NETSCOUT nGeniusPULSE Overview

NETSCOUT nGeniusPULSE is the #33 ranked solution in our list of best Network Monitoring Tools. It is most often compared to NETSCOUT nGeniusONE: NETSCOUT nGeniusPULSE vs NETSCOUT nGeniusONE

What is NETSCOUT nGeniusPULSE?

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT nGeniusPULSE is also known as nGeniusPULSE.

NETSCOUT nGeniusPULSE Buyer's Guide

Download the NETSCOUT nGeniusPULSE Buyer's Guide including reviews and more. Updated: January 2021

NETSCOUT nGeniusPULSE Customers
Banco Votorantim

Pricing Advice

What users are saying about NETSCOUT nGeniusPULSE pricing:
  • "Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."


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Mohamed Abdalla
Sr Network/UCC Consultant Pre-sales Manager at FVC
Real User
Top 20
Sep 26, 2019
Collects all networking information and is refined and easy to use

What is our primary use case?

We use this solution in finance for the oil and gas sector, mainly for troubleshooting and monitoring of cloud environments.

Pros and Cons

  • "This is a very reliable and complete solution for troubleshooting and monitoring environments."
  • "The GUI interface and dashboards could be more attractive to the customer."

What other advice do I have?

If a customer were to ask me about this product, I would say to work with NETSCOUT. The product is very refined and easy to use. As I do not yet use SolarWinds, I can't make a comparison, but I can recommend the complete portfolio of NETSCOUT with confidence to any customer who asks me as a technical consultant. The biggest lesson I have learned so far from working with this solution and the clients we distribute it to is that the customer should be aware of his team and their goals. It will be easy for us to orient the organization to the product. If a customer gives us a clear picture of…
Anthony Mirra
Lead Network Engineer at a tech company with 10,001+ employees
Real User
Apr 28, 2019
Allows us to relatively quickly eliminate the network as the cause of problems

What is our primary use case?

We use nGenius for troubleshooting application and network issues.

Pros and Cons

  • "I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
  • "Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

What other advice do I have?

Going back to usability, keep that in mind when you're looking at products. That's the biggest thing: The fewer clicks the better, when you're looking at any product. In terms of proactive monitoring, that has been something we've been trying to get to. It's still a lot of firefighting at this point, the reactive thing. Proactive is the ideal, but we haven't been able to use the tool proactively the way we would like to. I give it an eight out of ten. I think it could be better. Usability is a factor. But, overall, it gives you a single pane into networking application performance.
Learn what your peers think about NETSCOUT nGeniusPULSE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,495 professionals have used our research since 2012.
Grant Massey
IT Manager at a comms service provider with 10,001+ employees
Real User
Apr 29, 2019
Increased deployment visibility at a glance tells us the application is working for all sites

What is our primary use case?

We are using it for all our sites' access to applications and services within our organization. We use the solution for unified communication application performance. We use Dialpad, to make test calls and it helps with uptime and end-user experience. We also use it for proactive monitoring of SaaS applications like Salesforce and Dialpad, which is our VoIP solution.

Pros and Cons

  • "I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
  • "In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

What other advice do I have?

I would recommend nGenius to colleagues who are looking for this kind of solution. It's fairly quick and easy to implement, rolling out the endpoints and configuring it. It does give you pretty good information for a very simple setup. Regarding a decrease in mean time to know or mean time to repair, and similarly when it comes to the solution increasing our application or network uptime, we haven't been monitoring that as we're still integrating it into our support staff. The solution is an eight out of ten. The PULSE was an acquisition from Fluke and I feel that NETSCOUT is still building it…