NETSCOUT nGeniusPULSE Reviews

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Mohamed Abdalla
Real User
Sr Network/UCC Consultant Pre-sales Manager at FVC
Sep 26 2019

What is most valuable?

The most valuable feature is the product's ability to collect all networking information. In the biggest enterprise, it takes around a maximum of 72 hours to collect all information about the devices… more»

How has it helped my organization?

We do not use this solution for ourselves but we install it for customer use as value-added vendors. It has improved our services by allowing us to provide an excellent product that maintains our… more»

What needs improvement?

User interface and the dashboard are the two main features which convince customers to buy a product in the sectors I supply. For these sectors — which are enterprise finance and oil and gas — the… more»

What's my experience with pricing, setup cost, and licensing?

Cost is contracted on a yearly basis. Around 15% of the yearly contract is from the product cost itself. The rest is based on a number of other factors. There is no additional cost beyond the standard… more»

If you previously used a different solution, which one did you use and why did you switch?

I have experience working with OptiView XG for a while as well as NETSCOUT, but before I was working with either of these I was working with Fluke. When I was working with Fluke early on, I was… more»

What other advice do I have?

If a customer were to ask me about this product, I would say to work with NETSCOUT. The product is very refined and easy to use. As I do not yet use SolarWinds, I can't make a comparison, but I can… more»
Anthony Mirra
Real User
Lead Network Engineer at a tech company with 10,001+ employees
Apr 28 2019

What is most valuable?

The most valuable feature is being able to get to root cause relatively quickly. Being part of the network team, of course it's always the network that is the problem. Using the tool allows us to… more»

How has it helped my organization?

The solution gives us increased visibility while conducting an IT deployment. Especially if it's something new, it lets us rapidly gain insight into what a particular client's traffic is going to look… more»

What needs improvement?

Regarding additional features, we have yet to take advantage of a lot of the things that are already there. We haven't thought too much about what else we'd like to see. Usability is the area with the… more»

If you previously used a different solution, which one did you use and why did you switch?

We knew we needed to switch because we had been running a solution that was really old, a very old iteration of NETSCOUT. We knew a couple of years ago that we needed to move to newer versions of… more»

What other advice do I have?

Going back to usability, keep that in mind when you're looking at products. That's the biggest thing: The fewer clicks the better, when you're looking at any product. In terms of proactive monitoring… more»

Which other solutions did I evaluate?

I'm not sure what other vendors we looked at because we've always had NETSCOUT in-house and they've always been tops as far as industry reviews are concerned. We went with them because they were a… more»
Find out what your peers are saying about NETSCOUT, ExtraHop Networks, eg Innovations and others in Network Monitoring Software. Updated: October 2019.
371,355 professionals have used our research since 2012.
Grant Massey
Real User
IT Manager at a comms service provider with 10,001+ employees
Apr 29 2019

What is most valuable?

The most valuable feature is the quick glance to see how our application services and network are working. I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything.

How has it helped my organization?

nGenius provides us with increased visibility during IT deployments. We are able to see that the application is available and working for all the sites at a glance. It also gives us a heads-up before we start receiving customer calls that… more»

What needs improvement?

In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular… more»

If you previously used a different solution, which one did you use and why did you switch?

We've been bringing our LAN, WAN, and application support back in-house. The contracted vendor that we used before, their systems, are very antiquated and out of date. We needed to provide our own, and that's how we came to nGenius.

What other advice do I have?

I would recommend nGenius to colleagues who are looking for this kind of solution. It's fairly quick and easy to implement, rolling out the endpoints and configuring it. It does give you pretty good information for a very simple setup… more»

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User Assessments By Topic About NETSCOUT nGeniusPULSE

Find out what your peers are saying about NETSCOUT, ExtraHop Networks, eg Innovations and others in Network Monitoring Software. Updated: October 2019.
371,355 professionals have used our research since 2012.

NETSCOUT nGeniusPULSE Questions

What is NETSCOUT nGeniusPULSE?

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

Also known as
nGeniusPULSE
NETSCOUT nGeniusPULSE customers
Banco Votorantim
BUYER'S GUIDE
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