NETSCOUT nGeniusONE Valuable Features

Dominic Nazzise
Network Operations Engineer at a government with 10,001+ employees
Apart from the packet inspection, just being able to drill down into traffic is helpful to see where it's coming from, where it's going to, and everything that's going on with it. We mainly use it for the packet inspection, but when we come across problems with traffic in general, we're able to isolate a source and the find out where, along the way, we're having the issues, because we're able to see deeply into the packet. Starting off with the broad scope of everything that you're seeing, they have it set up pretty nicely, where you just keep drilling down into it by further clicks. It's pretty logical the way that it's set up. It's more like humans are meant to use it, instead of bots. I like it. View full review »
John Criddle
Senior Director of Enterprise IT Operations at a healthcare company with 10,001+ employees
One of the things that we're doing is building the application flows into the dashboard, to monitor them that way. That will be one of the more valuable things to do. We are in the process of doing a PoC with one application, although we haven't actually built the workflow yet. There are some others that were built last year for some of the other more simplistic applications, but we're trying to look at the workflow for more complex applications, and do the analysis on how they're performing. The other thing that is of high value is that we can go back and look at past performance. As long as we have data retention, which is typically only about three or four days, based on the amount of storage we have, we can go back and try to troubleshoot an issue that may have already corrected itself. We have the data back there to take a look and see what was going on at that time. We do use it for doing a little bit of performance and capacity planning, but that's not its primary function. View full review »
Daniel Gattey
Network Analyst
Its troubleshooting capabilities are the most effective because we have it deployed in and out of our data centers, with our servers on-prem. And even now, going off-prem with Azure, we want to have visibility. For example, if one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on. I like the Dependency Mapping the solution provides, as long as it works. If you have it properly deployed it will. Being able to have dependencies is very critical in figuring out any path, and the more we can have that functionality it's nice because we can see if something's talking to multiple devices. We can see if one is actually the cause, rather than just "seeing blindly." View full review »
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Mike Ostrander
Data Communications Engineering Manager at a government with 10,001+ employees
There are so many valuable features. Deep packet inspection is probably the strongest, but also its ability to slab certain traffic and give visibility into traffic at an application-layer level. The way that our company is set up, we provide that type of information to the agencies we support. They're basically our customers - government agencies - and they want to know information about their applications' performance, and the health of their applications, usage, troubleshooting, etc. In addition, it is user-friendly. View full review »
Manuel Ayala
Global Telecom Operations Director at a aerospace/defense firm with 10,001+ employees
The most important feature in my regular operations is the NetFlow traffic analysis. It also has a packet inspection or packet analysis although that's something that we use less. In addition, the ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities. View full review »
Elias Lolei
Network Specialest at a comms service provider with 10,001+ employees
The most valuable feature is VoLTE, for sure. The VoLTE modul, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls. View full review »
Patricia Bertrand
General IT Manager at a comms service provider with 10,001+ employees
The valuable features include * packet analysis * packet capture * it's easy to use. View full review »
Ron Robinson
Network Engineer at a financial services firm with 1,001-5,000 employees
The solution is very reliable. The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time. Of course, we don't want a given problem to keep happening, but if we weren't able to use the solution to go back in time to when a problem happened, then we would have to hope the problem happens again so we can capture it and figure out what's going on. To be able to rewind, back in time, and see the problem as it happened, is very helpful. View full review »
Anand Thakur
Senior Manager at a comms service provider with 1,001-5,000 employees
The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them. View full review »
Matthew Cady
System Engineer at a comms service provider with 10,001+ employees
The most valuable features are visibility, real-time, on-demand. View full review »
Derrick Ode
Technical Lead at a transportation company with 1,001-5,000 employees
The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting. View full review »
NetworkE7c4a
Network Engineer at a insurance company with 1,001-5,000 employees
The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis. The dependency mapping might be one of the best pieces of the product. We have not leveraged it as fully as we can, but it is an extremely powerful piece. View full review »
George Dohanich
Telecom Design Engineer at a comms service provider with 10,001+ employees
Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it. View full review »
Javier Cobian
Network Engineer at a K-12 educational company or school with 10,001+ employees
* Data threat detection * Network analytics * Overall bandwidth monitoring We also definitely love the single pane of glass view. It's everything there in one single dashboard. View full review »
Joe Jaskolski
Reginal Switch Manager at a comms service provider with 5,001-10,000 employees
For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience. View full review »
Robert Lew
Automation Engineer at a comms service provider with 5,001-10,000 employees
* The quick ability to troubleshoot. * The ability to look forward. * The ability to develop proactive solutions. It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call. View full review »
David-Clark
Network System Admin at a comms service provider with 10,001+ employees
One of the valuable features is permanent user perspective, getting to the one pane of glass, so that they can use one tool for multiple purposes. View full review »
NetworkE27c4
Network Engineer at a tech vendor with 5,001-10,000 employees
It provides very low details. I can't get this low of level detail from any other tool, down to the packet level. View full review »
SeniorSt8b8f
Senior Staff Engineer at a comms service provider with 1,001-5,000 employees
It is on the wire. We see everything: all the packets. I have a positive impression of the single pane of glass view. The feature is nice. Everything is structured around a drill down, starting with one pane, then drilling down. View full review »
Chris Hannaford
Solutions Architect at a financial services firm with 1,001-5,000 employees
The details it provides are among the most valuable features; the ability to drill down and get to the packet level. View full review »
VpInfras8818
VP Infrastructure at a financial services firm with 1,001-5,000 employees
* Application performance * Triage * Resolution * Problem identification View full review »
Andy Hsu
Network Design and Engineer at a financial services firm with 501-1,000 employees
The big features we use are definitely the packet capture function, NetFlow collection, and the UC analyzer to monitor real-time communication in our environment. View full review »
SeniorDe48c0
Senior Designer with 10,001+ employees
It has versatility to correlate different traffic types and performance management statistics. The single pane of glass view is very simple and good. For my users, having all the applications in one place is the aim. View full review »
Mike Vandergriff
Telecom Tech with 1,001-5,000 employees
The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers. View full review »
SystemsAc34f
Systems Architect at a tech services company with 10,001+ employees
The sessions, where everything is graphically displayed out, which allow people in our NOC to quickly figure things out. The single pane of glass view makes life simpler. The dependency mapping provides quicker analysis and quicker resolution. We are able to pinpoint problems quicker online. View full review »
Manager6461
Manager at a energy/utilities company with 10,001+ employees
The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet. I like the single pane of glass view. A single pane of glass view of the network will help us address important needs more quickly based on our alarming. The dependency mapping is very helpful and resourceful. View full review »
NetworkEaa62
Network Engineer at a tech services company with 10,001+ employees
Packet decode and bandwidth analysis reports are the two most valuable features. View full review »
Principa41c2
Principal SIP Engineer
It gives me the MOS, latency, and jitter. It captures RTP, so I am capable of ingesting and listening to the RTP side of it. 95 percent of the solution helps us get to the root cause quickly. View full review »
LeadsSys204c
Leads System Engineer at a tech services company with 5,001-10,000 employees
The most valuable feature is visibility. In the past, the product has helped us get to root cause quickly. View full review »
Find out what your peers are saying about NETSCOUT, SolarWinds, Riverbed and others in Network Monitoring Software. Updated: November 2019.
377,828 professionals have used our research since 2012.
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