
Technical Lead at a transportation company with 1,001-5,000 employees
It's very stable. Every once in a great while we'll have to reboot the nGeniusONE server. That may be server-related and not application related.
View full review »GB
SeniorDe48c0
Senior Designer with 10,001+ employees
The stability is good. We haven't had a major failure for years. Apart from the hardware's age, the software is pretty robust.
View full review »MV
Mike Vandergriff
Telecom Tech with 1,001-5,000 employees
It's 100 percent stable.
View full review »RL
Robert Lew
Automation Engineer at a comms service provider with 5,001-10,000 employees
It's very stable.
When we first got the tool, there were some performance issues. Eventually, they worked out the issues through various upgrades and server hardware enhancements. That was a plus.
View full review »MD
reviewer2191725
Datacenter Product Owner SSE Networkmanagement Quality, Performance & Visibility at a financial services firm with 51-200 employees
I rate the solution's stability a ten out of ten.
View full review »NETSCOUT nGeniusONE is stable.
View full review »LL
reviewer1070697
Network Engineer at a comms service provider with 10,001+ employees
The stability could be a bit better. We are working right now to find solutions to improve the stability and we are in discussions with NETSCOUT about that.
View full review »AD
NetworkEaa62
Network Engineer at a tech services company with 10,001+ employees
The stability is excellent.
View full review »PB
Patricia Bertrand
General IT Manager at a comms service provider with 10,001+ employees
The solution is pretty stable.
View full review »MC
Matthew Cady
System Engineer at a comms service provider with 10,001+ employees
We haven't had any problems with stability.
View full review »DG
Daniel Gattey
Network Analyst
The stability has been pretty good. I haven't had any issues with the hardware, for the most part. It's a little tricky working with if you don't go through NETSCOUT for the packet flow switching. Right now, we use Gigamon, which we've had some older iterations of and some issues with. But as far as the hardware from NETSCOUT goes, we've had no issues.
View full review »CH
Chris Hannaford
Solutions Architect at a financial services firm with 1,001-5,000 employees
Overall, it seems to function really well. We've only had one issue, but that was due to a power outage. It seems to perform well in a virtualized environment and I don't have anything bad to say about the stability.
View full review »EL
Elias Lolei
Network Specialest at a comms service provider with 10,001+ employees
Stability is a tricky question. It is stable, but the way we use it, we have a lot of tweaks and a lot of specific and detailed configurations on the InfiniStream. It's a very manual process to configure it right now. We're also looking into ways to automate that and, hopefully, eliminate the human error.
So it's stable, but once you start doing more and more with it, there is always something happening in the background that we're not sure of, that fails or something happens, and we have to troubleshoot it and understand it.
View full review »AH
Andy Hsu
Network Design and Engineer at a financial services firm with 501-1,000 employees
Other than those bugs I mentioned, we haven't encountered any issues with stability. The system has been rock solid. It's just stable.
View full review »DV
Dawid Van Der Merwe
Sales Engineer | Technical Sales | Pre-Sales at SUSE
In general, the stability is good, but we have had one or two incidents where specialized support was required.
View full review »RT
NetworkE7c4a
Network Engineer at a insurance company with 1,001-5,000 employees
It is a very stable product, if it's properly implemented. Anybody who is using the product should probably use Professional Services to implement it properly.
View full review »TN
SeniorSt8b8f
Senior Staff Engineer at a comms service provider with 1,001-5,000 employees
The stability is mostly good. However, we just had an outage.
View full review »RM
NetworkE27c4
Network Engineer at a tech vendor with 5,001-10,000 employees
We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it.
View full review »TD
SystemsAc34f
Systems Architect at a tech services company with 10,001+ employees
The stability is good, so far. We are probably five nines up.
View full review »DC
David-Clark
Network System Admin at a comms service provider with 10,001+ employees
Stability, for us, has been an issue but, to some degree, I think that's from a standpoint of capacity. People are wanting more from the system than what we originally deployed it for, so it's pushed it to its limit. As a result, we're deploying additional capacity.
View full review »GD
George Dohanich
Telecom Design Engineer at a comms service provider with 10,001+ employees
The stability is only fair. It goes down a lot.
View full review »MQ
MuhammadQureshi
IT Engineer at a comms service provider with 51-200 employees
The stability of this product is ok.
View full review »UJ
reviewer2240247
Security Consultant at a tech vendor with 11-50 employees
Stability-wise, the platform works fine.
View full review »DL
Principa41c2
Principal SIP Engineer
We have a lot of timeouts when we are trying to assemble data packets together or trying to pull down a view of one particular call. However, overall, it performs adequately.
View full review »JB
reviewer1414866
Engineer at a tech services company with 51-200 employees
Currently we're running quite stable. There were a few hiccups in the beginning with stuff not working. But currently we're running more or less stable. We are running on version 6.2.2. There are a few useful things in 6.3, but we were advised not to go that route yet because it's not 100 percent stable. Our sales engineer said to hold on, just to see how some of their other clients experience it and see how many issues are still being noted in the system before we move over to that newer version.
View full review »JE
LeadsSys204c
Leads System Engineer at a tech services company with 5,001-10,000 employees
The stability is very good. We have had no issues.
View full review »Buyer's Guide
Network Monitoring Software
March 2024
Find out what your peers are saying about NETSCOUT, SolarWinds, Riverbed and others in Network Monitoring Software. Updated: March 2024.
767,847 professionals have used our research since 2012.