NETSCOUT nGeniusPULSE Root Cause

Does this solution help you get to root cause quickly? If yes, please explain with examples.

Anthony Mirra
Lead Network Engineer at a tech company with 10,001+ employees
The most valuable feature is being able to get to root cause relatively quickly. Being part of the network team, of course it's always the network that is the problem. Using the tool allows us to eliminate the network as the cause of problems relatively quickly.
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Grant Massey
IT Manager at a comms service provider with 10,001+ employees
We can see that it might be a case that an individual user is having a challenge, not the rest of the organization. It can save us the time needed to troubleshoot networks or the application when the problem is not there. We can then focus more on the end-user's laptop or desktop. In that way, it helps us get to root cause quickly.
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