We are a value-added distributor in the Middle East, and we are a distributor for NETSCOUT. We are the ones who do the implementations and deployments for our customers.

In our two main sectors, the deployments require only one administrator for each remote office. So our oil and gas client has 10 remote offices and each remote office has its own administrative engineering for troubleshooting and monitoring. In total, that sector has 10 administrators for maintenance of the processes. Our clients in the finance sector require only three administrative users for their system.

But, if you look at the endpoint of what that system does and what it services, for oil and gas it is collecting information for around 1,500 endpoints. That is the number of devices or points in between routers switches and the servers themselves. It is not collecting information for the end-user laptops. It is concerned with the infrastructure of the network and each device on LAN and WAN.

In the finance sector, there are fewer administrators as there are fewer offices, but there are about 750 devices.

That is administrative and maintenance information. From our side, for deployment, there were only two people: the product manager and the technical product manager. From the customer side, it took about three of their technical engineers. The complete staff for our deployment was five persons and that now continually services 1500 devices.

We did not use an outside resource for the setup.

We did it all internally.